Mirak Chevrolet Hyundai

I have been going to the Mirak Hyundai service department for over seven years now and have never had a bad experience. Paul is one of the best service consultants and is very willing to help through any si for over seven years now and have never had a bad experience. Paul is one of the best service consultants and is very willing to help through any situation On 4/26/10 when I went in for a tire service Craig, the service manager really showed that loyalty does pay off. Thank you again Mirak Hyundai!! More

We came on a Sunday after being told on Friday that they had the 2010 Tucson GLS AWD in Black. David apologized and told us that the car was sold the day before (Saturday). Once again he apologized but ex had the 2010 Tucson GLS AWD in Black. David apologized and told us that the car was sold the day before (Saturday). Once again he apologized but explained that someone walked in on Saturday and bought it. He showed us the car so we could at least check out the model in the color. He answered all of our questions and convinced us to trust him that he can locate the exact car we want in 2 days and he told us exactly what it will cost. Although we were mentally convinced on the car, he went through all the features of the redesigned 2010. He also explained how he would search and locate this car. After visiting another dealer without inventory and communicating with the other local dealers we realized that this vehicle has not been released in sufficient quantities to meet demand. We really felt strongly that David was going to get it done so we gave him the chance. Do I need to finish this story? Of course. Yes, he updated us that he found it in-transit to another location and it was coming our way. Everything was as "advertised". Model, Color, Options and price all as exactly requested. Everything done as promised. This was an excellent experience for us. David is a real pro. More

On Mon Apr 19/10,My wife and I were travelling back from On Mon Apr 19/10,My wife and I were travelling back from Boston to Halifax and we had car trouble. We were delivered to this Dealer via AAA and then On Mon Apr 19/10,My wife and I were travelling back from Boston to Halifax and we had car trouble. We were delivered to this Dealer via AAA and then the "magic" happened. Craig Tedeschi and his TEAM were magnificent,professional compassionate and caring for our safe return back to Canada.We were made to believe we were the only customers in the place,and that we were priority one. I will forward anyone I know to this estab.as they are very service driven. Well done and most appreciated. Two desperate travellers from Halifax were very fortunate to have this business avaiable to them when they needed it most. Sincerely..Doug and Irma Ross More

I had brought my wife's newer model Chevy Malibu in to the dealership where we had originaly purchased it, in need of two front tires and because of a knocking noise the steering wheel was making . After the dealership where we had originaly purchased it, in need of two front tires and because of a knocking noise the steering wheel was making . After making an appointment to come in and then given the run around about how these things "happen", the mechanic returned no more than a few minutes later with an outragious estimate in hand claiming that I would not find a better price for the work needed. I just couldnt see spending that kind of money on a "new" car that had been serviced regularly and had fairly low milage. A friend highly recomended Mirak Chevrolet-Hyundai in Arlington and what an experience! They were able to accomodate my busy schuedule and saw me the very next day. I worked mainly with Phil Zullo who could have not been any more thorough and professional (as it turned out some of the work was still covered under warrenty!) The estimate I was given was more than reasonable and Phil made it a point to have it done quickly and done right! I felt like I was their number 1 priority and that my business was important to them, which in my experience, is not always the case with larger dealerships. To say I am impressed is an understatement! I will bring all my future service needs to Mirak and will pass along this experience to my friends and family. Thank you Mirak! -J.W. More

Craig and his service team worked very hard to complete our repair needs. Most specifically Craig worked with the GM area manger to cover replacement costs on a faulty rear bumper. This is our second Sub our repair needs. Most specifically Craig worked with the GM area manger to cover replacement costs on a faulty rear bumper. This is our second Suburban from Chevrolet and over the years we have always taken our suburban’s to Mirak Chevrolet for service. I might add that it is very important to fully articulate your expectations for service to guarantee an outcome that will meet your expectations. Keep up the good work. More

This dealership, and Jonathan specifically, was really helpful when I was shopping for a vehicle in the Crossover SUV segment. They checked in regularly and provided me with a comfortable environment and helpful when I was shopping for a vehicle in the Crossover SUV segment. They checked in regularly and provided me with a comfortable environment and all of the information I needed to make an informed decision. The showroom and location is of a very high quality, and I would reccomend this dealership to anyone shopping for a car, not just a Hyundai! More

I give this dealership an A+ for service and personality! They go above and beyond for their customers, I will recommend Myrack to all my friends. Phil and the manager are top notch! I will come back to M They go above and beyond for their customers, I will recommend Myrack to all my friends. Phil and the manager are top notch! I will come back to Myrack Chevrolet/Hyundai for all of my service needs, oil changes, etc. More

If you are thinking about buying a Hyundai, or just want to check them out, this is the place to go. We were actually considering another manufacturer, but decided just to see what Hyundai had to offer. Ke to check them out, this is the place to go. We were actually considering another manufacturer, but decided just to see what Hyundai had to offer. Ken started at the beginning with letting us test ride various models and was extremely patient in doing so. He is laid back, friendly and very knowledgeable, great qualities in a salesperson. He has a great future ahead of him! We did not feel pressured and made our decision based on research and test rides and bought a beautiful Elantra Touring. Tim Moore in finance was equally down to earth. When we had an issue that needed to be addressed, he was very helpful and said "We want you to be happy." I think that this is the way Mirak operates and is the reason why we will have our service taken care of by them as well. More

A dealer can have the best product in the world, but if they do not service, what they sell, they have nothing. The folks at Mirak Chevrolet are First Class! They treat their customers like family, and the they do not service, what they sell, they have nothing. The folks at Mirak Chevrolet are First Class! They treat their customers like family, and they do what they say they will do. Thet are proactive regarding your needs, not simply reactive to a concern. They keep you informed as to the progress of any issue, and resolve customers concerns in an outstanding manner. I have purchased multiple vehicles from Mirak Chevrolet, they are not some nameless entity that shouts at you on TV, they are folks that you will send your friends and family to, for sales and service. More

I was looking to buy a new car and on a recommendation of a friend, I decided to visit Mirak Hyundai. Upon arrival I was met by Ken Wright and glad I did. Ken was great from the start. He was friendly, info a friend, I decided to visit Mirak Hyundai. Upon arrival I was met by Ken Wright and glad I did. Ken was great from the start. He was friendly, informed and most of all , kept my needs and wants in mind. He did not pressure me in any way. Quite the opposite. He took his time to explain the differences in the models I was interested in and answered all my questions. After some added research and contacting other dealers, I ended up where I knew I would...back to Ken and Mirak. He was as patient as he was helpful, professional and sincere. To be honest, I am sure I drove him crazy but he never let on and continued to show patience and courtesy. I finally settled on my 2009 Elantra GLS. I also met with Business Manager Tim Moore. Once again, I was met by a professional, friendly and helpful person. Tim helped me with my financing, explaining all options and never pressured me into purchasing anything I did not need. When I picked up my car, Ken helped me through all the dreaded registration paperwork and also introduced me to Paul DiFeo in the Service department. Paul was as friendly and professional and made me feel at ease and valued as a customer. I highly recommend Mirak Hyundai and will continue to do business with them to have my new Elantra maintained and serviced. More