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Mission Viejo Kia
Mission Viejo, CA
3,058 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,058 reviews
August 20, 2021
Saul provided Excellent Service. He was quick and efficient. Took very good care of my daughters car. The service department is the reason we purchase Acura’s. Miguel Anaya is the best too! efficient. Took very good care of my daughters car. The service department is the reason we purchase Acura’s. Miguel Anaya is the best too! More
by mjsmbs
August 20, 2021
Delia - Very professional and knowledgeable. Keep me informed throughout the service process. Explained the process clearly to me. Thank you for the video. First time I’ve seen used. Your customers wil informed throughout the service process. Explained the process clearly to me. Thank you for the video. First time I’ve seen used. Your customers will like that update.. Thank you! More
by Pvucurevic
Employees Worked With
Delia Valenzuela
August 20, 2021
Saul was 100% responsive and effective. The problem was solved, and with perfect customer service. I will continue to buy Acura, and use this dealership. solved, and with perfect customer service. I will continue to buy Acura, and use this dealership. More
by summersryans
Employees Worked With
August 20, 2021
It’s a bit far for me but worth the drive. I feel confident my car is in good hands and I am treated very well throughout the process. I appreciate the time and attention Saul gave to me, and especia confident my car is in good hands and I am treated very well throughout the process. I appreciate the time and attention Saul gave to me, and especially for providing a nice loaner when my car needed to stay longer than expected. There is always water and coffee and a nice place to wait. The best part is the video they provide that shows everything during the multi point inspection. No need to wonder if the work is really needed! I highly recommend MV Acura to service your car. More
by B K
Employees Worked With
August 20, 2021
I love the customer service, always honest and friendly. I give a 10 to everyone and it’s good to see that they have top- notch staff. I give a 10 to everyone and it’s good to see that they have top- notch staff. More
by fabep_2friend
Employees Worked With
August 20, 2021
Jeff was the most thorough and professional service consultant that I have ever had. He went out of his way to make sure I was completely satisfied with my service. I did not expect to have my car wash consultant that I have ever had. He went out of his way to make sure I was completely satisfied with my service. I did not expect to have my car washed but he made sure it was cleaned anyway. More
by JPLANCHON2
Employees Worked With
August 19, 2021
Very pleasant experience, EVERYONE treated customers as if we were guests in their home! Car was completed by the designated time. Parts are not replaced before necessary. if we were guests in their home! Car was completed by the designated time. Parts are not replaced before necessary. More
by Alan
Employees Worked With
August 19, 2021
Very prompt responses to all my requests. Pleasant people all around. Negotiations were straight forward and without pressure to buy. Fair pricing on trade in. all around. Negotiations were straight forward and without pressure to buy. Fair pricing on trade in. More
by Mdane1@cox.net
Employees Worked With
Mike Spigarelli, Farzin Kavosi
August 19, 2021
The team at Acura Mission Viejo are the best . They fixed my 2017 RDX real fast and had my car all cleaned and washed when I picked it up . Simply the best my 2017 RDX real fast and had my car all cleaned and washed when I picked it up . Simply the best More
by ddfmendoza
August 18, 2021
Came in to fix a noise that was created after I did a recall issue on a minor repair. It was driving us crazy. After spending a bunch of money trying to find the problem, I was getting very frustrated ( recall issue on a minor repair. It was driving us crazy. After spending a bunch of money trying to find the problem, I was getting very frustrated ( to the point I bought another car). The mechanic recommended I spend $2000+ to replace motor mounts. I decided that was too much considering I just spend a ton previously trying to fix the noise that didnt work. Jeff the advisor also advised me not to do the fix that the tech wanted to do. Because the noise was really bothering me, I decided to try to fix it one last time. A new tech was finally able to locate the issue. It was as simple as tightening some bolts that the first tech team missed. Happy they didn't charge me for the issue and even more happy that I didnt do the repair that the first tech recommended. No charge for the repair. I think it was the right thing to do and Jeff did it without my asking. More
by ERic
Employees Worked With
