Back

Mike Johnson's Hickory Toyota

Hickory, NC

4.8
946 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

Directions

By Type

Showing 946 reviews

September 12, 2022

Great service. Needed a door window replaced and it was done the next day, so pleased! More

by tyralindell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Sep 14, 2022 -

Mike Johnson's Hickory Toyota responded

Thank you for the review! We're glad we were able to meet your needs!

September 11, 2022

In and out quickly very informative, great place to have your car serviced, thanks Mike More

by Tina Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold
Sep 14, 2022 -

Mike Johnson's Hickory Toyota responded

Thank you for the review Tina! Happy to have you here at our dealership! See you next time!

September 10, 2022

Always an excellent experience at this dealership! The service advisors are always cheerful and keep in touch every step of the way Great place to get your service! More

by Frank Mangano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horton, lorie
Sep 14, 2022 -

Mike Johnson's Hickory Toyota responded

That's great to hear! Thanks for the kind review. Have a wonderful day!

September 09, 2022

I brought my 2022 Tundra in for some recall work. I worked with Aaron who accurately gave me the time estimate to perform the work. He was able to get my 10K work done in the same timeframe. Excelle More

by tbwojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 14, 2022 -

Mike Johnson's Hickory Toyota responded

Thank you for the review! We'll make sure to pass along the kind words to Aaron. See you for your 15k service!

August 31, 2022

Great dealership to buy a car from. I have never been disappointed. The sales people are always friendly and respectful, never pushy. The service center is always fast, reliable, and co More

by tcoley03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skyla Lund, Brandi French, Marcia Arnold, Nicolette Reed
Sep 01, 2022 -

Mike Johnson's Hickory Toyota responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us and look forward to serving you again soon!

August 30, 2022

Always does a great job! Lorie Horton was very helpful and professional. I would recommend this shop to everyone. They keep you updated on what type of service you need. More

by Greykim2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Horton
Aug 30, 2022 -

Mike Johnson's Hickory Toyota responded

Thank you for taking the time to review us! We will pass along the kind words to Lorie! Have a wonderful day!

August 30, 2022

The service team did a wonderful job diagnosing our Sienna’s issues. Great care all around More

by Stasaa30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Carson
Aug 30, 2022 -

Mike Johnson's Hickory Toyota responded

Thank you for allowing us to service your Sienna! See you next time!

August 27, 2022

On time, fast service, no pressure. Gives me the owner the information I need to make best decision. Cindy Hall always makes herself available to give advice and accurate assessments. More

by windycitygrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolette Reed
Aug 28, 2022 -

windycitygrill responded

Great service.

August 27, 2022

Very disappointed in my last service call. Went in to replace a battery under warranty. After 2 and a half hours they said they would need a diagnostic test. I told them I just wanted the batt More

by ttketk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcia Arnold
Aug 30, 2022 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

August 26, 2022

Mike Johnson’s Toyota has always done a professional job on all my vehicle services, very courteous and timely. More

by jaymassengale
Recommend Dealer
Yes
Employees Worked With
Lorie
Aug 26, 2022 -

Mike Johnson's Hickory Toyota responded

Thank you for taking time out of your day to leave us a review! We appreciate you trusting us to take care of your vehicle! See you next time!

...
25
...