
Mike Calvert Toyota
Houston, TX
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Excellent The service department is very friendly and helpful also professional they work hard to get the best work done and they are always very helpful when y The service department is very friendly and helpful also professional they work hard to get the best work done and they are always very helpful when you need your vehicle. More
Totally ignored The service reps waited on people behind me. I didn't notice at first but then saw another rep wait on a guy who wouldn't have been able to move unle The service reps waited on people behind me. I didn't notice at first but then saw another rep wait on a guy who wouldn't have been able to move unless I moved first! More
Best car shopping experience Within 3 hours after receiving quote phone call from Zuber early today, I was already driving out a new Highlander. No hard negotiation. Everything wa Within 3 hours after receiving quote phone call from Zuber early today, I was already driving out a new Highlander. No hard negotiation. Everything was smooth and clear. Definitely recommend Zuber if you want to buy a Toyota! More

👍🏾👍🏾 Just wanted to say I had a Great experience at Mike Calvert Toyota Thanks Ms Gail for lookin out for me... I’m enjoying my ride Just wanted to say I had a Great experience at Mike Calvert Toyota Thanks Ms Gail for lookin out for me... I’m enjoying my ride More
Very slow service I bought a new car from this dealership last year, and it came with a service plan. I brought my car in yesterday for a simple inspection and brake ch I bought a new car from this dealership last year, and it came with a service plan. I brought my car in yesterday for a simple inspection and brake check, and I was there for over two hours. I pulled into the service area and waited 10 minutes for someone to serve me. I got out of my car and went into the office. No one acknowledged me for several minutes. I finally got a guy’s attention, and he told me to go back to my car and wait. They don’t seem to put much of a priority on customer service. My car was ready two hour after I handed over the keys. It should not take that long. They seem very disorganized. More
The staff is knowledgeable and helpful At Mike Calvert Toyota the staff are always professional and helpful. They make sure that we as customers walk out with a smile and that we are satisf At Mike Calvert Toyota the staff are always professional and helpful. They make sure that we as customers walk out with a smile and that we are satisfied. More
Internet Down The fact that I can work while I wait is one of the main reasons I chose this location to get my service. The internet service was down so I was unabl The fact that I can work while I wait is one of the main reasons I chose this location to get my service. The internet service was down so I was unable to work and felt like the workers didn't think it was important enough to get fixed. They said it had been out for a day or 2. More
car inspection i told the staff that the right rear wheel is leaking,and to take note of that because it might need to be replaced, after almost 2 hours of waiting i told the staff that the right rear wheel is leaking,and to take note of that because it might need to be replaced, after almost 2 hours of waiting they said everything is fine with my car, then i asked whats the cause of the leakage, only then they checked what is wrong with the wheel. so i waited for 20 mins again. the same staff told me that they will fix the tire and i have to wait for another half an hour. So disappointed that i have to drive 45 mins away to get a quality service from toyota and this is what i got. i almost have gone home and drive a leaking tire. that same staff didnt even say anything what kind of repair they did for my car or give me a paper atleast More
My car was serviced quickly and I was treated courteously. I made an appointment for a routine maintenance check by telephone and after an initial misunderstanding requiring an additional call I was appropriat I made an appointment for a routine maintenance check by telephone and after an initial misunderstanding requiring an additional call I was appropriately scheduled for the correct service. I arrived at the appointed time and my car was promptly checked in and I spoke with my service representative who was courteous and helpful. He called me back promptly when my car was ready. More
Not good I had body work done the vehicle had to have that section painted and when I picked the car up that was the only part of the car that was cleaned, don I had body work done the vehicle had to have that section painted and when I picked the car up that was the only part of the car that was cleaned, don’t know how you paint around a dirty car More