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Midtown Kia

Tulsa, OK

4.3
2,964 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 2,964 reviews

June 20, 2022

Took a very long time (Weeks) to get an unfavorable answer from Kia to my wheel warranty issue. Now I have 4 K900 wheels with a well known delamination issue. So much for the 100,000 mile warranty. I u More

by D.HARRELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager was nice but the outcome was far less than desireable., Bo Chase
Jun 24, 2022 -

Midtown Kia responded

Dave, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Chris cgibson@midtownkia.com

June 18, 2022

I take my car to this dealership because the service people are friendly, helpful and attentive to what I need done to my car when I come in. More

by martay1369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Barbee
Jun 20, 2022 -

Midtown Kia responded

Thank you for choosing Midtown Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our Team at Midtown Kia

June 16, 2022

The salesperson Bo Carter was extremely knowledgeable and courteous. We had originally looked at a different vehicle. Those are extremely hard to come by at the moment so he called and suggested another. Tho More

by Dad did it
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo Chase
Jun 20, 2022 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our Team at Midtown Kia

June 16, 2022

Process was respectful and exceptionally professional. Car was fairly priced and delivery made very easy. Would buy from dealer again. More

by rripley46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Karmen
Jun 20, 2022 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our Team at Midtown Kia

June 16, 2022

Consultant Justin was courteous and professional. He communicated well and was responsive to my questions. Service was completed within an expected amount of time. The waiting area is clean and com More

by bob-pickering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Mabe
Jun 20, 2022 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon! Our Team at Midtown Kia

June 15, 2022

Newer salesmen are not very knowledgeable about the used cars for sale. Or the buying process. Service department questionable. More

by krista_dey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colten
Jun 19, 2022 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, I would love to try to turn things around. Chris cgibson@midtownkia.com

June 15, 2022

Everyone is very nice and polite. They are happy to answer any questions I have. More

by bablakeburn
Recommend Dealer
Yes
Employees Worked With
I dont know their names.
Jun 16, 2022 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia. Our Team at Midtown Kia

June 15, 2022

Easy transaction. Staff very attentive. Our salesman kept in direct contact with us from the time of purchase until floor mats arrived that were not in the car when we More

by snjshipman
Recommend Dealer
Yes
Employees Worked With
Caleb I believe was our salesman. About 30 years old. He was awesome.
Jun 16, 2022 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our Team at Midtown Kia

June 15, 2022

Sales guy was great. It took too long to get the paperwork done. Window interiors could have been cleaned better on delivery. More

by Jaystotesbery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Karmen
Jun 16, 2022 -

Midtown Kia responded

Thank you for sharing your experience with us. We appreciate your patience and hope you enjoy your new vehicle. We truly value your business! Our Team at Midtown Kia

June 14, 2022

Horrible! They have had my car for almost a month now, and still can't seem to find time to diagnose the issue. More

by lyauneridge
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jared in Service Department
Jun 18, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chris cgibson@midtownkia.com

Jun 22, 2022 -

lyauneridge responded

Maybe if someone could actually perform diagnostics on my car, that would be nice, instead of letting it sit. This is absolutely ridiculous with all the excuses, which I no longer care to hear.

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