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Mike Castrucci Ford Lincoln of Alexandria
Alexandria, KY
539 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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539 Reviews of Mike Castrucci Ford Lincoln of Alexandria
March 14, 2023
Rob my salesman was the best! He helped me tremendously thru my buying experience!! I’ll be sending more customers your way!! Thanks jeff He helped me tremendously thru my buying experience!! I’ll be sending more customers your way!! Thanks jeff More
by Jeff.nezbeth34
Employees Worked With
Rob my salesman
Helpful February 28, 2023
Great place to purchase a vehicle from. Fast friendly and very helpful. Andrew was my salesman. I’ll be buying a truck for my next purchase from him. Fast friendly and very helpful. Andrew was my salesman. I’ll be buying a truck for my next purchase from him. More
by donaldcoleman
Employees Worked With
Andrew
February 18, 2023
The entire staff was so professional. From Brian to Tom to the employees passing me by. My wife saw the van she wanted and without hesitant your team made it happen. From Brian to Tom to the employees passing me by. My wife saw the van she wanted and without hesitant your team made it happen. More
by dremley
Employees Worked With
Bryan Smith, Nick Rauch
February 16, 2023
I ordered a vehicle and was assured that some of the options I asked for were standard. However when the vehicle arrived they didn’t have those options. options I asked for were standard. However when the vehicle arrived they didn’t have those options. More
by Jesselane_1999
Employees Worked With
Rodney
January 31, 2023
This dealership has scammed me out my first car I was buying myself my 16th birthday I started saving money since I was just for this and they took all of it for a car then never gave me a title. Who doe buying myself my 16th birthday I started saving money since I was just for this and they took all of it for a car then never gave me a title. Who does that to someone? More
by Pticquan
Employees Worked With
Andrew Wilburn
January 06, 2023
Great place to buy a car! No pressure! Nice people! They took great care of me, and for the first time I can say I look forward to working with them again! No pressure! Nice people! They took great care of me, and for the first time I can say I look forward to working with them again! More
by tabart
Employees Worked With
Matthew Stratton, Jeremy Huffman
December 23, 2022
Everything went very smoothly, and sales people were very professional. This was the second vehicle I have bought here , and plan to again. professional. This was the second vehicle I have bought here , and plan to again. More
by jgarner0827
Employees Worked With
Mike Routt, Greg Risch, Russell Holloway, Tina Ruebusch
July 30, 2022
Shady GM and FM. Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, I attempted to get the key. Then all of a sudden I get my phone blow up, stating, “ I stole the vehicle” they even called the Army like I did something wrong. Unconscious bias, racist, and prejudice, would accurately depict the managerial team. More
by DT2
Employees Worked With
Bryan Smith, Nick Rauch, David Robinson, Russell Holloway
July 28, 2022
Great all-around service! Matt was honest, easy to work with and exceptional knowledge of every question I had, Matt even followed up with me a week after the purchase to see Matt was honest, easy to work with and exceptional knowledge of every question I had, Matt even followed up with me a week after the purchase to see how I was enjoying the truck and not to hesitate with any questions. I instantly felt right at home in the office, everyone I spoke with was friendly and outgoing with great attitudes! Even doing the paperwork was a breeze and simplified explaining each page with full detail. I've purchased many vehicles over the years, and this was in no comparison the best experience I've had to date. I would definitely recommend Mike Castrucci Ford of Alexandria and Matt Stratton to anyone in the market for a vehicle, keep up the great work! More
by wilcoxdj2000
Employees Worked With
Matthew Stratton
