Miracle Ford
Gallatin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Chris Fitts Chris was very helpful and professional. The entire process was fast and painless. Jim was also very helpful and friendly. Enjoyed working with both Chris was very helpful and professional. The entire process was fast and painless. Jim was also very helpful and friendly. Enjoyed working with both of them. More
Great Sales Team Chris is awesome worked hard to get me what I wanted. I would recommend anyone wanting to buy a car go get it from Chris... Chris is awesome worked hard to get me what I wanted. I would recommend anyone wanting to buy a car go get it from Chris... More
Best car buying experience ever! I had inquired about a car online and was contacted via email the next day. It was over a week before I contacted the salesman, Gator Smith, back a I had inquired about a car online and was contacted via email the next day. It was over a week before I contacted the salesman, Gator Smith, back and I was not hounded by him during that time. I sent him some questions about the car, after hours, and we corresponded up till midnight and resumed first thing in the morning even though it was his day off. There were no high pressure sales tactics, we negotiated and agreed on a price via email. (Since it was new and I had test drove one elsewhere, I didn’t feel the need to test drive it before agreeing to the price.). I completed the credit application online and once it was approved I had someone drive me up to complete the paperwork and pick up the car. Since my salesperson was not available that evening, he had another salesman, Juan Aguilar, meet with me to finish the sale and go over the car. The finance person, Jim Morgan, did not try and pressure me into extras. They had all pulled together to accommodate my schedule. I can’t express enough how helpful and friendly their whole sales department was from start to finish. The process had been completed in less than 24 hours with me only having been there in person less than two hours. I would highly recommend them to anyone! More
Easiest deal ever I talked to gator in the phone for 10 ministers or so about a new work van. Within minutes he had called me back and told me he had a van in my price I talked to gator in the phone for 10 ministers or so about a new work van. Within minutes he had called me back and told me he had a van in my price and would be ready for me to come get it. After just having surgery gator offered to just deliver the van right to my back door and all I had to do was sign papers!!!! Awesome job More
Ford Escape Transmission repair I bought my vehicle at a different dealership. Since I bought it, the vehicle had significant transmission problems that the dealership refused to ack I bought my vehicle at a different dealership. Since I bought it, the vehicle had significant transmission problems that the dealership refused to acknowledge. Upon bringing my vehicle to Miracle Ford, they immediately knew the problem and did everything they could to make it right. I will be returning for all of my service needs. More
Low pressure and direct answers. I came in mostly to look around and survey the prices on new trucks. There are about ten dealerships near Hendersonville, so I thought I would just ge I came in mostly to look around and survey the prices on new trucks. There are about ten dealerships near Hendersonville, so I thought I would just get some prices and survey the inventory. I knew what I wanted and what I wanted to pay, and these folks made it happen. Although I didn’t expect to buy anything when I went to the lot, I couldn’t be more pleased with the results. More
Customer satisfaction Could not have asked for a better car buying experience. Gator Smith was patient and accommodating even before I made a trip to the dealership. Local Could not have asked for a better car buying experience. Gator Smith was patient and accommodating even before I made a trip to the dealership. Local hometown feel with superior vehicle options and staff! More
Great Customer Service The employees at Miracle Ford made purchasing a vehicle easy without the sales pitches and playbooks you see at other dealerships. They were friendly, The employees at Miracle Ford made purchasing a vehicle easy without the sales pitches and playbooks you see at other dealerships. They were friendly, upfront and honest about what they could do to match the price I was looking for that I didn't get at other dealerships I visited. Ken Johnson was great to work with and I appreciate everyone else that helped me at the dealership while I was there. More
Great Customer Service!! The salesman we dealt with was very nice, and made us feel very comfortable,made purchasing our new vehicle very easy. He explained everything to us a The salesman we dealt with was very nice, and made us feel very comfortable,made purchasing our new vehicle very easy. He explained everything to us and made sure it was clear and that we understood. Appreciate everything that Miracle Ford done for us. More
Good experience The person we dealt with was very knowledgeable and did not pressure you. We have dealt with Miracle Ford in the service of our vehicles and we have The person we dealt with was very knowledgeable and did not pressure you. We have dealt with Miracle Ford in the service of our vehicles and we have always have had friendly service and a good experience. Gator went on the test drive with and was very knowledgeable and able to answer any questions we had. More