Shelby Reeser
Shelby Reeser at Mike Molstead Motors

Shelby Reeser

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
93 Reviews
4.9

93 Reviews

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93 Reviews of Shelby Reeser

November 09, 2026

Dealership Rating
Employee Rating

We had a great experience buying our vehicle! Amazing people and service! We have already referred others to work with Mike Molstead Motors and will definitely purchase there again. Thank you! More

by tanderson114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 09, 2026

Dealership Rating
Employee Rating

Always do great work and timely at getting it done. I have purchased five Durango's since 2014. And so far, all is great. My son has purchased two cars and my wife one. Thanks More

by alc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Molstead, Sydney Fullerton

October 16, 2026

Dealership Rating
Employee Rating

We have had very good luck with everything that we have had done. Would like to thank Sydney for all she has done for us. More

by uekerj
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Mike Molstead Motors responded

We'll be sure to pass along your thanks to Sydney! she'll be happy to know she made such a positive impact. We truly appreciate your support and look forward to helping you again whenever you need us!

September 03, 2026

Dealership Rating
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My truck was fixed in a timely fashion and with good updates and courteous service. More

by sharon.kipp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 10, 2026

Mike Molstead Motors responded

Happy to hear it! Thank you for taking the time to leave us a review!

August 30, 2026

Dealership Rating
Employee Rating

Great customer service friendly atmosphere service department in great job. Very good to listening to my concerns. More

by todulve67
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 10, 2026

Mike Molstead Motors responded

We appreciate your kind words about our friendly atmosphere and great customer service. Thank you for choosing Mike Molstead Motors ! We look forward to serving you again!

August 26, 2026

Dealership Rating
Employee Rating

We always have great service at Mike Molstead Motors. Shelby has helped us in the service area and she is always very professional. We love working with Jackson, Jordan and Josh...we feel like they care More

by twcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Mike Molstead Motors responded

Thank you so much for your wonderful review! We're thrilled to hear you've consistently had great experiences with our team. Thank you for your continued trust in Mike Molstead Motors. We truly appreciate your business and look forward to taking care of you for many years to come!

August 13, 2026

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Employee Rating

Long wait. Waited 1 1/2 hours for oil change and tire rotation. Otherwise everything was satisfactory. More

by JCMOELLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Danielle Vance

Aug 14, 2026

Mike Molstead Motors responded

Thank you for taking the time to leave us a review! We're glad to hear everything else about your visit was great. We do apologize for the longer than expected wait for your oil change and tire rotation. Thank you for choosing Mike Molstead Motors!

August 05, 2026

Dealership Rating
Employee Rating

It was all good made my appointment in person. They set it up for me. I brought the vehicle in. It was done in a timely matter, and I was very satisfied. I would recommend their service department More

by jrw0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

Mike Molstead Motors responded

Thank you so much for your kind words and recommendation! Our service team works hard to make every visit as convenient and efficient as possible, and it's great to know we delivered. We truly appreciate your trust in Mike Molstead Motors and look forward to taking care of you and your vehicle again in the future!

July 30, 2026

Dealership Rating
Employee Rating

Great, friendly service! The waiting area is very large and comfortable. They make getting your car in for service a breeze! More

by melissaberger93
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Mike Molstead Motors responded

Making the service process easy and convenient for our customers is always our goal. We truly appreciate your support and look forward to taking care of you and your vehicle again in the future!

July 28, 2026

Dealership Rating
Employee Rating

Amazing, Very helpful Caring Dedicated to their customers Made our experience enjoyable Very friendly Very knowledgeable! More

by ep.fans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sydney Fullerton

Jul 29, 2026

Mike Molstead Motors responded

Thank you so much for your kind words! We're thrilled to hear that our team was able to make your experience enjoyable.

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