Midtown Kia

Great service. Very knowledgeable Also great price for my oil change. Will return for my next one. Very knowledgeable Also great price for my oil change. Will return for my next one. More

Great service, Patrick was very responsive and helpful and he listened to my needs. needed a lift and he got that for me very quickly. . and he listened to my needs. needed a lift and he got that for me very quickly. . More

I have purchased a lot of cars in my 73 years and I had the best experience with Melissa, she is the BEST. the best experience with Melissa, she is the BEST. More

They really great and helpful and kind at the dealership . Thank you for helping me out when i have questions . Thank you for helping me out when i have questions More

This is just the beginning, have been a loyal customer to this establishment for over several years, and by far the biggest WORST CUSTOMER EXPERIENCE I have EVER gotten, Dallas you absolutely suck to the hig this establishment for over several years, and by far the biggest WORST CUSTOMER EXPERIENCE I have EVER gotten, Dallas you absolutely suck to the highest degree and the ENTIRE service department will be exposed for how you have gone about handling business with me, the ball has been dropped on NUMEROUS OCCASIONS and for this very reason I will be going to the news, social media, and will let everyone I know who to not do business with this establishment at all. And you can put my life on it. It has been going on 6 xxxxing months, I've called, texted and almost 6 months later Cody decides to call me!!!! More

I experienced my first Mid Town KIA maintenance on 2025 Sportage. The event was effortless and a pleasure. James was informative and answered all questions. I didn't schedule maintenance next time I wil Sportage. The event was effortless and a pleasure. James was informative and answered all questions. I didn't schedule maintenance next time I will to better help all concerned. I expressed my feelings with all who would listen. Sincerely Robert More

Worst customer service I’ve ever experienced. No one answers the phones, high employee turnover. We had to drive there if we wanted to talk to someone. They had my car for 4.5 months blatantly ly No one answers the phones, high employee turnover. We had to drive there if we wanted to talk to someone. They had my car for 4.5 months blatantly lying to us for months that it was being worked on. When we finally demanded to see my car, it had been sitting outside (with a broken sunroof) completely untouched. For 4.5months. I love my Telluride, but will never buy another Kia again due to the poor customer service. It was a nightmare. More

The dealership was GREAT! Melissa worked very hard to find the car we wanted and get it brought to the dealership!! Everybody at the dealership was very friendly and helpful! Melissa worked very hard to find the car we wanted and get it brought to the dealership!! Everybody at the dealership was very friendly and helpful! Our salesperson,Melissa did a FANTASTIC job explaining how everything works and she went above and beyond to get the exact car we wanted! The other KIA dealership was not willing to search for a car and was only interested in selling what was on the lot and would not look for the car we wanted. Melissa was the BEST SALESPERSON that I have ever encountered!! More

I really appreciated Patrick because he stuck with me the whole time making sure my service was 100% whole time making sure my service was 100% More

Everyone I dealt with in service was very friendly. I talked to Cody several times and he was great. Got me in when I needed it. Car was done same day as I had been told. Everyone very nice and help I talked to Cody several times and he was great. Got me in when I needed it. Car was done same day as I had been told. Everyone very nice and helpful. More