Mike Calvert Toyota
Houston, TX
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Disappointing Everyone in the waiting area were escorted by staff when their vehicle is ready for pick up. No one informed me. I happen to check my email after 2 ho Everyone in the waiting area were escorted by staff when their vehicle is ready for pick up. No one informed me. I happen to check my email after 2 hours and saw that my car was ready 1 hr back. I went to payment area and had to wait their for 20 min as they did not have the key. In the multi-point inspection report , there were few in red and yellow. No one explained my options or next step. Complete disappointment More
Good review This place was very nice and Stephen Lee was very nice to me and not pushy at all. I felt welcome and not pressured. Which is a good thing for this This place was very nice and Stephen Lee was very nice to me and not pushy at all. I felt welcome and not pressured. Which is a good thing for this kind of experience. More
Car maintenance Took the Camry in for service and was well informed all the way. Prices quoted on recommendations (filters and brakes) and work was completed in a ti Took the Camry in for service and was well informed all the way. Prices quoted on recommendations (filters and brakes) and work was completed in a timely manner. More
Driveability issue Quick and easy service. Had an issue with my Tacoma not going past 40. After leaving it there for the day they let me know that Toyota had released an Quick and easy service. Had an issue with my Tacoma not going past 40. After leaving it there for the day they let me know that Toyota had released an extended warranty for the issue I had. Got it back the next day and it drives great. More
Inspection and Tire Rotation Service at Mike Calvert is top notch. I am always greeted with a friendly attendant and have always had my car serviced here from the day it drove off Service at Mike Calvert is top notch. I am always greeted with a friendly attendant and have always had my car serviced here from the day it drove off the lot. Never a bad experience. More
Maintenance Great customer service. Happy with completion time. Fast attention to my needs. I have been with Mike Calvert since 1993. Very pleased in every area, Great customer service. Happy with completion time. Fast attention to my needs. I have been with Mike Calvert since 1993. Very pleased in every area, sales and service. Also body shop. More
Great customer service and knowledgeable service representative. Service representative is attentive to all of our needs. Always explains the services done to the vehicle. E and knowledgeable service representative. Service representative is attentive to all of our needs. Always explains the services done to the vehicle. Explains the choices for needed repairs. More
service to both of my cars were good The service was good and service advisor was good explaining everything. the service to my car was done on time. everyone was very professional and co The service was good and service advisor was good explaining everything. the service to my car was done on time. everyone was very professional and courteous More
Nice experience. A nice experience. I enjoyed getting my car serviced that day and will return to have it done again. Very nice staff and dealership. Will keep comin A nice experience. I enjoyed getting my car serviced that day and will return to have it done again. Very nice staff and dealership. Will keep coming. More
Great Customer Service It is never an easy job for a service representative to share the cost of repairs with customers, but Levar Woodard made this experience wonderful. I It is never an easy job for a service representative to share the cost of repairs with customers, but Levar Woodard made this experience wonderful. I had taken my car in for a standard service just last month and had to come back this month with other mechanical problems at an extra cost that had not been listed as recommended services after my most recent visit. I explained my concerns to Levar and he made me feel comforted that Mike Calvert Toyota values my experience and went out of his way to dictate all future services I should keep my eye on and why. More

