Miracle Ford
Gallatin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great place friendly staff and amazing vehicles.Cameron Great place friendly staff and amazing vehicles. Cameron Hall was awesome and has earned my business for a long time to come. Definitely worth the vi Great place friendly staff and amazing vehicles. Cameron Hall was awesome and has earned my business for a long time to come. Definitely worth the visit. More
Dishonest dealership that I’ve given multiple opportunities to. Will lie to your face daily. Refuses to diagnose your issue if it’s under warranty, especially if it’s serious and time consuming. opportunities to. Will lie to your face daily. Refuses to diagnose your issue if it’s under warranty, especially if it’s serious and time consuming. What good is the warranty if the dealer who’s required to diagnose and submit it refuses to acknowledge it. Would rather put you in an unsafe vehicle than back their warranty. Third Ford and last one. FORD ;;; F**k Over Repeat Daily... More
Awful customer service!! The car we got they couldn’t even detail the car we were purchasing from them, they also took a month to pay off my trade in and then when I called to understand why they never c even detail the car we were purchasing from them, they also took a month to pay off my trade in and then when I called to understand why they never called me back until me calling and talking to Jim Morgan 3x time for him to lie to me and come up with a story that my bank statements don’t match. We were also owed replacement parts on the car and we can’t even get those! They messed up the financing on the new car. This dealership is a mess please find somewhere better to shop. More
Cameron, wow where do I start!! You have been in touch with us for months, after finally deciding on the 2020 Raptor you went to work to find exactly what we were looking for! It was 800 miles away but t with us for months, after finally deciding on the 2020 Raptor you went to work to find exactly what we were looking for! It was 800 miles away but that didn’t stop you. Within a day you had Eli’s dream truck here! What a great surprise and celebration you planned for him. We will always have the great memories! Thank you so much for being so attentive to what we wanted exactly. Thank you for being kind and amazing to all of my family! You are our guy from now on. Thank you so much Cam! More
Cam assisted us with the purchase of a Ford Expedition. He was extremely professional and courteous throughout the process and gave us a great deal! I highly recommend him and Miracle Ford! He was extremely professional and courteous throughout the process and gave us a great deal! I highly recommend him and Miracle Ford! More
The dealership is very clean and inviting. All of the personnel are very friendly and eager to help. However, the service department could use a little work: They replaced a part in my vehicle (evap emis personnel are very friendly and eager to help. However, the service department could use a little work: They replaced a part in my vehicle (evap emissions purge valve) prior to my purchasing it, after which, my check engine light came on. As it turned out, they had indeed replaced the part, but never plugged it in, a rookie mistake. Otherwise, a great place to buy a car! More
Miracle Ford is a great place to buy your next vehicle! Their service & desire to have a happy customer cannot be beat! Cameron Hall is a sales man who makes his customers feel very comfortable during the Their service & desire to have a happy customer cannot be beat! Cameron Hall is a sales man who makes his customers feel very comfortable during the entire process—from the search for the perfect vehicle all the way to the purchase process. He provides a calm, no pressure environment with his number one goal being a satisfied, happy customer! If you need a new or used vehicle, go see Cameron Hall at Miracle Ford in Gallatin. More
Service was amazing I got there early needing a tire fixed they got me in and out so I could get back to work. Awesome and friendly service!! fixed they got me in and out so I could get back to work. Awesome and friendly service!! More
Great salesman and friend! Really easy to work with and overall had a great experience with Cam! He got me an awesome deal on my 2020 F-150! I would definitely recommend any of my friends or family members overall had a great experience with Cam! He got me an awesome deal on my 2020 F-150! I would definitely recommend any of my friends or family members to purchase their next vehicle from him! More
I am very unhappy with my experience at Miracle Ford and am now stuck making payments on a vehicle that I hate driving. I took my Hummer into Miracle Ford and traded it in to buy either a Buick or a Ford am now stuck making payments on a vehicle that I hate driving. I took my Hummer into Miracle Ford and traded it in to buy either a Buick or a Ford. Well as it turns out I picked the wrong vehicle. I had negative equity on the Hummer but have excellent credit so was given $10k for the Hummer and fully financed. They resold my Hummer almost immediately for $20k. Seeing as how much money they made off of my car you would think they would work with me a little bit. I explained how I disliked the Ford and would like to exchange it for the Buick (prices exactly the same mind you). I was told no because I had negative equity. That never stopped them from selling me a car and being fully financed in the first place. So now I am stuck making payments for years on a car I hate. This was supposed to be a joyous occasion and turned out to be a nightmare. This just goes to show you that dealers like Miracle Ford are a thing of the past; a relic of a time gone by. I should have went with Carvana or Vroom or another online dealer who lets you exchange cars UP TO THREE TIMES. Do yourself a favor and shop for a car online. The worst part is this car I don’t like that they wont exchange has corrosion all over the engine from the previous owner exposing it to saltwater. More