Mike Calvert Toyota

Car service and state inspection Made a 9:00 appt for a Tuesday morning. I was waited on right away when I pulled in. Everyone I dealt with was very friendly and courteous. Service an Made a 9:00 appt for a Tuesday morning. I was waited on right away when I pulled in. Everyone I dealt with was very friendly and courteous. Service and inspection were completed within 2 hours, which I thought was reasonable. I asked a service rep how their Monday had been, and was told it was extremely busy. My advice is to have your car serviced on any weekday except Monday. More

Routine customer service... anything but Fantastic customer everything does as promised by my rep Cheryl Coyle... and earlier that expected. She gave me a heads up on some things to monito Fantastic customer everything does as promised by my rep Cheryl Coyle... and earlier that expected. She gave me a heads up on some things to monitor, but no “hard sell...” and even washed and vacuumed my car. Amazing! I’ll be back you can count on that for sure. More

Excellent Outstanding service manager Mr. Hector.problem was solved in minimum time by technician. Hector also displayed operation of rear lift gate.Thanks for Outstanding service manager Mr. Hector.problem was solved in minimum time by technician. Hector also displayed operation of rear lift gate.Thanks for quick service. More

Good but frustrating Had a coupon and brought it to the register with me. The cashier said the coupon had to be processed by my "service coordinator" (SC). She called th Had a coupon and brought it to the register with me. The cashier said the coupon had to be processed by my "service coordinator" (SC). She called the SC and he was not at desk so she went to find him. She came back a few minutes later and said the coupon was only for parts, not maintenance. I noted that my purchase included parts. She again called the SC, he was not there, so she went to find him. He then processed the coupon from wherever he was. I never saw my SC during this process and he never explained the work done to my vehicle. Thanks goodness for the kind and patient cashier who was willing to help! More

Oil change Fast friendly service . Hector has always been very curtious when I take my car in. I am a very satisfied customer . I will return to Mike Calver Fast friendly service . Hector has always been very curtious when I take my car in. I am a very satisfied customer . I will return to Mike Calvert Toyota for all my maintenance needs More

They have the best sale people I have giving these ratings because my whole experience at Toyota was awesome and i will tell anyone that trying to purchase a car to go to Toyota I have giving these ratings because my whole experience at Toyota was awesome and i will tell anyone that trying to purchase a car to go to Toyota More

Great Representative and Service I called for an appointment, and was surprised to get it same day! A representative named Oscar helped me out right away. He made sure everything wa I called for an appointment, and was surprised to get it same day! A representative named Oscar helped me out right away. He made sure everything was done that my Scion FRS needed, and I was out in less than 2 hours. Highly commendable representative, and dealership. More

Super fast and great service I made an on-line service appt for 7am. They took me at 7am and I was out by 7:40. I was super surprised. I made an on-line service appt for 7am. They took me at 7am and I was out by 7:40. I was super surprised. More

great customer service I moved to Houston four years ago and started using Mike Calvert Toyota for routine service on my truck. I’m always impressed with the friendly, profe I moved to Houston four years ago and started using Mike Calvert Toyota for routine service on my truck. I’m always impressed with the friendly, professional people working there. No matter how busy they are they take the time needed to make me feel like a valued customer. They always do excellent work at a fair price with no surprises. I bought my truck in Louisiana before moving here so I thought they might treat me like a step child since I didn’t buy it from them. That hasn’t been the case at all. All businesses should take note of how these folks operate and try to copy it. More

Didn't pay attention on a problem I discussed existing issues with a service representative. But it wasn't fixed. They just didn't pay attention on a pointed problem. Typical for that I discussed existing issues with a service representative. But it wasn't fixed. They just didn't pay attention on a pointed problem. Typical for that location. More