Mike Shaw Subaru
Thornton, CO
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Cliff is #1 Cliff went above and beyond in finding us a car. Not only once but twice. Great salesman!!!!! The car was in our price range and was an excellent c Cliff went above and beyond in finding us a car. Not only once but twice. Great salesman!!!!! The car was in our price range and was an excellent choice. More
Great/Quick Experience Cliff and the team made things easy. We came in test drive a 2017 Forester and then all of the pricing communication was done over email. Price was Cliff and the team made things easy. We came in test drive a 2017 Forester and then all of the pricing communication was done over email. Price was great and Cliff made pickup day very quick and painless. The guy selling the "maintenance package" sold us very hard, but wasn't too over the top. Cliff explained all the features of the car which was very helpful. Loving the car so far, thanks Cliff! More
Low-key non-pressure sales I went into the dealership just looking I wasn't sure if I was gonna buy I owned a VW passat for 16 years just getting old and I need to replace my I went into the dealership just looking I wasn't sure if I was gonna buy I owned a VW passat for 16 years just getting old and I need to replace my car Clifford was very helpful he showed me a few vehicles the only criticism I have is I wish you had more inventory to choose from More
Cliff Swaim at Mike Shaw is the best I can't recommend Cliff Swaim at Mike Shaw Subaru enough. He's the only guy I would buy a car from, and I've referred so many friends to him over the I can't recommend Cliff Swaim at Mike Shaw Subaru enough. He's the only guy I would buy a car from, and I've referred so many friends to him over the years too. I've gotten several Outbacks from Cliff, who is responsive, kind, patient, friendly, knowledgable, warm, and highly competent. I trust him completely, and I always have a great experience. More
Smooth experience Cliff Swaim sold a 2017 Subaru Outback. The entire purchase was incredibly straightforward and smooth. He taught us all the safety features including Cliff Swaim sold a 2017 Subaru Outback. The entire purchase was incredibly straightforward and smooth. He taught us all the safety features including Subaru advanced cell phone technology. Cliff a straight shooter, very well mannered and competent. Outstanding car buying experience! More
Unhappy at first but taken care of Stopped by to order a new key for my car on 8/9 and was told it would be in on 8/15 so set up service on the 16th. Called on the 15th to confirm key Stopped by to order a new key for my car on 8/9 and was told it would be in on 8/15 so set up service on the 16th. Called on the 15th to confirm key was there (they had told me they would call when it came in but never any call) and it was not there and they could not find the order. Cancelled appt. for the 16th, Paul said he would reorder and it would be there in three to five days and again told they would call when it came in. Still no call so I called this morning and was told yes it was there so I asked to be transferred to service to schedule appt. Left message for "Tim" who still had not called back this afternoon at two so called again. Spoke to a very nice women but could not get a appt. that fit my needs until 9/20. Not acceptable but then after escalating my concerns Jonathan (service manager) stepped in and got me a appt. that ft my needs. Next Kathy took over and she could not have been more helpful and lovely. Will call her directly when I need help again. Take home message if things aren't going well move up the chain because the dealership really wants you to have a good experience. More
Bought 2017 Forester Cliff is an excellent salesman and everyone made the whole experience very easy, fun and pleasant. They made a great offer on our trade in. The Forest Cliff is an excellent salesman and everyone made the whole experience very easy, fun and pleasant. They made a great offer on our trade in. The Forester arrived by train a day early and Cliff surprised me with having the windows tinted and clear bra installed before I got there. He installed the cross bars on the roof rails and had the all weather mats and cargo tray in the Forester too. He had it washed and gassed up too. He showed me how to use all the electronics: Starlink, Sirius and even paired Bluetooth with my phone. All the people at this dealership are awesome, friendly and helpful. I highly recommend this dealership and look forward to having our Forester serviced by them.😊😊😊😊😊 More
Good and effecient. Considerate and forthright with all my I was treated very courteously and promptly. Nothing high-pressure simply my needs and interests were addressed and my decision was my own got a supe I was treated very courteously and promptly. Nothing high-pressure simply my needs and interests were addressed and my decision was my own got a super deal on a clean used car thank you I go back again More
New forester Great customer service from start to finish with cliff and the team at mike shaw. Really went out of the way to find us the car we wanted and got it a Great customer service from start to finish with cliff and the team at mike shaw. Really went out of the way to find us the car we wanted and got it at the right price. More
Great experience Worked with Brian Swedhin on purchasing a car for my son. Brian was professional and very easy to work with. I never felt rushed, was given every oppo Worked with Brian Swedhin on purchasing a car for my son. Brian was professional and very easy to work with. I never felt rushed, was given every opportunity to be sure I was comfortable with my final decision. Thanks Brian More