Shelby Reeser
Shelby Reeser at Mike Molstead Motors

Shelby Reeser

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
92 Reviews
4.9

92 Reviews

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92 Reviews of Shelby Reeser

September 03, 2026

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My truck was fixed in a timely fashion and with good updates and courteous service. More

by sharon.kipp
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Recommend Dealer
Yes

August 30, 2026

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Great customer service friendly atmosphere service department in great job. Very good to listening to my concerns. More

by todulve67
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Recommend Dealer
Yes

August 26, 2026

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We always have great service at Mike Molstead Motors. Shelby has helped us in the service area and she is always very professional. We love working with Jackson, Jordan and Josh...we feel like they care More

by twcc
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Recommend Dealer
Yes
Aug 28, 2026

Mike Molstead Motors responded

Thank you so much for your wonderful review! We're thrilled to hear you've consistently had great experiences with our team. Thank you for your continued trust in Mike Molstead Motors. We truly appreciate your business and look forward to taking care of you for many years to come!

August 13, 2026

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Long wait. Waited 1 1/2 hours for oil change and tire rotation. Otherwise everything was satisfactory. More

by JCMOELLERS
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Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Danielle Vance

Aug 14, 2026

Mike Molstead Motors responded

Thank you for taking the time to leave us a review! We're glad to hear everything else about your visit was great. We do apologize for the longer than expected wait for your oil change and tire rotation. Thank you for choosing Mike Molstead Motors!

August 05, 2026

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It was all good made my appointment in person. They set it up for me. I brought the vehicle in. It was done in a timely matter, and I was very satisfied. I would recommend their service department More

by jrw0729
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Recommend Dealer
Yes
Aug 05, 2026

Mike Molstead Motors responded

Thank you so much for your kind words and recommendation! Our service team works hard to make every visit as convenient and efficient as possible, and it's great to know we delivered. We truly appreciate your trust in Mike Molstead Motors and look forward to taking care of you and your vehicle again in the future!

July 30, 2026

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Great, friendly service! The waiting area is very large and comfortable. They make getting your car in for service a breeze! More

by melissaberger93
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Recommend Dealer
Yes
Aug 04, 2026

Mike Molstead Motors responded

Making the service process easy and convenient for our customers is always our goal. We truly appreciate your support and look forward to taking care of you and your vehicle again in the future!

July 28, 2026

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Amazing, Very helpful Caring Dedicated to their customers Made our experience enjoyable Very friendly Very knowledgeable! More

by ep.fans
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Recommend Dealer
Yes

Other Employees Tagged: Sydney Fullerton

Jul 29, 2026

Mike Molstead Motors responded

Thank you so much for your kind words! We're thrilled to hear that our team was able to make your experience enjoyable.

July 26, 2026

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First Class Dealership! Molstead goes the extra mile to make sure their customers are satisfied. From families traveling through the area to returning customers, Molstead More

by jthomasjenkins
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Recommend Dealer
Yes
Jul 29, 2026

Mike Molstead Motors responded

. We truly appreciate your support and your kind words. Safe travels and thank you for choosing Mike Molstead Motors!

July 26, 2026

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Great Advisor! Listens to customers concerns and follows customer vehicle through the entire Ford Experience. More

by jthomasjenkins
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Recommend Dealer
Yes
Jul 29, 2026

Mike Molstead Motors responded

Providing attentive communication and exceptional customer care is what we strive for every day. We truly appreciate your trust in our team and look forward to serving you again!

July 26, 2026

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An outstanding and great all around service experience. Fixed Right the First Time dealership. I will recommend Molstead's time and time again. More

by jthomasjenkins
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Recommend Dealer
Yes
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