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This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
Mike Castrucci Ford Lincoln of Alexandria
4.9
436 Lifetime Reviews
7400 Alexandria Pike, Alexandria, Kentucky 41001 DirectionsSales: (859) 448-9400
Service: (859) 448-9400
Parts: (859) 448-9400
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 19, 2019
"It was a great experience and would recommend anyone to..."
- DesireeIt was a great experience and would recommend anyone to try them 1st when buying! I couldn’t be happier! Very friendly and really took the time and was by far not pushy. Thank you for all the had a hand in getting us the best price and payment!!
Read MoreNovember 18, 2019
"Tina was extremely friendly and helpful! She wasn’t..."
- JenSchneider95Tina was extremely friendly and helpful! She wasn’t pushy, like you would think a salesperson would be. She let us test drive right away and asked us about our experience. She had lots of knowledge on the vehicle and found what was best for me and my budget. It was a great experience and I’m now a car owner!! Thanks so much, Tina!!
Read MoreNovember 17, 2019
"Found the car on the internet. Roger met me at the door..."
- Sid BosticFound the car on the internet. Roger met me at the door on a very cold day. He was courteous, friendly and about as straight forward as I could ask for.
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Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
