Mike Molstead Motors - Service Center
Charles City, IA
322 Reviews of Mike Molstead Motors - Service Center
The staff was very courtious and helpful. Ihad an additional problem with the car (slow tire leak). The problem was identified (nail in tire) and corrected. Ihad an additional problem with the car (slow tire leak). The problem was identified (nail in tire) and corrected. More
Great place to purchase a vehicle. However, the service department could use improvement. Not sure a vehicle inspection is being done always as simple things are not found such as shoc However, the service department could use improvement. Not sure a vehicle inspection is being done always as simple things are not found such as shocks. An individual definitely needs to have some knowledge of vehicles to tell service department what to fix. More
Very pleasant experience the service technician diagnosed the problem and Sydney made sure the necessary parts were ordered. She then scheduled the next repair appointment to fit my schedule. Very profession the problem and Sydney made sure the necessary parts were ordered. She then scheduled the next repair appointment to fit my schedule. Very professional and accommodating staff. More
Nice people who I believe aren’t trying to screw anyone over. My experience was unpleasant from start to finish, leaving me with a bad taste and with a loss of confidence in the vehicle I now own. They ult over. My experience was unpleasant from start to finish, leaving me with a bad taste and with a loss of confidence in the vehicle I now own. They ultimately helped satisfactorily resolve the issues I had with the experience and vehicle. I will not return there when next I need a car. More
First car they sold me was a lemon, Levi Klinkel and the customer service team was very good about finding a new vehicle for me, as well as trying to fix the first one more than once. I live two hours from customer service team was very good about finding a new vehicle for me, as well as trying to fix the first one more than once. I live two hours from the dealership both times they tried to fix it. They sent drivers gave me loaner cars and brought it back. More
Great job by all Shelby was a rock star keeping me informed throughout the process informed throughout the process More
The best every time. The whole atmosphere is amazing. Confidently made a customer for life. Thank you! The whole atmosphere is amazing. Confidently made a customer for life. Thank you! More
Excellent team, service, and communication. Very communicative and made sure we were completely satisfied. Always go back! Very communicative and made sure we were completely satisfied. Always go back! More
I had an issue with the engine light, they figured it out immediately and took care of it. It was a manufacturer's defect, covered 100%. FAST service! immediately and took care of it. It was a manufacturer's defect, covered 100%. FAST service! More
I love the truck but I’ve had too many issues with injectors. Sydney has been great, but not sold on the rest of the dealership yet. injectors. Sydney has been great, but not sold on the rest of the dealership yet. More