Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mission Viejo Kia
Mission Viejo, CA
3,057 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,057 reviews
September 10, 2021
Yesterday my 16 year old son got his first ever flat tire driving my Acura. I told him “Call Saul” - he’ll take care of everything. My son called Saul, and he was immediately reassured and taken care o driving my Acura. I told him “Call Saul” - he’ll take care of everything. My son called Saul, and he was immediately reassured and taken care of, on the fly. Saul took care of the warranty paperwork, handled everything and called me personally to let me know all the “mom” details to reassure my heart. Best service EVER! More
by Suzanne.Kowarsch
Employees Worked With
September 09, 2021
I JUST COMPLETED MY 3RD TRANSACTION WITH MICHAEL . ITS A PLEASURE WORKING WITH HIGH INTEGRITY PROFSSIONALS LIKE MICHAEL !! (THAT IS ONE OF THE MAIN REASONS I KEEP COMING BACK, HE MAKES THE SALE QUICK, EASY PLEASURE WORKING WITH HIGH INTEGRITY PROFSSIONALS LIKE MICHAEL !! (THAT IS ONE OF THE MAIN REASONS I KEEP COMING BACK, HE MAKES THE SALE QUICK, EASY, FAIR AND EFFICIENT) THUMBS UP TO ACURA, GOOD CHOICE IN HIRING MICHAEL STEPP. More
by Niguelhomecenter
Employees Worked With
Michael Stepp
September 09, 2021
Delia was awesome, she listened to my concerns with the vehicle and ensured that it will be taken care of. she walked me through the service that was perform. Delia did a fantastic job. vehicle and ensured that it will be taken care of. she walked me through the service that was perform. Delia did a fantastic job. More
by Ar2099
Employees Worked With
Delia Valenzuela
September 09, 2021
Great dealership!! Most of the deal was put together through email and SMS and finished trading in of vehicle was done at the dealership. Marty in sales and Dustin in finance were great and I would reco through email and SMS and finished trading in of vehicle was done at the dealership. Marty in sales and Dustin in finance were great and I would recommend them! More
by Anonymous
September 09, 2021
Easy to make a same day appointment. Quick response by Jeff upon arrival. Very courteous and knowledgeable! Will definitely recommend this dealership for sales and service. A+ for Jeff Jeff upon arrival. Very courteous and knowledgeable! Will definitely recommend this dealership for sales and service. A+ for Jeff More
by Stephstout5
Employees Worked With
September 08, 2021
Jeff and his manager were incredible in helping me fix my car quickly and painlessly! I’ve been going there for almost two decades and they have never failed to meet my expectations. car quickly and painlessly! I’ve been going there for almost two decades and they have never failed to meet my expectations. More
by Ktut33
September 08, 2021
Jeff is very professional and attentive and Acura did a great job! I loved the new device video going over my car and explaining everything! great job! I loved the new device video going over my car and explaining everything! More
by Julie
Employees Worked With
September 08, 2021
I purchased a 2021 Acura RDX from Marty Patterson. The main reason I worked with Marty is because he is named after my favorite movie character Marty McFly…just kidding. Marty is absolutely top shelf. Gre main reason I worked with Marty is because he is named after my favorite movie character Marty McFly…just kidding. Marty is absolutely top shelf. Great salesperson willing to help anyway that he can. I will do business with Marty again real soon. More
by bikar25
September 08, 2021
Mike is really great to work with. My wife and I showed up a little later in the day to the dealership to take a look at a specific car. Mike was attentive, understood what was important to us, and took th up a little later in the day to the dealership to take a look at a specific car. Mike was attentive, understood what was important to us, and took the time to properly demonstrate a feature rich vehicle. The dealership itself was tidy and clean. The dealership was very direct about pricing and informed us of available incentives and rates. Mike was awesome with follow ups and I hope we're able to see him again in a few years. Thanks Mike and team! More
by tpeelen
Employees Worked With
Mike Spigarelli
September 08, 2021
The staff are terrific, patient and helpful! I always have lots of questions and they are never too busy to ensure I have the info I need. have lots of questions and they are never too busy to ensure I have the info I need. More
by Patty Mouton
