Mile High Honda

Mile High Honda responded

Thank you for the fantastic review! We are so happy to hear that Robert Rivera provided you with excellent service. He truly is a great asset to our team, and we’ll make sure he sees your shout-out. We appreciate your business!

Mile High Honda responded

Thank you for the 4-star review! We are thrilled to hear that Ty provided you with one of the best car-buying experiences you've ever had. We will be sure to pass your kind words along to Tyler and the rest of the team. Enjoy your new vehicle!

Mile High Honda responded

Dear Jim, Thank you for sharing your feedback. We would like to address several of your concerns: Temporary Tag: We are more than happy to provide you with a new temporary tag immediately. Please let us know when you can stop by. Fees: We take transparency seriously. All charges were fully disclosed and documented at the time of purchase. Emissions: Please be aware that all emissions components, including the catalytic converter, are warrantied through General Motors. Keys: Our policy is to provide the keys we receive with pre-owned vehicles at the time of trade-in. If you have any further questions or would like to discuss this more, please reach out to me directly at dmaestas@milehighhonda.com.

Mile High Honda responded

Thank you so much for the 5-star rating! We are thrilled to hear that our team provided insightful answers to all your questions and that Javier Estrada was able to be such a helpful advisor during your visit. We pride ourselves on providing a helpful and transparent experience for all our customers, and we will be sure to share your kind words with Javier and the rest of the staff. We look forward to seeing you again at Mile High Honda!

Mile High Honda responded

Thank you so much for the 5-star review and for recognizing Israel’s customer service. We appreciate you mentioning that he took the time to answer all of your questions and concerns. Your suggestion about adding more gluten-free snack options is very helpful. Thanks again for choosing Mile High Honda, and please let us know what else we can do to make your next visit even more comfortable.

Mile High Honda responded

Grant, thank you for sharing this feedback and for giving us the opportunity to service your Honda Ridgeline. On behalf of Mile High Honda, please accept an apology that your visit left you feeling that recommended services were unnecessary or overpriced. That is never the experience the team wants for any guest. Mile High Honda is committed to fair, competitive, and transparent pricing, and our service recommendations follow Honda maintenance guidelines as well as safety and longevity considerations for each vehicle. Prices and estimates are discussed up front, and no work is authorized without the customer’s consent, because the goal is to earn trust, not to surprise anyone with charges. The team would really like to review your repair order line by line, explain why each item was recommended, and see if anything can be clarified or corrected. Please contact Devan Bolton directly at dbolton@milehighhonda.com so this can be discussed in detail and so we have a chance to regain your confidence in our dealership.

Mile High Honda responded

Thank you for the 5-star rating and for highlighting the excellent service you received from Austin. It is great to hear he explained the status of your car and the costs so clearly, and this feedback will be shared with him and the team.

Mile High Honda responded

Thank you for sharing such a detailed review and for recognizing Aaron and the rest of the team. Clear communication around both the vehicle and the financial details is a top priority, and it is wonderful to hear that Aaron’s professionalism and home delivery made the experience so positive.

Mile High Honda responded

Thank you for the 5-star review and for noting how detailed Robert was in explaining the status of your car and what it needed. Clear, thorough communication about maintenance and safety is something the team takes very seriously, and your feedback means a lot to Robert and the service department.

Mile High Honda responded

Thank you for the fantastic 5-star review and for being a loyal Mile High Honda customer for twenty years. It's incredibly rewarding to hear that everyone remains friendly and helpful, and this feedback will be shared with the entire team. We look forward to continuing to serve you for many more years!