Midtown Kia

I have thoroughly enjoyed my time with the employees at Midtown Kia. They are polite and professional. I could not ask for better customer service. Midtown Kia. They are polite and professional. I could not ask for better customer service. More

I had an amazing experience! Great customer service! Sydney was great to work with it! I highly recommend Midtown Kia! Great customer service! Sydney was great to work with it! I highly recommend Midtown Kia! More

The dealership was easy to work with on scheduling getting my vehicle in and out , the staffing was very professional and knowledgeable, a place where you want to do business with ! Thanks team! getting my vehicle in and out , the staffing was very professional and knowledgeable, a place where you want to do business with ! Thanks team! More

10 start to finish sales finance service Promised what I ask for came through with it all ask for came through with it all More

Not very good at relaying information about how long to expect for repair. I could have had fewer 4 hour round trips if this had been better. They also ordered wrong part. Caused another delay and trip. Fi expect for repair. I could have had fewer 4 hour round trips if this had been better. They also ordered wrong part. Caused another delay and trip. Finally got the car and my dash settings had been turned off and my cell phone charger cord was gone and was replaced with another one. I have no idea why they would even mess with my cord. The job was done. Bree was pleasant but the whole thing was a hassle. More

Midtown Kia was helpful and made my service experience easy and convenient. The complimentary ride was valued and did not go unnoticed! easy and convenient. The complimentary ride was valued and did not go unnoticed! More

They lost my car and car keys. They tried to give me someone else's car and car keys. They told me a new set of keys was being overnighted. I sat at home Saturday waiting so I coul They tried to give me someone else's car and car keys. They told me a new set of keys was being overnighted. I sat at home Saturday waiting so I could get my car back. Then called Monday to say they found the keys Saturday but no one bothered to tell me. My keys look like they were run over . Broken part on key fob, 1 missing key and 2 missing key tags. I spoke to Sam in person Tuesday and he never called me back. I spoke to Sam Monday and he never called me back . I called the dealership Saturday- no manager /no one called me back. Terrible customer service. More

They were very nice. Tony was very nice. He was giving us all of the information that we needed to know. Just a very sweet guy. Tony was very nice. He was giving us all of the information that we needed to know. Just a very sweet guy. More

Everything went well. I sat in the lobby while reading my book. I wished I had a more quiet space to read, but other than that everything went well ?? I sat in the lobby while reading my book. I wished I had a more quiet space to read, but other than that everything went well ?? More

My back-up camera issue was resolved promptly. The waiting room area and bathroom were clean. The waiting room area and bathroom were clean. More