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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
706 Reviews

706 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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March 25, 2022

I’ve worked as a service manger and a service writer at several dealerships in my past. I have to say I will never be bring back my vehicle for service. I will say the work that was done I’ve had no proble More

by Walpolewalpole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Sarker
Mar 25, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

March 17, 2022

Great place to take your vehicle great customer service shop was clean love michiana Chrysler More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Baker-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadely Wilkins, Jeff Bailey, Chianna Wells, Jim Bollinger
Mar 17, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! Have a great day and a wonderful weekend! :)

March 10, 2022

Always great customer service, will be coming back! Took great care of my car in a timely manner. More

by Maceyhess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey, Jim Bollinger
Mar 10, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! Have a great day and a wonderful weekend! :)

March 10, 2022

Appointment started on time and there was no issues getting the job done. Friendly staff at the location. More

by Carlos C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Mar 10, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service Department! Have a wonderful weekend! :)

March 10, 2022

Friendly fast and courteous. No problems with my service will come back again. Also received a courtesy follow up call. More

by Jodygoralski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Mar 10, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! Have a wonderful weekend! :)

March 09, 2022

Took my 2017 durango in for engine light $2000 later engine light is still on, and when I called to get it back in was told they were busy and even though everything was suppose to be fixed there is no More

by sarah.lecount
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Bollinger
Mar 10, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

March 08, 2022

I had a great experience at the dealership. Everyone was courteous and waited on me like professionals. More

by nancyetc29
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shuttle.driver, Jeff Bailey, Jim Bollinger
Mar 08, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service Department! Have a great day and a wonderful week! :)

March 07, 2022

The wait was good ride home and all of that and demand that help me he did the excellent excellent 100% excellent job More

by Theusandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bollinger
Mar 07, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service Department! Have a wonderful week! :)

March 05, 2022

Honest service advisors and quality service. I am thankful to have such a quality service center locally. More

by doug94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bollinger
Mar 05, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service Department! Have a great day and a wonderful weekend! :)

March 03, 2022

Was sold a vehicle with 30000 miles on it and a certified warranty. Well the heat strips on the windshield overheated and cracked the windshield!! When I took it in it wasn't covered under the warranty b More

by aprilrhoads76
Price
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Jim Bollinger
Mar 03, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. You purchased this vehicle from us in July 2021, that is 8 months ago. A windshield would not be covered under a Certified Preowned Warranty anyways. Please call 574-254-2010 and ask for Service Manager Justin Bratzler or Sales Manager Jarrod Enyart to discuss your situation in Private. Thank you. Have a great day!

Mar 03, 2022 -

aprilrhoads76 responded

Ok 8 months it overheated!! Not my fault either!!!

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