Mirak Chevrolet Hyundai
Arlington, MA
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I have had very bad expiriances in the past with taking my car to a dealer for service...Craig helped me overcome those bad expiriances with better new ones...the level of customer service and customer val my car to a dealer for service...Craig helped me overcome those bad expiriances with better new ones...the level of customer service and customer value is one that i have never had...Craig made me feel welcomed and i felt totally safe leaving my car there...i drive a 2002 corvette and i dont like leaving it just anywhere Craig took the time to explain to me the way they will care for the car and make sure all issues are addressed without any additional problems and much to my suprise thats exactly what i got...its good to finally be able to go into a dealer and get exactly what you were promised. More
I was involved in a Hit and Run in Arlington MA, My beautiful car was ruined.. I knew I only wanted to work with a Hyundai Dealer and Mirak was there. After having it towed in the night of the accident beautiful car was ruined.. I knew I only wanted to work with a Hyundai Dealer and Mirak was there. After having it towed in the night of the accident, I called the next day and they were already on it. I was amazed. The office staff and the techs working on the car were extremely sympathetic, concerned and very professional. They kept me informed of the status and progress. They helped me with my insurance company and got me my car back in what I thought was a short period of time. And the car was "like new". Very impressive. It runs great, looks great and would I recommend these professionals to anyone looking for body repairs. Thanks to all involved. Jeff More
Not really thinking of buying, I happened into the dealership after unsuccessfully looking for a car wash for my old car. I've got a credit history that would make some men actually sob. Long story sh dealership after unsuccessfully looking for a car wash for my old car. I've got a credit history that would make some men actually sob. Long story short, form the first guy to the last, the guys at Mirak were pleasant and helpful. Ken Wright (sales) and Tim Moore (business manager) managed to facilitate purchase of a new Elantra without that salesman-y energy we're all use to experiencing at dealerships. They both seemed like truly good guys, and they were extremely knowledgable. I'd recommend (and have already) Mirak Hyundai to anyone. More
Made an offer on a Santa Fe (Email), told the price was reasonable. She told me my payment options were off because I could only finance 5k and I was putting too much down. However, I later found out that reasonable. She told me my payment options were off because I could only finance 5k and I was putting too much down. However, I later found out that the vehicle in question was being auctioned off anyways. No fault of hers, but I was disappointed the vehicle in question was listed on the site as being available. More
Working with Jonathan Buck to purchase our new Sonata, and an Elantra for a family member, was an absolute pleasure. Not pushy. Very flexible. He didn't even complain when he had the Elantra shipped fr and an Elantra for a family member, was an absolute pleasure. Not pushy. Very flexible. He didn't even complain when he had the Elantra shipped from Maine, and then the family member, who had chosen the color previously, said she didn't like it. This is a terrific dealership, and Jonathan is a first rate professional. Highest recommendation. More
Ken was great and made buying a new car a very pleasant experience. He was knowledgeable, answered all of my questions and I never felt pressured in any way. I would highly recommend him if you are lookin experience. He was knowledgeable, answered all of my questions and I never felt pressured in any way. I would highly recommend him if you are looking for a new Hyundai. The other staff I have dealt with at the dealership have been equally professional. More
I purchased my previous car from Ken and loved it. When the possibility arose again for an SUV, I considered another dealership for only an hour. I did not like how non professional they seemed to be and I the possibility arose again for an SUV, I considered another dealership for only an hour. I did not like how non professional they seemed to be and I remembered clearly what I had liked so very much about Ken. HE was honest yet clear about options and I returned to the dealership the next day to purchase my car. Everyone was kind and friendly and courtious which is a big deal to me. Thank you for making my experience a good one...I do not wish to go anywhere else and you are so close to my house...that makes everything better... More
Jonathan is a knowledgeable, personable and reasonable salesperson. He clearly cares about his customers experience both during and after the sale. I never felt pressured and always felt like my needs salesperson. He clearly cares about his customers experience both during and after the sale. I never felt pressured and always felt like my needs were important during the purchase process. I will definitely be returning to both the dealership and Jonathan when I am in the market for my next vehicle, and will refer my friends and family to him as well. More
Bruce was outstanding, he really went the extra mile, dealng with insurance for one of the cars, help with rides for the other. My sister has a handicap van, We have had countless problems with the light dealng with insurance for one of the cars, help with rides for the other. My sister has a handicap van, We have had countless problems with the lighting, ramp light, etc. He figured out the problem, redid the lighting site, GREAT results!! Thank you More
All personnel in both the body shop and in the service department were friendly, courteous, and professional. Both the service/body pricing estimate and body work repair time were accurate; no unexpected department were friendly, courteous, and professional. Both the service/body pricing estimate and body work repair time were accurate; no unexpected surprises. It was a pleasure to deal with this organization. More