Midlands Honda

I just purchased a new Honda CRV. Claudette Green was my salesperson. She was a good listener to hear what I wanted and was hard-working, patient, and very knowledgeable as I considered my options. As we salesperson. She was a good listener to hear what I wanted and was hard-working, patient, and very knowledgeable as I considered my options. As we constructed the deal, she was well-informed about the legal, technological, and financial aspects of our choice. I am extremely satisfied with the care I received as a woman, the absence of pressure, and the accommodating manner of the staff as represented by Claudette. She has my highest recommendation. More

Kacey and Paul were ok but nothing special in that they were not helpful and caused me a lot of extra work. Others I have spoken with were much ruder and the continual need for more information and unwill were not helpful and caused me a lot of extra work. Others I have spoken with were much ruder and the continual need for more information and unwillingness to help me with concerns and questions made my experience with this dealership very negative. Had it not have been for the price of the vehicle, I would have left and not bought from them. This is far and away the worst Honda dealership I have ever worked with. More

James was very professional and very polite. He was very thorough and if there was information he didn't know, he plainly told me and acquired the information for me in a very timely manner. He returned a thorough and if there was information he didn't know, he plainly told me and acquired the information for me in a very timely manner. He returned all my calls quickly and even came in on his day off to help me. I never felt pressured of felt like I was being SOLD a car. Once the deal was finalized I needed to leave soon, so he expedited my departure by assisting in getiing the vehicle washed and detailed. It was a great experience! More

Very helpfull and knowledgeable salesman; no haggle price. I presented my bottom line and they met my number. Finance officer found a lower rate for financing which improved my savings. The Porsche price. I presented my bottom line and they met my number. Finance officer found a lower rate for financing which improved my savings. The Porsche Boxster I bought was as advertised on internet website and was a dream to drive. I look forward to doing business with Midlands Honda again someday. More

Mr. Willie Caughman was great. He understood my situation and made it work. Despite being turned down by my own bank, he continued to search for route for me. My family and I will forever be grateful for his and made it work. Despite being turned down by my own bank, he continued to search for route for me. My family and I will forever be grateful for his work and will definitely be coming back to see him. More

On August 12, 2009 my husband and I purchased a 1999 Honda Accord from Midlands Honda. However, on August 18th, 2009, less than one week later, this car broke down. We had it towed to this dealership's Honda Accord from Midlands Honda. However, on August 18th, 2009, less than one week later, this car broke down. We had it towed to this dealership's service department and repaired (so we thought). We picked the vehicle up from the repair shop on August 22, 2009, although we were questioning the integrity of this dealership. Prior to even arriving at our home which is less than 10 miles away, the steering wheel and the brakes locked up while we were driving the vehicle home, and the brake light, and maintenance required lights came on. I realize that buying a used car always poses a risk, but I was under the obvious misconception (thanks to the following quotes from the Midlands Honda website) that they were a reputable dealership that would not sell a vehicle that poses such a safety threat. When I attempted to contact them I could not get a return call or a reply by email. Obviously we were wrong to trust the following information we found on their website: "Get a well-maintained, competitively-priced, used car in Columbia, SC at Midlands Honda. Our auto technicians perform a detailed inspection on every used car, truck, SUV and van at our Honda dealership. There's a reason why Midlands Honda is a premier new and used Honda dealer for Columbia, SC. It's because we provide quality automobiles at prices our customers can afford." More

Great customer service waiting area. Always treated very well. Large selection of new and pre owned vehicles. I am always comfortable there and always come away from service happy and satisfied. I live 90 well. Large selection of new and pre owned vehicles. I am always comfortable there and always come away from service happy and satisfied. I live 90 miles from this dealership. I can find many other Honda dealers much closer but this one is worth the drive. I will not buy anywhere else. More

We went to Midlands Honda to look at and purchase a 2005 Ford Freestyle that we found on Ebay. We dealt with Nancy Dodge at the dealership. Overall, we had a good buying experience at Midlands. The only rea Ford Freestyle that we found on Ebay. We dealt with Nancy Dodge at the dealership. Overall, we had a good buying experience at Midlands. The only reason that we didn't rate customer service the highest rating is that we were passed around to a couple of different sales people when we had an appointment ahead of time. The sales people also had us wait for about 15-20 minutes before actually letting us see the vehicle that we were interested in. Once we were finally able to get to see the vehicle the transaction went well. We paid cash for the vehicle and was suprised that it still took a couple of hours to get in and out, but there's just a ton of paperwork involved. Overall, we enjoyed our experience and would recommend others visit Midlands. Adrian and Holly Smith More

We have visited this dealership twice. The first time, we left feeling that they were not willing to negotiate whatsoever. Instead they tried to offer us their bottom end used cars. Talk about a bad taste in left feeling that they were not willing to negotiate whatsoever. Instead they tried to offer us their bottom end used cars. Talk about a bad taste in your mouth. Today, we visited to buy a new car. We were told by their receptionist that there was only 10 minutes left and she didn't think that a sales rep would be able to help us. Believe it or not, we still waited. Two other sales reps "claiming to be helping someone else" told us that they were in the middle of finance and Sorry. This was the WORST customer service that I have ever had. I WILL NOT ever go there. I'll walk first. More

Our sales agent,maureen brazel, showed us the vehicles that met the requirements that we had given to her. we were concerned about safety on the highway, gas mileage, and affordability. Ms Brazel explaine that met the requirements that we had given to her. we were concerned about safety on the highway, gas mileage, and affordability. Ms Brazel explained all the features of both hondas that we drove in a very understandable manner. my wife and i made a decision and started the paper work but being that it was 9:30 pm we decided to come back on saturday morning and finish that part of the sale..during the night and early morning we discussed all options and decided to step up a level on the accord! Ms Brazel was happy for us that we had stepped up a level and was not perplexed at having to change the paperwork. we met with Mike Brabham and arranged the financing and warranties. it was decided that we would meet with our bank and return on tuesday to bring our final check and have the interior and exterior treated. On tuesday we returned to midlands honda were met by Maureen and again met with mike brabham. and waited for our honda accord to receive the body and upholstery treatments. Maureen introduced us to the service manager, Regina Salinas, and one of the service advisor danny stegall. all were very friendly and patient as we asked questions and made a tenative appointment for the first service. this has been a very good experience for us and we have found every one to be friendly, patient, knowledgeable and helpful. being a pharmacist i have dealt with many different types of people and salespersons also; i watched the other sales persons with their clients and was very impressed. i do feel that we had the best sales agent there!!!!!!!! i have had my honda just over 1 week and am approaching 800 miles so you can see th at my wife and i have been enjoying driving it. we anticipate excellent service from this vehicle and excellent gas mileage. this weekend we will be taking a longer trip to tennessee and will test our new car and its comfort thanks to all the crew at midlands esp Maureen Jim & Caroly Lamb the lambs of Yeshua 1959 blue ridge terrace west columbia sc 29170 More