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Mike Willis Ford - Service Center

Sulphur, LA

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12 Reviews

12 Reviews of Mike Willis Ford - Service Center

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September 28, 2022

I have a company truck and we use Mike Willis as our repair shop..gotta say ..I love the people at customer service..honest and great service..I wouldn't trust any other dealer with my truck..love you More

by dominguerodger
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tessa..girl you rock
February 28, 2022

Had my oil changed here and while everyone I spoke to was very polite, there was oil all over the exterior and interior of my truck when I got it back. Inexcusable and careless. Will not return. More

by rjb
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Unknown
July 05, 2021

Scheduled appointment a week ahead for oil and tires.Got Scheduled appointment a week ahead for oil and tires. Got confirmation text. (I still have the text on my phone) Showed up at 8AM as scheduled on Jul More

by Alan
Customer Service
Overall Experience
Recommend Dealer
No
Employees Worked With
I do not name of person who schedule me on phone.
November 17, 2020

DO NOT USE THEIR SERVICE DEPARTMENT!September 26, DO NOT USE THEIR SERVICE DEPARTMENT! September 26, 2020 This is unreal. I’ve never had issues with communication like this with any shop I’ve ev More

by SocialDistancingExpert
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Heth Ledoux
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Theriot, Kade Guillory
November 06, 2019

Worth the trip No hassle worked to find neutral ground to find a deal that was workable for both. Chan was very helpful, patient and worked with me very well. Ben w More

by 121212Ed
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chan Mayard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Declouet
July 11, 2019

No car for over a week sucks Was told to bring my car in on July 1st and couldn’t get a call back. Found out on the 8th they haven’t started on it after going a week with no updat More

by Hannah Franks
Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Kade Guillory
April 30, 2018

Awesome from Start to Finish! Everything and everyone at Mike Willis Ford was amazing!! Very welcoming! Very Friendly! I felt comfortable and excited rather than the usual anxiousn More

by AmandaDoyle
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Declouet, Kindall Pruitt, Ashley Ratliff
April 26, 2018

great customer service i had to get my wiper/ blinker control replaced. just wanted to say how much i appreciate tony in the service department. he is very professional and More

by sharondup1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
tony ( service dept), heather( porter)
March 28, 2018

Stranded in town I brought my car in on Monday morning with rough idling. I needed to get back to houston by Wednesday. I didn't have an appointment but my car was rea More

by Escapist
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Carrizales
February 24, 2018

Very good car buying experience/service dept, not so much Recently bought a Ford Fusion from the dealership. The car buying experience was excellent. Good service, good pricing. Would recommend. I had need More

by AllenMcL
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Travis was my salesman , Taylor Freeman
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