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Mission Viejo Kia
Mission Viejo, CA
3,058 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,058 reviews
July 30, 2021
The professionalism and customer focus displayed by this dealership and it’s employees is exemplary. I know when I arrive with my vehicle it will be meticulously inspected and maintained dealership and it’s employees is exemplary. I know when I arrive with my vehicle it will be meticulously inspected and maintained More
by Tom
Employees Worked With
Delia Valenzuela
July 30, 2021
Friendly and helpful customer service quality repair work done. I was able to get my car in for service very quickly when I called. I appreciate the use of a loaner car while service is being done. done. I was able to get my car in for service very quickly when I called. I appreciate the use of a loaner car while service is being done. More
by jeffpope
Employees Worked With
Delia Valenzuela
July 30, 2021
Not sure what to say. Car has 22,000 miles and air compressor to tune of about $1,200 needs replaced. This should not happen. On top of that, no parts for a week. compressor to tune of about $1,200 needs replaced. This should not happen. On top of that, no parts for a week. More
by randssmith
Employees Worked With
Delia Valenzuela
July 29, 2021
Scheduling was easy to do online. Service was quick and reasonable. Employees were friendly and helpful. Def would recommend this Acura dealership / service to anyone. reasonable. Employees were friendly and helpful. Def would recommend this Acura dealership / service to anyone. More
by ghowildseven
Employees Worked With
Delia Valenzuela
July 29, 2021
Delia is a pro, I continue to bring my car here because of her. She is knowledgeable, approachable, and professional. The service here is thorough and well-done. Thank you! of her. She is knowledgeable, approachable, and professional. The service here is thorough and well-done. Thank you! More
by TH
Employees Worked With
Miguel - also awesome (5/5), Delia Valenzuela
July 29, 2021
They were prompt when I arrived and I was told how long it would take and the video was great which I didn’t expect and my car was done before the promised time good experience it would take and the video was great which I didn’t expect and my car was done before the promised time good experience More
by Dgillette1953
July 29, 2021
The service advisor was helpful, professional, and there is nothing more she could have done to make the experience better. She even provided Lyft transportation both ways and kept me advised on the status is nothing more she could have done to make the experience better. She even provided Lyft transportation both ways and kept me advised on the status of the work being done. More
by srosenzweig
Employees Worked With
Delia Valenzuela
July 28, 2021
Excellent service! The appointment was easy to make, communication before, during, and after was thorough, and the service video— where the technician does a video walk-through—was unique and appreciate communication before, during, and after was thorough, and the service video— where the technician does a video walk-through—was unique and appreciated. More
by SPQR Professor
July 28, 2021
The service department was friendly and very efficient and quick with servicing my car! With it being my first service, Delia answered all my questions and went over the report in detail with me, which wa and quick with servicing my car! With it being my first service, Delia answered all my questions and went over the report in detail with me, which was much appreciated! More
by Patrick McKenna
July 28, 2021
One of the reasons I bought my cars from Mission Viejo Acura was because this dealership consistently provides courteous, professional service. My service appointment was handled superbly by Delia and the Acura was because this dealership consistently provides courteous, professional service. My service appointment was handled superbly by Delia and the work was done quickly and on time. I would highly recommend Acura vehicles and this dealership. Six stars! More
by James Crumpton
