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Mission Viejo Kia
Mission Viejo, CA
3,057 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,057 reviews
April 03, 2021
Great service experience with Jeff. Service completed within the time promised. Jeff gave me updates on the progress. Video of the service of my car was a great summary of what was performed. within the time promised. Jeff gave me updates on the progress. Video of the service of my car was a great summary of what was performed. More
by Randy.LeVan
Employees Worked With
April 03, 2021
Jeff Sanchez is a pro who I trust with my Acura. He kept in contact with me throughout the repairs and his tech made a video that shows my car's condition and service recommendations. Great experience. in contact with me throughout the repairs and his tech made a video that shows my car's condition and service recommendations. Great experience. More
by Johnfblattner
Employees Worked With
April 03, 2021
Quality work and very good customer service. Timely and prompt. Dealership is easy to deal with and a nice place to wait for my car to be serviced. prompt. Dealership is easy to deal with and a nice place to wait for my car to be serviced. More
by heatherlee1
Employees Worked With
John Wong
April 03, 2021
Great communication and service. Ordered a 2022 MDX, delivered in about 5 weeks time, right in time based on their estimated. Paperwork was straightforward - no tricks and no pressure. In and out in 4 h delivered in about 5 weeks time, right in time based on their estimated. Paperwork was straightforward - no tricks and no pressure. In and out in 4 hours. More
by DMT
April 02, 2021
I had an excellent experience during a recent service of my MDX. This was due to the attention to detail of my Service Advisor Saul Roman. He kept me informed thorough out the process and completed the serv my MDX. This was due to the attention to detail of my Service Advisor Saul Roman. He kept me informed thorough out the process and completed the service in a professional manor. More
by Greg
Employees Worked With
April 02, 2021
Handled my maintenance A7 defined work in a very professional manner! Great dealership for Acura vehicles! One of a few Orange County CarPro designated dealerships! professional manner! Great dealership for Acura vehicles! One of a few Orange County CarPro designated dealerships! More
by George
Employees Worked With
April 01, 2021
Thank you Joey, Brian, Saul and the entire service department for the great customer service! I will definitely continue to purchase and service vehicles with Mission Viejo Acura. department for the great customer service! I will definitely continue to purchase and service vehicles with Mission Viejo Acura. More
by Jovan
March 31, 2021
Stopped in to have center console latch repaired. Was met by Jeff who took me to the parts dept., Bought the part, had it installed in 30 seconds, Then has the car washed and I was done. Phenomenal service. by Jeff who took me to the parts dept., Bought the part, had it installed in 30 seconds, Then has the car washed and I was done. Phenomenal service. Jeff was so helpful right from the start. More
by Longo
Employees Worked With
March 30, 2021
Thank you very much for taking care of me today. The service was extremely quick. Staff staff was extremely polite. I was given video of my car and the service needed. My work was done in a timely manne service was extremely quick. Staff staff was extremely polite. I was given video of my car and the service needed. My work was done in a timely manner as I waited in your lounge. Thank you for the coffee! Everybody was extremely nice! Thank you! More
by Karen
Employees Worked With
March 30, 2021
I have been an Acura Mission Viejo customer since 2010 and have been so pleased with their exceptional service. Saul and the entire team are excellent examples of great customer service. They are friendly and have been so pleased with their exceptional service. Saul and the entire team are excellent examples of great customer service. They are friendly, do a great job with my car, and treat with me with great respect. It is always a pleasure to have my car serviced at Acura in Mission Viejo. More
by JOEGUAJARDO
Employees Worked With
