Mike Calvert Toyota

15 Thousand miles service Everyone was respectful and courteous. The work was done in a reasonable amount or time. I appreciate available refreshment and a cool place to wait. Everyone was respectful and courteous. The work was done in a reasonable amount or time. I appreciate available refreshment and a cool place to wait. More

Great Was wonderful and everyone was so helpful In and out without a glitch salesman was very knowledgeable and explain all the options on the vehicle Was wonderful and everyone was so helpful In and out without a glitch salesman was very knowledgeable and explain all the options on the vehicle The finance guy was great too. Showed me how I could save money buy purchasing extended care and gao More

Great experience I enjoyed purchasing with this company,the process was smooth and seamless. When walking onto the yard, i wasn't bombarded by cheesy salesmen. Howeve I enjoyed purchasing with this company,the process was smooth and seamless. When walking onto the yard, i wasn't bombarded by cheesy salesmen. However, instead i was allowed to browse the yard in comfort. Thank you so much . More

Never Had A Problem I've had my car serviced at this dealership for 2 years. Whenever I show up, they are working hard to get everyone taken care of. I usually don't have I've had my car serviced at this dealership for 2 years. Whenever I show up, they are working hard to get everyone taken care of. I usually don't have to wait too long, and I have never got the feeling that they were trying to upsell me on anything. More

Awesome Cheryl James made a difference this time! I waited 2 hours for the service (more than usual), but her customer service skills were awesome. Very prof Cheryl James made a difference this time! I waited 2 hours for the service (more than usual), but her customer service skills were awesome. Very professional, concerned about my needs, explained recommendedations from mechanic.. She is a keeper!! More

Great customer service Upon arrival, I was greeted in a timely manner by Mrs. Gail Davis. I let her know what I was interested in and she explained which incentives that we Upon arrival, I was greeted in a timely manner by Mrs. Gail Davis. I let her know what I was interested in and she explained which incentives that were available for my purchase. While waiting for the process to complete, she made me feel comfortable. My experience here was professional customer service at it’s best. More

Martin Montanez 05/31/2018 I dropped off my car for a regular oil check up and have one of the technicians check on a peculiar brake noise my car was starting to make. I was as I dropped off my car for a regular oil check up and have one of the technicians check on a peculiar brake noise my car was starting to make. I was assisted by Martin Montanez where he gave a fantastic customer service experience. He kept an open communication line where he answered all of my questions, e-mailed me various estimates for my vehicle repairs, and went above and beyond my Toyota service expectations. More

Service review Good service work. Prices toooo high. Dependable. No incentives for repeat customers. Discounts too small. Martin is kind and helpful. Tank is an exc Good service work. Prices toooo high. Dependable. No incentives for repeat customers. Discounts too small. Martin is kind and helpful. Tank is an excellent worker. Explains things well. More

Oscar was great! Oscar was a very nice, kind and professional service advisor. He was thorough with explaining the diagnosis of my car. I definitely feel more at ease Oscar was a very nice, kind and professional service advisor. He was thorough with explaining the diagnosis of my car. I definitely feel more at ease with someone examining my vehicle. More

Communication is key I arrived at 8am needing only brake repair - before I moved a few months ago, I had done my routine checkup (every 5000 miles). Brakes were identified I arrived at 8am needing only brake repair - before I moved a few months ago, I had done my routine checkup (every 5000 miles). Brakes were identified as low then, but not critical. I was wondering if I should wait or get a shuttle to work. However, because work was more than 10 miles away, they weren’t sure if they could give me a shuttle. So I waited. No one said anything to me for almost an hour. I asked the technician, who said they were still diagnosing my car and that it shouldn’t be too long. After another half hour, I asked again - still diagnosing. Another 20 minutes later, I was finally told what I already knew and why I came in - my brakes needed fixing. The technician said it would only take another hour. So again I waited. Over 2 hours later, it was finally done. I didn’t leave until after noon. Over 4 hours. If someone would have EVER talked to me about how ultimately long it would have taken, I would have taken the shuttle or arranged to get the service done another day. I was treated courteously the whole time, but someone should have communicated better with me the whole time. More