Midwest Auto Store

We purchased a truck at Midwest Auto Store. I think we got a decent deal on the new truck, and are enjoying it so far. However, my disappointment is in how we were treated with regard to our tr I think we got a decent deal on the new truck, and are enjoying it so far. However, my disappointment is in how we were treated with regard to our trade-in. First, we drove our trade-in vehicle over an hour to the shop (after calling ahead and discussing possible trade in value and all details about the truck beforehand). We assumed we would get at least $3k on trade-in for the truck. We knew we could get more selling privately, but it was not worth the hassle of that to us. After looking and selecting the vehicle we wanted to purchase (and going through the financial paperwork) they finally had the "service manager" inspect the trade-in. He came back and told the "financial manager" that the truck would not go over 20 mph... after we were driving 70+ mph to get to the dealership. My husband asked for the service manager to show him what he was meaning, because obviously this was not what was happening on the way down. They took a test drive together and (GASP!) suddenly the truck could in fact go the intended speed. It is an older diesel, and there is a gap in the uptake manifold which is causing it to pick up a little slower than it would otherwise. This was all explained BEFORE we drove an hour and went through the process of looking at the vehicles on the lot. The "financial manager" offered us $1200 for the trade in, which was frankly insulting. However, because no one had even looked at the vehicle for the first 4.5 HOURS we were also feeling some pressure to get back home. The financial manager did eventually negotiate some, and we took the deal just to be done with it and because we had not planned to leave with the trade-in. During negotiation, the financial manger told us MANY times that he would not be putting the truck on his lot, that he would only be able to sell it for salvage, etc. and gave this as the reason for the very lowball offer on the trade-in. We said, come on man, you will have this on the lot next week for $5-6K. No, he said, we will not put it on our lot... Well look what we have on the lot today... our old truck with a $3000 (272%) markup! https://www.midwestautostore.com/inventory/used-2003-ford-f-250sd-4wd-4d-crew-cab-1ftnw21p93ec43793/ And nothing at all done to the vehicle. I understand they need to make a profit on resale, and I am totally fine with that. I just prefer not to be lied to and low balled.... and I really prefer not to be at a used car dealership for a total 6 hours when all is said and done. More

dealership is the worst. Cutthroat, uncaring, do not keep their word. DON'T do business with them. Don't trust them. Cutthroat, uncaring, do not keep their word. DON'T do business with them. Don't trust them. More

Terrible! !! Sold me a car, started leaking oil once I discovered there was no oil in it and I put some in it. Engine light came on 4 days later after purchasin !! Sold me a car, started leaking oil once I discovered there was no oil in it and I put some in it. Engine light came on 4 days later after purchasing it. This dealership is a joke. More

After calling about a Honda Accord this dealership had advertised we decided to drive from redbay Alabama a 7 hour drive. The salesman seemed like he could care less about a sale! The pictures of the car advertised we decided to drive from redbay Alabama a 7 hour drive. The salesman seemed like he could care less about a sale! The pictures of the car were taken in such a way as to not show rips in the leather seats and a falling down headliner. Car had been hit in the rear ended but had been fixed but had clear water damage in the trunk. Front right bumper was loose. Had a knock on startup a surge when you drove it and brakes on the sounders! Thay don’t even safety inspect their cars. A 2009 Honda with over 100000 miles on it for the low price of 10 grand. Offered 8500 the so called salesman said after all that was wrong with it Thay don’t negotiate the price! Thanks for wasting a 500 mile trip for nothing! So we went to another dealer and bought a deautiful 2013 Honda Accord for 15k somewhere else! Buyers beware this place is the worst! Signed the Marshall family from red bay Alabama More

They try to charge me $600 for cleaning out the car which is half the price of what they wanted for the truck you got to be crazy it doesn't cost $600 to wash your car is half the price of what they wanted for the truck you got to be crazy it doesn't cost $600 to wash your car More