Millennium Honda
Hempstead, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Pitiful!!! Poor Management I received a notification that my 2015 Honda Fit had been recalled due to air bag issues, so I called an made an appointment 2 weeks in advance. Th I received a notification that my 2015 Honda Fit had been recalled due to air bag issues, so I called an made an appointment 2 weeks in advance. The day came and I brought my car in, checked it in and proceeded to sit patiently in the waiting room for 1 1/2 hours. Finally my service agent Yves called my name. Relief soon turned to dismay and anger, as I was told that they could not perform the recall because they did not have any of the parts needed! I inquired as to why I had to sit for an hour an a half only to find this news out. I wanted to know what maintenance had been done while I was sitting there, as they were going to perform the multi point inspection and wash my car gratis. Absolutely nothing was done. Why did it take an hour and a half to notify me of a parts issue? How can a parts issue even occur when I had booked 2 weeks in advance? To add insult to injury, someone had driven my car for 3 miles, as I handed it over with 7108 miles, and it was returned to me with 7111. Who took it where, and for what? Finally I requested to speak to Gregory Andrews the service manager, who offered a plan in which I would be called in 2 weeks when they expect more parts to arrive, drop off my car, and be given a loaner while they perform the recall maintenance. I am angry that I had to take a day off from work, lost a days pay, wasted and hour and a half of my time, and will now have to visit this inept dealership again. I've had a terrible leasing experience with this dealership, and now the worst service experience of my life. More
very good Very good service Mr Andrews is a good servicemanger he take Good care of customer also your waiting time is good I wished more places is like this Very good service Mr Andrews is a good servicemanger he take Good care of customer also your waiting time is good I wished more places is like this More
Excellent Service I realized my inspection was up at the end of the month and it was time for routine maintenance, my Service Advisor Carol Carlson was able to get my c I realized my inspection was up at the end of the month and it was time for routine maintenance, my Service Advisor Carol Carlson was able to get my car in and taken care of by Technician Joe, on New Years Eve Day, a busy day, I'm sure, at any dealership. Great service, didn't take long, I found Carol and Joe to be both professional and polite and I highly recommend this dealerships service department. More
Amazing service!!! I went in for a noise for my car and YOLANDA PEREZ was super helpful and very friendly. Will come to her again thanks Yolanda I went in for a noise for my car and YOLANDA PEREZ was super helpful and very friendly. Will come to her again thanks Yolanda More
Great services department Paul was great. He was very plesant to deal with, and also always keep a smile on his face. Thank you Paul looking forward to see you again Paul was great. He was very plesant to deal with, and also always keep a smile on his face. Thank you Paul looking forward to see you again More
Excellent Service Paul Mosca was very knowledgeable and helpful and was able to answer all concerns I might have. He was able to work out with me a competitive pricing Paul Mosca was very knowledgeable and helpful and was able to answer all concerns I might have. He was able to work out with me a competitive pricing on the service of my vehicle. I recommend Millenium Honda to All!!! Thanks Paul for also following up with me after the completion of the service. More
Great experience! Paul Mosca made bringing in my 4 cars for service and recalls a non-painful experience. Paul was very friendly, polite, knowledgable and caring abou Paul Mosca made bringing in my 4 cars for service and recalls a non-painful experience. Paul was very friendly, polite, knowledgable and caring about my needs. He told me what time approximately the cars would be ready and each time he called before the expected time. More
Service experience My service experience was awesome and my service manager, Greg Andrews dealt with me very professional and with courtesy. Also updated with me on the My service experience was awesome and my service manager, Greg Andrews dealt with me very professional and with courtesy. Also updated with me on the progress. More
Excellent customer service First I want to say that this dealer has one of the best employees I been to other locations but this one is the best by far... Paul Mosca is the one First I want to say that this dealer has one of the best employees I been to other locations but this one is the best by far... Paul Mosca is the one that help me ones I came in he was great he has good customer service with a great personality just like his other coworkers they resolved my car issue quickly.. I also spoke to Bill Barbe he was so nice and was trying to help me find a car that would work for me because I told him I didn't want my car anymore I want an suv so he did the best he could to help me even though I didn't get the car but I'm definitely coming back to them to get my next car even though I wasn't thinking about getting a Honda again but the service is so good that it made me think twice about leaving them like I always say a good experience could always make it or break it so guys keep up the good work. More
Great Service from Paul Mosca & staff It was a very busy day, backed up and yet Paul and staff got me taken care of quickly and efficiently. Thanks for the great job. It was a very busy day, backed up and yet Paul and staff got me taken care of quickly and efficiently. Thanks for the great job. More