Mike Castrucci Ford of Alexandria

Great experience Found car on internet and contacted dealership and Roger immediately contacted me. Went to the dealership next day and everyone was very helpful, drov Found car on internet and contacted dealership and Roger immediately contacted me. Went to the dealership next day and everyone was very helpful, drove away in my new car. More

Well done. The service was personable and reliable. Great communication as well as input and patience. Highly recommended! The staff is very friendly and communi The service was personable and reliable. Great communication as well as input and patience. Highly recommended! The staff is very friendly and communication was clear. More

Exceptional Experience !!!!! We found our truck from an internet search. We contacted the dealership to ask questions and work out the details of our deal since we were traveling We found our truck from an internet search. We contacted the dealership to ask questions and work out the details of our deal since we were traveling all the way from Florida to make this purchase. Tina and Roger were very responsive to all of our questions. They always responded quickly and kept us informed on everything at all times. I was a bit hesitant at first since the dealership was so far away from us but they worked so well for us that I had complete confidence that our buying experience would be good. We flew in the night before and they kindly offered to pick us up at our hotel to take us to the dealership. When we arrived the truck was prepped and ready for us. Took a test drive and when we returned from that all the paperwork was ready so we could finish everything quickly. We filled out financing online prior to arriving so it was a seamless experience. They provided us with everything we needed or wanted to know prior to our arrival which again made the process go very smoothly. Best experience we have ever had when purchasing a vehicle. More

Relaxing and fun This was my first new car buying experience and I was not looking forward to this. But Roger and Kenton made this something that I would want to do mo This was my first new car buying experience and I was not looking forward to this. But Roger and Kenton made this something that I would want to do more often. They are a good group of guys there and I will tell everyone to go have the same experience that I had More

Great experience! Roger Is a great sales rep...no pressure but stayed in contact when needed. He provided me everything I asked for in a timely manner and with profes Roger Is a great sales rep...no pressure but stayed in contact when needed. He provided me everything I asked for in a timely manner and with professionalism. I appreciate his approach to car selling. Made this one of the best buying experiences for me. And I got the car I was looking for! More

No pressure, smooth, easy buying experience. Roger went out of his way to get the price I needed. Very friendly & helpful & laidback. Entire buying process was very quick and smooth. And the fo Roger went out of his way to get the price I needed. Very friendly & helpful & laidback. Entire buying process was very quick and smooth. And the following week Roger even called me to let me know he had an extra key for the vehicle I purchased & is mailing it to me. I am thrilled! This was a night & day experience compared to Wyler on RT 32 which I will never go to again. More

Awesome This guy will do anything possible to get you the best deal and make you a customer for life! Mike Routt is in it to win it and by win it I mean you a This guy will do anything possible to get you the best deal and make you a customer for life! Mike Routt is in it to win it and by win it I mean you as a customer!! More

They went out of their way to sell me the car that I wanted. Mike Routt worked hard for us. He located the car that we wanted and was patient with us as we adjusted our price tolerance for additional packages o Mike Routt worked hard for us. He located the car that we wanted and was patient with us as we adjusted our price tolerance for additional packages on the car and found another car that matched our wants. Price is always king in my book and the dealership did everything right on that. Mike made the buying experience as good as possible. I will definitely give Mike first shot at selling me my next vehicle. More

Great salesperson It is always nice to buy a car from a person who is relaxed and not pushy. He was so helpful and knowledgeable. I like buying from someone who older It is always nice to buy a car from a person who is relaxed and not pushy. He was so helpful and knowledgeable. I like buying from someone who older as myself. You can tell he’s had years in the business in sell cars and I fell these are the people you Ned working at your facility. Thanks again for all your help. More

Worth the trip I drove 2 hours after work from Columbus, and Roger made the trip worthwhile. Roger was honest, and accurate on the condition of the CR-V, and gave m I drove 2 hours after work from Columbus, and Roger made the trip worthwhile. Roger was honest, and accurate on the condition of the CR-V, and gave me time to make my decision. We made a deal, I still feel good about, and the entire process was quick, smooth, and enjoyable. I would highly recommend Roger, and the dealership. More