Midway Chevrolet

I bought this car a month ago with the tire pressure sensor broken and they said they would fix it when I get my first service. The battery died and I had to jump it to get home to call them and have th sensor broken and they said they would fix it when I get my first service. The battery died and I had to jump it to get home to call them and have them tell me the battery is not covered under the gold warranty and they can’t do it because it is a Honda I bought from them not a Chevrolet. Also they said that I have to pay for the tire pressure sensor as well. The only reason I now have this awful experience is because midway Nissan which is connected with them sold me a car that the transmission was slipping the very next day. If you ever have to do anything there expect that to be your entire day and possibly the next and you may not get what is promised. I would never recommend to anybody. More

Stopped at this dealership on July 10, 2021 gentleman by the name of Orlando greeted us I was looking for 21 Colorado he said that they were on the other side of the lot and he would meet us over there drov the name of Orlando greeted us I was looking for 21 Colorado he said that they were on the other side of the lot and he would meet us over there drove over to the other side of the lot no Orlando anywhere to be seen went inside asked for a sales associate they sent out another lady and all of a sudden Orlando appeared so they had me deal with Orlando and then that’s when the old lie came out he went and got a gentleman by the name of Ramsey told me and my wife that he was a manager so he kept feeding us a bunch of BS thinking that we’re getting a good deal and everything else come to find out Ramsey is nobody but a sales person I picked the vehicle up on Monday at noon the truck wasn’t clean it was still dirty like it was Saturday when I saw it got all the paperwork done and I left that night and next couple of days I started to realize that we were taken A vantage buy this dealership. More

Midway Chevrolet service department is in one word horrible. Brought in vehicle with check engine light to be checked out. No communication from the anyone at the dealership what so ever. I’m the one horrible. Brought in vehicle with check engine light to be checked out. No communication from the anyone at the dealership what so ever. I’m the one having to call to see what the status, progress, anything. Victor (assigned employee) I clearly has no idea what he is doing. When I dropped off vehicle, he said I would hear something on Tuesday. Nothing. I called Wednesday for update. He gave me issue and I said do the work. Didn’t hear anything so I called back Friday. He told me again what was wrong and I told him to fix the issue back on Wednesday and he said ok they will have it down Friday. Next day still haven’t heard anythig and again have to call and they just send me to voicemail. I can tell you I will never return to Midway or any midway brands. First experience and last. More

BUYER BEWARE -THIS DEALERSHIP DOES NOT HONOR ADVERTISED PRICES. I tried to resolve this directly with the dealership but they continue to waste my time with explanations that further outline their shadines PRICES. I tried to resolve this directly with the dealership but they continue to waste my time with explanations that further outline their shadiness. At the start of the day yesterday we contacted the dealership about two units listed on the site. We confirmed both were available for the price listed. We provided all of the information requested for financing. Remained in contact with the sales person throughout the day as he was busy with other customers. As we put the final numbers together with approved financing, we noticed the payment was higher than what our calculations showed so we asked. At that point we were told there is a second sticker with dealer installed options (which I don't want and don't have a use for). I was asked what price we wanted and we asked for the price on the site. the sales person claimed to go back to management and was told that they could only take $750 off the price which should be an already included incentive. We are talking almost $3K in additional costs. Today I called their Customer Service person as I noticed that all Yelp replies have her number. No return call. Submitted an inquiry to their contact form and got two sales people trying to contact me. I assume they didn't even read my inquiry. The person I texted with revealed to me that they hadn't even installed the package as of yesterday but it might be being installed today. Very shady. The sales person I am speaking with now can't even confirm if it has already been installed. So I am to pay more than the advertised price for something that may or may not be installed? The sales person yesterday could have stopped the installation to facilitate the sale of the truck. Now I am just being told repeatedly the price plus the dealer add-ons. How you can improve: 1. The dealership should have the correct price and options listed on the site OR the salesman should be up front at the BEGINNING of the conversation on what the price is and the options that have been added. If the salesman isn't up front, take the bullet and honor the original price and spend your time training your sales people on better practices. Very reasonable expectation. 2. If a package hasn't been installed at the time of the deal, you should just omit it immediately and honor the price online. 3. If you have no interest in actually making a situation right, don't bother contacting the customer to harass them again by repeatedly saying "That is the price." It wastes everyone's time. More

I want to warn EVERYONE stay away from this place. They don’t deserve one star. Took my truck there today for two issues-engine light and a/c was terribly loud. Get a call 4 hours later, we can fix your tr don’t deserve one star. Took my truck there today for two issues-engine light and a/c was terribly loud. Get a call 4 hours later, we can fix your truck for $2500 the fuel injectors need replaced. I immediately go there, this is not covered by warranty but they will knock off $500 (if you can take $500 off, why wouldn’t you give me that price immediately-shady). So I ask about the a/c as my truck is sitting there running, nothing was wrong with it they said, its the Bluetooth. xxx, grab the guy and say listen, this isnt normal, yeah your right i can quote you to replace the motor. Again xxx, it hasnt been diagnosed, so how can you quote me for a part. Now back to the fuel injectors-at best it is 1 hour of labor to install all 8 and the price of parts range around $600—how does that even come close to $2500? This is why they could drop $500, they are still price gouging the customer $1300 after parts and labor. They are nothing but predators and crooks, stay away, dont do any business with these types of establishments. More