Renee Knapp
Renee Knapp at Mike Molstead Motors

Renee Knapp

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
182 Reviews
4.9

182 Reviews

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182 Reviews of Renee Knapp

September 23, 2026

Dealership Rating
Employee Rating

Dealer always gets me taken care of, from sales to service. They always keep me in the loop and get the job done right! More

by pahnisch12
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levi Klinkel, Ryan Driscoll

September 03, 2026

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Great customer service in the service department as well as the dealership. We bought a new truck while traveling through North Iowa this spring and put enough miles on the truck while in North Iowa to have More

by jcbrandau
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 10, 2026

Mike Molstead Motors responded

Thank you for choosing Mike Molstead Motors, and we appreciate the opportunity to take care of you and your truck. We look forward to serving you again in the future!

September 03, 2026

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My truck was fixed in a timely fashion and with good updates and courteous service. More

by sharon.kipp
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Recommend Dealer
Yes
Sep 10, 2026

Mike Molstead Motors responded

Happy to hear it! Thank you for taking the time to leave us a review!

September 02, 2026

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Very professional and great work. No issues when I go there. Thank you very much. More

by koepkem
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Recommend Dealer
Yes
Sep 10, 2026

Mike Molstead Motors responded

Thank you for the great review! . Our goal is to make every service and dealership experience as smooth and stress free as possible. We truly appreciate your business and thank you for choosing Mike Molstead Motors. We look forward to continuing to take care of you!

August 30, 2026

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Great people and dealership to work with from sales to service! They hold my business! More

by pahnisch12
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 10, 2026

Mike Molstead Motors responded

Providing a great experience and building lasting relationships with our customers is what we strive for every day. We truly appreciate your business and the opportunity to continue taking care of your vehicle needs. Thank you for choosing Mike Molstead Motors!

August 13, 2026

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Long wait. Waited 1 1/2 hours for oil change and tire rotation. Otherwise everything was satisfactory. More

by JCMOELLERS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shelby Reeser, Danielle Vance

Aug 14, 2026

Mike Molstead Motors responded

Thank you for taking the time to leave us a review! We're glad to hear everything else about your visit was great. We do apologize for the longer than expected wait for your oil change and tire rotation. Thank you for choosing Mike Molstead Motors!

August 07, 2026

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If harder work makes a diffrence it's worth it. I just thought $488.00 was alot for an hours work. I guess we were always pd. by hrs. worked. But I am 87 yrs. old and live in a MONEY is Americas More

by jakedij
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Renee Very knowledgeble, But to the point.

Aug 10, 2026

Mike Molstead Motors responded

We know repairs can be a significant expense, and we work hard to provide quality workmanship, experienced technicians, and dependable service to help keep your vehicle safe and reliable. We're grateful for the opportunity to earn your business and hope to continue serving you for years to come. If you ever have questions about an estimate or recommended repairs, we're always happy to explain everything and discuss your options. Thank you again, and we wish you many safe miles ahead!

August 06, 2026

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still waiting for parts to arrive so. .....cant really complete this survey but herer goes More

by fmttyler260
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Jenkins

Aug 10, 2026

Mike Molstead Motors responded

We truly appreciate your patience as we wait for the necessary parts to arrive. We know delays can be frustrating, and we're working to get everything completed as quickly as possible. If you have any questions or would like an update on your vehicle, please don't hesitate to reach out. We look forward to getting you back on the road soon!

August 05, 2026

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Employee Rating

I like the fact that the facility is modern and always neat and clean. It tells me they are going to treat my vehicle the same. The personal present themselves in the same manner. They are knowledgeable a More

by johgor65
Service Price Transparency
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Recommend Dealer
Yes
Aug 06, 2026

Mike Molstead Motors responded

Thanks so much for your thoughtful review! It's wonderful to hear we've earned your trust by getting the job done right the first time. We truly appreciate your business and look forward to taking care of you again!

August 05, 2026

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Employee Rating

It was all good made my appointment in person. They set it up for me. I brought the vehicle in. It was done in a timely matter, and I was very satisfied. I would recommend their service department More

by jrw0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

Mike Molstead Motors responded

Thank you so much for your kind words and recommendation! Our service team works hard to make every visit as convenient and efficient as possible, and it's great to know we delivered. We truly appreciate your trust in Mike Molstead Motors and look forward to taking care of you and your vehicle again in the future!

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