Mike Maroone Ford Longmont

Great experience with Joey. He helped find the perfect car! We totaled our car and he helped us find the perfect one to replace it. Everyone at the dealer ship was very kind and brought positive energy. Esp We totaled our car and he helped us find the perfect one to replace it. Everyone at the dealer ship was very kind and brought positive energy. Especially the receptionist once we walked in she welcomed us with a beautiful smile! More

Great Customer Service! Great Car! I had such a wonderful experience at Longmont Ford! I was unexpectedly surprised at how welcoming the atmosphere was! They listened to all my question I had such a wonderful experience at Longmont Ford! I was unexpectedly surprised at how welcoming the atmosphere was! They listened to all my questions and concerns and got me into something that was reasonably priced and well worth what I got the car for! I will definately reccomend them to anyone who asks! More

Issues with aftermarket items on a used vehicle We purchased a one owner lease return Nissan Rogue that had low mileage at a good price and it still had some factory warranty left. Gene was great in We purchased a one owner lease return Nissan Rogue that had low mileage at a good price and it still had some factory warranty left. Gene was great in getting the deal done. We found that the SD card was missing for the navigation system which would have cost $150 from Nissan. Since the car was advertised as having the navigation system, Longmont Ford purchased this for us. We also purchased a LoJack system and a clear bra to be installed a week later. We scheduled an appointment to have both installed and dropped off the car on Tuesday morning with instructions to give the keys to Finance to handle the logistics. When we picked it up that evening, neither of the items were installed and the car had not been touched. An apology was given and we rescheduled for the following Wednesday. We dropped off the car Tuesday evening so that these items could be installed Wednesday. We stopped in to pick up the car at the end of Wednesday and the car had AGAIN not been touched and nothing was installed. We were leaving for vacation on Friday and wanted at least the clear bra installed to protect the paint. We were told that LoJack and the person installing the clear bra would call me in the morning Thursday to schedule this. No phone calls were received. I ended up calling Longmont Ford and left messages for three different people to call me back. Two hours later no one had, so I again called them and had Jeremy tracked down. Once I spoke to him, the problems began to be taken care of. I personally had to follow up with LoJack as I had a copy of the install order. The regional manager of LoJack rescheduled the install to be done at my workplace next Tuesday. Apparently there was a glitch in LoJack's system and their install tech never got the work order and knew nothing about it. As to the clear bra, the installer would not call the dealer back, but would only text them. Since he had now missed two appointments and refused to talk to the dealer, they told him not to come back. Jeremy at the dealership found another company that I have dealt with for my other car and Longmont Ford is sending a service tech to pick up my car at my work and get the clear bra installed and then return it to me before the end of today. Overall the deal was good, but the handling of the people they contract to install 3rd party items could be better. There seems to be a problem with the different departments communicating with each other. I gave them a bit higher rating than I was originally going to because the finally took ownership of the problems and came up with acceptable resolutions. I gave a fair rating on the operations of the vehicle as it was a Nissan and they are a Ford dealer. I updated Customer service from Poor to Fair as they are now working to resolve the issues. My issues with this dealer should not deter you from giving them a try due to unfortunate circumstances beyond their control, They seem to be fair and honest. More

top notch Ever herd of bada bing, bada boom? Making car buying simple easy and convenient. andy kills it like Mike tyson in his prime. Need I say more? Bottom l Ever herd of bada bing, bada boom? Making car buying simple easy and convenient. andy kills it like Mike tyson in his prime. Need I say more? Bottom line andy is trustful and stands behind his word. Wouldn't want any other sales guy to purchase cars thru More

Excellent customer service the best I've seen I was in and out with no hassle with my first new truck from Steve Formby. I will be a customer for life great job and nice finance people. I was in and out with no hassle with my first new truck from Steve Formby. I will be a customer for life great job and nice finance people. More

Dishonest I thought I was about to have a decent experience at the Longmont Ford dealership but it abruptly went south. Working with Clint and Greg Alore was go I thought I was about to have a decent experience at the Longmont Ford dealership but it abruptly went south. Working with Clint and Greg Alore was good until today when an offer they made me for 56.5k on my truck trade suddenly started depreciating 500 dollars a day. We had a verbal agreement at this price and to set a new appointment today to close but my latest Text with Clint is as such: "It was 56,500 yesterday...Today max dollar is 56 on truck...Monday it goes back to 55...On your way!?" I am floored by these shady and dishonest actions and have no interest in finalizing a deal or doing any business at this dealership ever again. More

Phenomenal service Kyle Shelley went out of his way to help me get the car I wanted. He looked into adding features the model was missing that I really wanted, and got t Kyle Shelley went out of his way to help me get the car I wanted. He looked into adding features the model was missing that I really wanted, and got them added without hesitation. He brought the car to me when I was unable to come to dealership. Fixed the concerns I had about the car. Made sure it was clean and ready to go. Great communication, understanding and patience when hurdles came. Got me the price that worked. He did it all with a smile. Super impressed with him and the staff. Especially when my wiener dog relieved himself in the finance office and embarrassed us completely. They laughed and smiled as if it was a normal occurrence. Thank you Kyle and team Longmont Ford! More

Great dealership and a great experience This was my first time purchasing a new car and everything was extremely easy. I was very nervous/anxious about buying a car, but Elya was patient an This was my first time purchasing a new car and everything was extremely easy. I was very nervous/anxious about buying a car, but Elya was patient and helpful throughout the whole process. Even though I took a couple days to make up my mind, she was always very nice and polite and kept my interests in mind. I highly recommend Elya and this dealership for a hassle free experience. More

Second Vehicle From Longmont Ford Excellent service and great facilities! I bought again from this dealer and will continue to do so in the future. Great selection to chose from. I was Excellent service and great facilities! I bought again from this dealer and will continue to do so in the future. Great selection to chose from. I was able to select a new car, test drive, obtain financing, and drive away in less than 3 hours! More

AWESOME PLACE TO SHOP FOR CARS!!! WE WORKED WITH GENE, REALLY GREAT SALESPERSON. HE IS A VERY NICE, KNOWLEDGEABLE MAN. HE IS NOT PUSHY AND DOES HIS BEST TO DO WHAT YOU ASK FOR. HE HEL WE WORKED WITH GENE, REALLY GREAT SALESPERSON. HE IS A VERY NICE, KNOWLEDGEABLE MAN. HE IS NOT PUSHY AND DOES HIS BEST TO DO WHAT YOU ASK FOR. HE HELPED US FIND OUR PERFECT CAR. I WOULD DEFINITELY AND HAVE ALREADY STARTED REFERRING FAMILY AND FRIENDS TO HIM! WE ALSO GOT A GREAT PRICE FOR OUR CAR! COMPLETELY HASSLE FREE EXPERIENCE:) LOVED IT;) More