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Mike Calvert Toyota

Houston, TX

4.5
1,623 Reviews

2333 South Loop W

Houston, TX

77054

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Showing 1,623 reviews

April 17, 2025

Absolutely the best service experience ever for routine maintenance. Very professional and courteous. I highly recommend. More

by joanneneilllpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross
Apr 18, 2025 -

Mike Calvert Toyota responded

Thanks for your glowing review! We’re so happy you enjoyed your time with us, Joanne!

April 13, 2025

Totally awesome. My advisor Kenneth Kim was outstanding. The best! Thank you.You all get it others simply don't. I thought ah I found it finally. I love my Toyota and More

by ksj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth kim, Adrian Davieson, Franklyn Odoemenam, Stephen Lee, Jim Love, Gwen Leigh
Apr 18, 2025 -

Mike Calvert Toyota responded

Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out.

April 10, 2025

I had a great experience with Josh, Ricky and Peyo at Mike Calvert purchasing my new Camry. I would recommend this dealership to friends and family. More

by png
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky
Apr 18, 2025 -

Mike Calvert Toyota responded

We're so happy to see that you enjoyed your visit to Mike Calvert Toyota! Your feedback means a lot to us!

April 04, 2025

Very poor sales experience. The sales manager was dishonest and only cared about whether I was financing through them. The online price is just bait—once you’re there, they pile More

by j357hall
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian Davieson, Franklyn Odoemenam, Stephen Lee, Jim Love
Apr 04, 2025 -

Mike Calvert Toyota responded

We’re truly sorry to hear about your experience. Our goal is to provide the best service possible, and we would like to hear more about your visit. Please reach out to us directly at 713-558-8262 so we can address the issue and ensure it doesn't happen again.

Apr 04, 2025 -

j357hall responded

This generic response proves exactly what I experienced this business don’t care. It’s clear this is just a copy-paste reply with zero intent to fix anything. When I called, no one helped. No one followed through. Your team made it obvious that customers only matter if they’re lining your pockets. Stop pretending to care. If you valued business or people, your sales team and customer service would reflect it—and they absolutely don’t. I’m just looking out for my next fellow American and my next fellow veteran so they can see and they would know what they’re dealing with

Apr 04, 2025 -

Mike Calvert Toyota responded

Good morning, Mr. Hall. My name is Gwen Leigh, I am the Customer Relations Manager for Mike Calvert Toyota. I sent the previous response to you in hopes that we could discuss what happened. We do value your feedback and I would like to speak to you to see what I can do to help. My direct line is 713-558-8262, I hope to hear from you soon.

April 04, 2025

Every thing was nice and easy. Make sure the appointments picked up on time for service More

by Princymole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel vargas
Apr 05, 2025 -

Mike Calvert Toyota responded

We are so happy to see that you enjoyed your visit! Thank you for your valuable feedback on appointment times, as well.

March 31, 2025

Fast, reliable, effective and courteous people working in this dealership. Thank you Duke for your help. More

by anaportillo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levar Duke
Apr 05, 2025 -

Mike Calvert Toyota responded

Ana thank you for your raving review! We are happy to hear that Duke was able to help you out.

March 28, 2025

The staff was courteous and answered my questions. In a way that makes sense.. the service guy explained what was done and why on the car. More

by Sunshine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gizelle
Mar 29, 2025 -

Mike Calvert Toyota responded

Sunshine, we are so happy to hear that our Service Team was able to explain what was done, why it was done and make it easily understandable! Wishing you many years of happy travels!

March 27, 2025

Christian Basurto-Svamber was a pleasure to work with an I would recommend him to anyone wanting to buy a new Toyota, even if you have to come from out-of-state. He made sure all my questions were answered More

by lcschneider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Basurto-Svamber, Rosie in finance
Mar 29, 2025 -

Mike Calvert Toyota responded

We are thrilled to hear that Christian provided such an above and beyond experience! Feedback like this about one of our sales people is always appreciated!

March 22, 2025

Luis really helped me a lot with purchasing my vehicle. He was very informative with everything and made sure things went smoothly. More

by Heyitskatie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 25, 2025 -

Mike Calvert Toyota responded

We’re so grateful you took the time to share your thoughts, we love seeing that we delivered an exceptional experience!

March 22, 2025

They were straight-up with me from the moment I arrived. Throughout the process, I was treated like a Customer, not "a mark". When it came time to negotiate the price on a used car, we just couldnt come tog More

by Nader
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed - Sales Director, Ryan Claffey - my salesman, Ian Dutton - delivered car
Mar 25, 2025 -

Mike Calvert Toyota responded

Thank you for your review,Nader! We know your time is valuable, and we’re thrilled to hear that we could provide exceptional service. We look forward to serving you again soon.