Mike Maroone Ford Longmont

WORST DEALER EVER!!!! After sitting in an office for 3 hours, yes 3 hours, they would not tell me how much they would give me for my trade in, or how much the total price o After sitting in an office for 3 hours, yes 3 hours, they would not tell me how much they would give me for my trade in, or how much the total price of the vehicle was going to be. Not to mention that you have to tack on an extra $600 for what they call delivery to their store. Really??? After 3 hours, I finally got to see the "bank" man and he refused to give me any answers but he sure knew that he was no where close to the number that I gave the salesman. He then brought in the big xxx and he told me my 2010 Camaro was a piece of crap because it had a Carfax note for a replaced fender, but the Jeep we were buying also had a Carfax note for a much more severe repair. Mind you the blue book for the car was 16,000 and even he wouldn't tell me what the trade in allowance was. I told him he was an xxx and that they had the worst process EVER!!! Save yourself 3 hours and go next door to the Prestige dealership where they know how to treat people! And oh, by the way, they tell you that the owner, Mr. Peoples, is a great guy and does right by his customers, too bad Mr. Peoples doesn't teach his salespeople to act that way,. More

Bad customer service Early this summer, I purchased an Expedition from Longmont Ford. They were very eager to get a sell but in customer service. The first issue was wi Early this summer, I purchased an Expedition from Longmont Ford. They were very eager to get a sell but in customer service. The first issue was with Sean Queen. It took multiple attempts to reach him to set up a leather install for our truck. When the appoint was finally scheduled via phone, we showed up for scheduled time and nothing on your end was scheduled. As a result of there being no scheduled appointment for leather install, a car rental was not ready. Then we called Sean to get the entry code to key pad and to this day have not received a phone call. Also, while the leather was being installed the air leak in the front windshield was suppose to be looked at and addressed. He claimed that service looked at it, but that was lie. Service DID NOT look at it. Now, we have been trying to get ahold of Chris Rusk to help with addressing the wind noise. We called three times before finally getting an appointment scheduled. And when I showed up for that appointment, Chris had left. So another service manager did try to take care of us that same day. He took a ride in the truck and said he would give Christ the information about the wind noise. Again, no call back to this date. It seems to me like they don't care about the customer once the vehicle leaves the lot! More

Great Service I just purchased a new car from Steve Formby at Longmont Ford. What a pleasant experience to deal with no pressure and hassles. Steve found the vehic I just purchased a new car from Steve Formby at Longmont Ford. What a pleasant experience to deal with no pressure and hassles. Steve found the vehicle I wanted, was very professional, friendly, and his knowledge and help were terrific. I would do business here again. More

Best and easy purchase!! I stopped by Longmont Ford and was greeted by Maria. She was very nice and helpful. Joey Trujillo helped me find the perfect car for my family. The pr I stopped by Longmont Ford and was greeted by Maria. She was very nice and helpful. Joey Trujillo helped me find the perfect car for my family. The process was fast. And painless. I recommend Longmont Ford to everyone. Thank you Joey More

Exemplary Customer Experience! Speed, Responsiveness, Customer Focus, No Hassle, Unique Buying Experience are the words I would describe after purchasing a new vehicle from Steve Fo Speed, Responsiveness, Customer Focus, No Hassle, Unique Buying Experience are the words I would describe after purchasing a new vehicle from Steve Formby. Outstanding Service! More

What a bunch of crooks....stereotypical used car salesmen Found out the car they sold me was a rental as are most of the vehicles. Refuse to buy back it back they are crooks Found out the car they sold me was a rental as are most of the vehicles. Refuse to buy back it back they are crooks More

Outstanding Very nice service everything worked out fine for me. Great car... great sales person, great customer service and willingness to help me buying my car. Very nice service everything worked out fine for me. Great car... great sales person, great customer service and willingness to help me buying my car. More

Very Happy I was promised that the car buying experience here would be fast and easy and I would walk away happy. That is exactly what was delivered. I look forw I was promised that the car buying experience here would be fast and easy and I would walk away happy. That is exactly what was delivered. I look forward to doing business here again in the future. More

Sales men were helpful and informative The sales team were efficient and helpful. They made sure I was happy with my purchase and even followed up on my satisfaction. I would recommend Long The sales team were efficient and helpful. They made sure I was happy with my purchase and even followed up on my satisfaction. I would recommend Longmont ford for future buyers. More

Great Experience from Start to Finish! Couldn't be happier! I got the exact vehicle I wanted and Ray was great to work with! No pressure - he explained everything to us and gave us the ti Couldn't be happier! I got the exact vehicle I wanted and Ray was great to work with! No pressure - he explained everything to us and gave us the time to discuss everything ourselves. Will refer my friends and family to him and Longmont Ford! More