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Mike Castrucci Ford Lincoln of Alexandria

4.8

226 Lifetime Reviews

7400 Alexandria Pike, Alexandria, Kentucky 41001
Call (800) 850-5968

Top Reviewed Employees

Mike Routt, New Vehicle Sales, Mike Castrucci Ford Lincoln of Alexandria

Mike Routt

New Vehicle Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Cheser, New Vehicle Sales, Mike Castrucci Ford Lincoln of Alexandria

Jeff Cheser

New Vehicle Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Risch, New Car Sales, Mike Castrucci Ford Lincoln of Alexandria

Greg Risch

New Car Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeremy Huffman, Used Car Sales, Mike Castrucci Ford Lincoln of Alexandria

Jeremy Huffman

Used Car Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

November 15, 2017

"New car purchase"

- Jim Bradley

We recently purchased a new Explorer from Mike Castrucci. Mike Routt (sales) was very helpful in helping us with selection and price. We were very pleased with the experience we had. Thanks again Mike!!!

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Employees Worked With

Mike Routt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 17, 2017

"Poor response following purchase"

- Lynne

We're very pleased with our "new" used MKC. Our salesman Nick was very patient and helpful communicating with me thru email for almost a week while I considered which MKC I wanted. We drove up from Louisville & once I chose my MKC, Nick and crew got the financIng set up & we were back on our way in record time. All-in-all it was an easy & pleasant experience. And best of all, we believe we got the car for a very fair price. HOWEVER; we were promised a new key fob and touch-up paint for the MKC we purchased. That was in July 2017. It is now the middle of October and we have not received either. Our salesman now doesn't seem to have time to get this resolved.

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Employees Worked With

Nick Rauch
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kirk Barbao

September 28, 2017

"Worst service. "

- Caseyt42

Service representatives are rude. I will never buy another Ford again because of the service I received and the fact that it took over a year to get a recalled part fixed. Wish I could give these xxxxxxxx zero stars.

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Employees Worked With

Rod Ely
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ken Klotter
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill Ritchie
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Featured Inventory

New 2017 Ford Escape, $24735

2017 Ford Escape

$24,735

View Vehicle Details
New 2017 Ford F-150, $60840

2017 Ford F-150

$60,840

View Vehicle Details
New 2017 Ford F-150, $41125

2017 Ford F-150

$41,125

View Vehicle Details
New 2017 Ford Taurus, $30650

2017 Ford Taurus

$30,650

View Vehicle Details

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines