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Sydney Fullerton
Sydney Fullerton at Mike Molstead Motors

Sydney Fullerton

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.8
153 Reviews
4.8

153 Reviews

Write a Review

153 Reviews of Sydney Fullerton

September 03, 2026

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Employee Rating

My truck was fixed in a timely fashion and with good updates and courteous service. More

by sharon.kipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Danielle Vance, Vannessa Thompson, Chris Hoeft, Thomas Jenkins

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August 28, 2026

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Employee Rating

Satisfactory service, pleasant atmosphere, great customer service. I have never had an issue with their service department. More

by michaellidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 28, 2026

Mike Molstead Motors responded

Thank you for your kind words! Providing satisfactory service, a welcoming atmosphere, and excellent customer care is what we strive for every day. We truly appreciate your continued trust in Mike Molstead Motors and look forward to serving you again on your next visit!

August 20, 2026

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Employee Rating

The lifetime warranty is a great deal- if you make sure you get your oil change exactly every 3,000 miles. Don’t go over just a bit or they will deny your claim. More

by Sophie
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 28, 2026

Mike Molstead Motors responded

Thank you for sharing your feedback. We appreciate you taking the time to leave a review. Our Lifetime Powertrain Warranty is designed to provide long-term peace of mind, and like most lifetime warranty programs, it does have maintenance requirements that must be followed to keep the coverage active. These requirements are outlined at the time of purchase and in the warranty agreement. Please don't hesitate to reach out to our management team. We value your business and appreciate the opportunity to help.

August 19, 2026

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Employee Rating

Service is always flexible with scheduling, promptly completed with clear explanations of what was or needs to be done. More

by Gregvandersee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Molstead, Jeff Buss, Josh Molstead, Jackson Molstead

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Aug 28, 2026

Mike Molstead Motors responded

We truly appreciate your trust in Mike Molstead Motors and look forward to taking care of you and your vehicle again in the future!

August 16, 2026

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Employee Rating

H h h h h h h h h h h h h h h More

by dgschweizer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Aug 28, 2026

Mike Molstead Motors responded

Thank you for the 5 stars!

August 05, 2026

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Employee Rating

It was all good made my appointment in person. They set it up for me. I brought the vehicle in. It was done in a timely matter, and I was very satisfied. I would recommend their service department More

by jrw0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Molstead, Kelly Molstead, Jared Molstead, Josh Molstead, Renee Knapp, Shelby Reeser, Danielle Vance, Vannessa Thompson, Thomas Jenkins

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Aug 05, 2026

Mike Molstead Motors responded

Thank you so much for your kind words and recommendation! Our service team works hard to make every visit as convenient and efficient as possible, and it's great to know we delivered. We truly appreciate your trust in Mike Molstead Motors and look forward to taking care of you and your vehicle again in the future!

July 30, 2026

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Employee Rating

Great, friendly service! The waiting area is very large and comfortable. They make getting your car in for service a breeze! More

by melissaberger93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Danielle Vance, Vannessa Thompson, Chris Hoeft, Thomas Jenkins

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Aug 04, 2026

Mike Molstead Motors responded

Making the service process easy and convenient for our customers is always our goal. We truly appreciate your support and look forward to taking care of you and your vehicle again in the future!

July 28, 2026

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Employee Rating

Amazing, Very helpful Caring Dedicated to their customers Made our experience enjoyable Very friendly Very knowledgeable! More

by ep.fans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Reeser

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Jul 29, 2026

Mike Molstead Motors responded

Thank you so much for your kind words! We're thrilled to hear that our team was able to make your experience enjoyable.

July 26, 2026

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Employee Rating

First Class Dealership! Molstead goes the extra mile to make sure their customers are satisfied. From families traveling through the area to returning customers, Molstead More

by jthomasjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Danielle Vance, Vannessa Thompson, Chris Hoeft, Thomas Jenkins

Print
Jul 29, 2026

Mike Molstead Motors responded

. We truly appreciate your support and your kind words. Safe travels and thank you for choosing Mike Molstead Motors!

July 26, 2026

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Employee Rating

Great Advisor! Listens to customers concerns and follows customer vehicle through the entire Ford Experience. More

by jthomasjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Danielle Vance, Vannessa Thompson, Chris Hoeft, Thomas Jenkins

Print
Jul 29, 2026

Mike Molstead Motors responded

Providing attentive communication and exceptional customer care is what we strive for every day. We truly appreciate your trust in our team and look forward to serving you again!

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