Mike Calvert Toyota

Very slow service I bought a new car from this dealership last year, and it came with a service plan. I brought my car in yesterday for a simple inspection and brake ch I bought a new car from this dealership last year, and it came with a service plan. I brought my car in yesterday for a simple inspection and brake check, and I was there for over two hours. I pulled into the service area and waited 10 minutes for someone to serve me. I got out of my car and went into the office. No one acknowledged me for several minutes. I finally got a guy’s attention, and he told me to go back to my car and wait. They don’t seem to put much of a priority on customer service. My car was ready two hour after I handed over the keys. It should not take that long. They seem very disorganized. More

The staff is knowledgeable and helpful At Mike Calvert Toyota the staff are always professional and helpful. They make sure that we as customers walk out with a smile and that we are satisf At Mike Calvert Toyota the staff are always professional and helpful. They make sure that we as customers walk out with a smile and that we are satisfied. More

Internet Down The fact that I can work while I wait is one of the main reasons I chose this location to get my service. The internet service was down so I was unabl The fact that I can work while I wait is one of the main reasons I chose this location to get my service. The internet service was down so I was unable to work and felt like the workers didn't think it was important enough to get fixed. They said it had been out for a day or 2. More

car inspection i told the staff that the right rear wheel is leaking,and to take note of that because it might need to be replaced, after almost 2 hours of waiting i told the staff that the right rear wheel is leaking,and to take note of that because it might need to be replaced, after almost 2 hours of waiting they said everything is fine with my car, then i asked whats the cause of the leakage, only then they checked what is wrong with the wheel. so i waited for 20 mins again. the same staff told me that they will fix the tire and i have to wait for another half an hour. So disappointed that i have to drive 45 mins away to get a quality service from toyota and this is what i got. i almost have gone home and drive a leaking tire. that same staff didnt even say anything what kind of repair they did for my car or give me a paper atleast More

My car was serviced quickly and I was treated courteously. I made an appointment for a routine maintenance check by telephone and after an initial misunderstanding requiring an additional call I was appropriat I made an appointment for a routine maintenance check by telephone and after an initial misunderstanding requiring an additional call I was appropriately scheduled for the correct service. I arrived at the appointed time and my car was promptly checked in and I spoke with my service representative who was courteous and helpful. He called me back promptly when my car was ready. More

Not good I had body work done the vehicle had to have that section painted and when I picked the car up that was the only part of the car that was cleaned, don I had body work done the vehicle had to have that section painted and when I picked the car up that was the only part of the car that was cleaned, don’t know how you paint around a dirty car More

Six month checkup I have brought my car in every six months and always have had fantastic service. The entire crew from greeters, service people to the cashier are ver I have brought my car in every six months and always have had fantastic service. The entire crew from greeters, service people to the cashier are very polite and well informed. I wouldn’t think of taking my car anywhere else. More

Wonderful car buying experience! Stephen Lee (salesperson) and Charles Hall (who helped with our trade-in) are fantastic. My husband and I were looking for a car for our growing famil Stephen Lee (salesperson) and Charles Hall (who helped with our trade-in) are fantastic. My husband and I were looking for a car for our growing family, and we really lucked out that we got Stephen. A young father himself, he was able to help us pick a car that is kid- and car seat-friendly. Charles was super friendly and helpful with our trade-in. Dominick Pisano, the finance manager, was so thorough with going over the warranty options and finishing up the paperwork - and was really nice and upbeat. Car buying is usually pretty stressful, but I was pleasantly surprised at how well everything flowed. We were in and out in about 2-2.5 hours - no hassles, no stress. Fantastic experience! More

Superb Service Service was decent, customer service went above and beyond. and I didn’t have any problems , your guys took great care of me when i came in Service was decent, customer service went above and beyond. and I didn’t have any problems , your guys took great care of me when i came in More

Prompt and attentive service. Courteous staff They honored my appointment time. Gave me a ride to and from my home. Their work was excellent, and they even put extra time into helping me solve a s They honored my appointment time. Gave me a ride to and from my home. Their work was excellent, and they even put extra time into helping me solve a software problem with my radio and cell phone More