
Mike Calvert Toyota
Houston, TX
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Good service. Courteous, Profeessional employees. Mr Ken Smith salesman. Very good. He convinced me to buy a car from Mike Calvert Toyota. I am seriously considering buying mu next car (Toyota Camry) Mr Ken Smith salesman. Very good. He convinced me to buy a car from Mike Calvert Toyota. I am seriously considering buying mu next car (Toyota Camry) from Mike Calvert. More
Excellence!!! Tom and Jerry really went above and beyond the excellence bar!!!! I will be coming back the next time I need a car and send anyone I know that needs Tom and Jerry really went above and beyond the excellence bar!!!! I will be coming back the next time I need a car and send anyone I know that needs one their way too!! More
Unnecessarily expensive services So much could be packaged in this review. Got 2 tires replaced for almost $400, and I was told a number of things were wrong with my car, which I was So much could be packaged in this review. Got 2 tires replaced for almost $400, and I was told a number of things were wrong with my car, which I was already becoming skeptical about. All the problems totalling $800. New battery replacement before service would be $160. I bought my battery myself for $80 and did it for free at AutoZone. Battery terminals only cost $15 each and my problem was only the positive one, but they insisted on replacing both for $80+$65 service (initially told me service would be $35 on voicemail before I got there), coming to about $150 (the whole service was completed in less than 5 minutes). I was told battery hold down would cost my $80 before service, but I bought this for only $3 at AutoZone and did it myself in less than 1 minute. The constant price inflation despite me being a customer here is quite discouraging, and it looks like I'll start my search for a local mechanic who will be friendly to my pocket. I'm just starting my job and 1 car is putting me into so much debt when it didn't have it. In conclusion, I paid $500 for a service that could have all be done for less than $100. I wouldn't have minded paying 200 or 250, but 500 and something is just too much. Not fair on young millennials trying to get by in life and who have other life responsibilities. Please be considerate. More
Great Service Completed repairs in one day. The Service Advisor kept me informed of the findings and gave me options for things that did not pose an immediate safe Completed repairs in one day. The Service Advisor kept me informed of the findings and gave me options for things that did not pose an immediate safety risk. More
Mike Calvert installed a new battery in my car. I had a 9:30 appointment on Saturday morning. Although there were many customers, the agent did see me by 9:30, and we discussed the work to be comp I had a 9:30 appointment on Saturday morning. Although there were many customers, the agent did see me by 9:30, and we discussed the work to be completed, Everyone was friendly, professional, and competent. I was pleased with the service I received. More
Great experience! My tire was losing air. I went in and the issue was addressed. Andres told me he needed to send the car to the back so they find the cause of the leak My tire was losing air. I went in and the issue was addressed. Andres told me he needed to send the car to the back so they find the cause of the leak. I was able to catch the shuttle with Mr. De Leon; since I work close by he took me right away. Before I could settle in good at work Andres called to say the problem had been identified and the tire had been replaced. More
Computer glitch due to insurance device Refugio was great to work with and he was super sweet and knew what he was talking about! My car is back to running smooth! Refugio was great to work with and he was super sweet and knew what he was talking about! My car is back to running smooth! More
Very efficient Did not have to wait long. The tech also found a small crack in the windshield which was fixed during the routine maintenance appointment. This crack Did not have to wait long. The tech also found a small crack in the windshield which was fixed during the routine maintenance appointment. This crack of gone unnoticed could have become a larger and more expensive problem if the tech did not see it. More

Amazing She is very professional and helpful. We were going to another dealership, but changed our mind because she was so so amazing and helpful. Thank you G She is very professional and helpful. We were going to another dealership, but changed our mind because she was so so amazing and helpful. Thank you Gigi from us. More

Needed new car Amazing customer service! Meet all our needs and super friendly! In addition, they were very helpful in answering all our questions. Very good personn Amazing customer service! Meet all our needs and super friendly! In addition, they were very helpful in answering all our questions. Very good personnel and people. More