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Mike Castrucci Ford of Alexandria

Alexandria, KY

4.3
591 Reviews
For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are: Mike Castrucci Ford Milford Mike Castrucci Ford Lincoln of Alexandria Mike Castrucci Chevrolet Matt Castrucci Honda Matt Castrucci Nissan Matt Castrucci Mazda Matt Castrucci Kia Steve Castrucci Suzuki We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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7400 Alexandria Pike

Alexandria, KY

41001

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Showing 591 reviews

January 20, 2020

The service was outstanding and the staff were incredibly friendly and honest. The vehicle I purchased is exactly as they said and worth every penny. More

by Andstuff7
Recommend Dealer
Yes
Employees Worked With
Chris Acree
Jan 21, 2020 -

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again soon!

January 20, 2020

Fast, Easy and no B.S. Thank you for answering my countless e mails and getting me into this Great Truck! I appreciate all you did to get me into this Truck, Its Fantastic ! More

by jcalhoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ruebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Mike Castrucci Ford of Alexandria responded

Thank you so much for taking the time to leave such a fantastic review! We appreciate you visiting us and we look forward to continuing our role as your go-to dealership. 

January 19, 2020

Quickest car buying experience we've ever had. No back and forth nickle and dime bargaining. We made an offer we could afford and they made it work. Didn't take all day. Pleasant people to work with. More

by JBertline
Recommend Dealer
Yes
Employees Worked With
Dave Green
Jan 21, 2020 -

Mike Castrucci Ford of Alexandria responded

We greatly appreciate you taking the time and effort to share your feedback with us! We can’t wait to continue being your home for any and all of your automotive needs!

January 19, 2020

Excellent car buying experience! We started our car search online with this dealership because we've always had great experience with the service department. After I shared contact in More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Stratton
Jan 21, 2020 -

Mike Castrucci Ford of Alexandria responded

We are thrilled that you had such a good experience at our dealership, Mickey and Glenna! We can’t wait to have the opportunity to serve you again! 

January 18, 2020

Roger Lyons was the salesperson I met when I arrived at the dealership. He gave me information on the vehicle I was interested . Very helpful not pushy helped put the deal together. Kenton was the sales pe More

by Rhoneycutt
Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenton was the second sales person to help . I do not know his last name.
Jan 21, 2020 -

Mike Castrucci Ford of Alexandria responded

Thank you for sharing your experience. We value your time and business and appreciate this feedback. We look forward to continuing to support you in the future.

January 15, 2020

Roger was fantastic to work with. Quick to respond, very friendly and helpful. He’s not aggressive and was respectful of my Time and needs. More

by Wm
Recommend Dealer
Yes
Employees Worked With
Jan 16, 2020 -

Mike Castrucci Ford of Alexandria responded

Thank you for such a great review! It was such a pleasure serving you! See you next time!

January 15, 2020

Excellent Transaction!!! Mr. David Robinson is an incredible professional, who went above and beyond! I would buy another vehicle here, and from David, without hesitation! More

by Bob : )
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Robinson
Jan 16, 2020 -

Mike Castrucci Ford of Alexandria responded

Thanks for the great rating! We greatly appreciate the support and we look forward to seeing you again in the future!

January 15, 2020

I called David on the phone for some information on the vehicle when I got over there he had it ready for me to Take the test drive when I got back he was very helpful in getting all the paperwork done and More

by Jamatz
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Robertson, David Robinson
Jan 16, 2020 -

Mike Castrucci Ford of Alexandria responded

We are so grateful that you left us such a great review! We take pride in bringing all our customers the customer service that they deserve. We can’t wait to continue to serve you!

January 13, 2020

Russell and the rest of the staff make you feel at ease, they didn't make me feel like they don't want to help. More

by Sissy
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Mike Castrucci Ford of Alexandria responded

Thank you for such a great review, Sissy. It was such a pleasure serving you! See you next time!

January 11, 2020

We love Roger!! Roger worked day and night with me to get my deal done, even talking with me on his own time. He made sure I had everything I needed and made himself available to me at all hours. He made sur More

by Nikki Ingram
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Mike Castrucci Ford of Alexandria responded

Thank you, Nikki, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

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