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Midway Chevrolet
Phoenix, AZ
563 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 563 reviews
July 22, 2023
I received a phone call but of course no message so i returned the call. The guy answered and I said someone just called me! He acted surprised and said let me figure out who call. He then asked my name returned the call. The guy answered and I said someone just called me! He acted surprised and said let me figure out who call. He then asked my name and zi again said someone just called ME. He fumbled around for a very short time and then laughed and said “oh it was me”! They have NO clue what they are doing and I’m purchasing a few vehicles from another more qualified dealership More
by Awful experience 2021
Employees Worked With
No idea his name or the clueless Mgr
Helpful July 19, 2023
My experience at this dealership was absolutely terrible. The level of incompetence was off the charts. My 2022 vehicle had to wait for a whole week before a technician even looked at it, and to make matters The level of incompetence was off the charts. My 2022 vehicle had to wait for a whole week before a technician even looked at it, and to make matters worse, they didn't even have the necessary parts. It was an extremely frustrating and disappointing situation. More
by steve_zip
Employees Worked With
Mike Lewis
May 31, 2023
I had a wonderful experience purchasing a vehicle from Midway Chevrolet! The process was stress free and pleasant. I highly recommend asking for D.J. He goes above and beyond for his customers! Midway Chevrolet! The process was stress free and pleasant. I highly recommend asking for D.J. He goes above and beyond for his customers! More
by Mo
Employees Worked With
D.J. Calhoun- 5 Stars
May 17, 2023
Took my new corvette for an oil chance. They accidentally cut my leather seat on first visit. The second visit they put grease on the inside of my car.which is a 2023 corvette with red seat They accidentally cut my leather seat on first visit. The second visit they put grease on the inside of my car.which is a 2023 corvette with red seats.😡 More
by Lewisataylo07
Employees Worked With
Dragan Perikic
March 15, 2023
I spoke, messaged, and left a request on their website about a specific vehicle they had on their website. I was texting with a salesperson who told me to come out to look at the vehicle. I drove over 30 about a specific vehicle they had on their website. I was texting with a salesperson who told me to come out to look at the vehicle. I drove over 30 minutes in the rain to get to the dealership. (I left my home 10 minutes after telling them I was coming.} Not only was the salesperson not there, but they did not have any vehicles of the type I had talked to them about. I wasted over an hour driving back and forth for absolutely no reason.what a waste of time. More
by SciFiFan
Employees Worked With
Tennessee
January 23, 2023
Do NOT take your vehicle to Midway Chevy for oil change or service! Recently had my Chevy Colorado in for its very first oil change. Made an appointment for 11am on a Wednesday, had the day so thought or service! Recently had my Chevy Colorado in for its very first oil change. Made an appointment for 11am on a Wednesday, had the day so thought I would just wait at the dealer for it to be completed. FIVE hours later… for an oil change! Not a sorry, not an update, not a would like a loaner vehicle to run errands it’s gonna be awhile! Just a “Yup, we’re busy.” It gets better though! After waiting five hours and battling 4o’clock rush hour back home on the ten. I park my Colorado only to smell oil burning, I look under, I find oil dripping from my drain plug. This is not a small drip, but a steady drip drip drip. Call Midway Chevy, they state it’s probably needing torqued more and will send a mobile service tech to my house to tighten and refill the oil. Tech arrives takes one look an says “Nope, that drain bolt is cross threaded it’s gonna need to be towed in and oil pan replaced. I’ll let the shop know and they will call you.” I received no call that evening from Midway Chevy. Called them when the service department opened next morning. Claimed they were never told of it couldn’t be fixed by the mobile service tech. Tow should be out today. I ask about a rental vehicle as I need to return to work. We need to see what the damage on the vehicle is first before we can approve a rental vehicle, we will call you. I let you guess… they didn’t call. Tried to speak to the service advisor, left multiple voicemails, NOTHING! Finally get a return call the following day. It’s gonna take a week to get the parts in and we were able to get a rental car. The fiasco of Enterprise not having vehicles, stating it must be a GM vehicle for Midway to cover(Midway said not true), and all around circus of obtaining the rental I won’t put on Midway. However it was par for the course in this web of incompetence. TLDR? Do yourself a favor. Take your vehicle to ANY other dealership for service. Jiffy Lube ain’t got nothing on Midway Chevy when it comes to breaking your vehicle! More
by Kydodenhoff
Employees Worked With
Cesar
January 11, 2023
I have bought 2 vehicles here. Never again! I brought my Traverse in for simple battery trouble, routine oil change and a noise at low speeds. Next thing I know the transmission an Never again! I brought my Traverse in for simple battery trouble, routine oil change and a noise at low speeds. Next thing I know the transmission and motor mounts are shot plus other things to the number of $9000 to repair and Hugh recommended trading in. Offered $500 for trade with a $9000 down payment, only to double my current payment at high interest. When we mentioned we had a warranty, the repair costs went up to $14,000 and parts were unavailable. Took car to a reputable mechanic; transmission is fine, just needs a torque converter and minor repairs for $2500 that the warranty will cover a big chunk. More
by Mike & Leslie
Employees Worked With
Hugh Abbott, Orlando Sanchez
December 25, 2022
Don't buy from them. They ripped me off on my trade in, told me they would give me x amount and added x on the price of the car. The car had a huge dent when i bought it They ripped me off on my trade in, told me they would give me x amount and added x on the price of the car. The car had a huge dent when i bought it brand new in the bumper, lumbar didn't work they fixed but left grease all over the inside of my car, glue all over the outside. They lied, and would talk around the subject when brought up to them. Several complaints have been made, and not once did they call me and ask me how they can make it better. They promised a gift card, and lied. The tint (they put on and charged me 300) has bubbles in,and they refuse to fix. They scrat h my plastic in my windshield during repaires, and refused to fix. I bought a 63000 vehicle, they said the microchips would be in , in Aug. Still havent gotten them. Bottom line they will lie to make the sale, and then give the customer and attitude when it's brought up them. As if it's the customers fault. More
by Sharondavis77
Employees Worked With
Ursula finance , Lamar Tyler, Marcos Carbajal
December 21, 2022
Do not purchase from here or if u do I hope u know many people including myself don’t get what where told we are lied and deceived I offered full cash for vehicle I had someone hit my suv totaled out not a people including myself don’t get what where told we are lied and deceived I offered full cash for vehicle I had someone hit my suv totaled out not at fault just dropped my kids at school multiple people hit me but Lamar who was helping me with sale I was told I could get a good loan to help credit 18% is higher then my 12% with cap1 but this is my second loan in 6mos so I took loan instead cash I was told my paperwork was lost days later vehicle not ready 3 weeks later I signed all over again also but not realizing the interest had been changed I didn’t ready paperwork again my fault I trusted Lamar and midway now I make a payment realized numbers didn’t add up now I’m stuck in this older suv please just do biz where no one is taken advantage even if u socially and economically can just don’t feed a machine that doesn’t care about people now I gotta sit wait try get cash I don’t got no more and get out this loan asap Tip to you is pay cash or come with ur own financing u already got and trust knowing ur signing what correct not told then u sign not reading but trusting what’s been told TRUST no one ever tripple check and if a dealership tells u they lost paperwork and keeps ur vehicle 3 weeks know that’s a 🚩 red flag rich or poor don’t shop here More
by Arrig
Employees Worked With
Lamar Tyler
