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Mission Viejo Kia
Mission Viejo, CA
3,057 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,057 reviews
February 17, 2021
Very knowledgeable and helpful service writer. Saul even ordered an accessory for me so that I could stay outside. Timely communications about my car and great follow up afterwards to make sure everything w ordered an accessory for me so that I could stay outside. Timely communications about my car and great follow up afterwards to make sure everything was ok. More
by john4flyer
Employees Worked With
February 17, 2021
Wow! I’m so happy we came here! Sam, our salesperson, helped us get into this awesome mustang along with such a fantastic deal. Safue in billing really knows what he’s doing. We were able to get a bumper helped us get into this awesome mustang along with such a fantastic deal. Safue in billing really knows what he’s doing. We were able to get a bumper to bumper warranty on this barely used mustang and we couldn’t be happier. Thank you for everything! More
by lauriizle
February 14, 2021
Smooth experience! Samantha is an Awesome Sales Rep and delivered my car to me. I absolutely LOVE my car and would highly recommend this dealership and plan to buy another Acura from her in the future :)) delivered my car to me. I absolutely LOVE my car and would highly recommend this dealership and plan to buy another Acura from her in the future :)) More
by aprilhunter11
Employees Worked With
February 13, 2021
Saul is very professional and thorough. He noticed my car was still having and issue and make sure it was resolve before it got returned to me. I really appreciate he's attention to detail. Thank you. was still having and issue and make sure it was resolve before it got returned to me. I really appreciate he's attention to detail. Thank you. More
by LSTAMAYO
Employees Worked With
February 13, 2021
Saul was very responsive and communicative. The use of video updates was unique and helpful. I have nothing to complain about - he did what he said he would do when he said he would do it. video updates was unique and helpful. I have nothing to complain about - he did what he said he would do when he said he would do it. More
by Big DH
Employees Worked With
February 10, 2021
Our family has entrusted servicing 4 RDXs to the Dealership. Following Randy’s retirement Saul Roman has done an outstanding job meeting and exceeding our expectations. Dealership. Following Randy’s retirement Saul Roman has done an outstanding job meeting and exceeding our expectations. More
by swcnovi
Employees Worked With
February 10, 2021
Saul met me as soon as I arrived, and began writing up my service order. He was polite and professional. I waited in the waiting room. It took almost 2 hours for the oil change, but I understand they were service order. He was polite and professional. I waited in the waiting room. It took almost 2 hours for the oil change, but I understand they were very busy in service. No complaints!! More
by KATHY
Employees Worked With
February 10, 2021
Saul was super. He greeted me with a smile, and confidence the first minute. He was efficient and friendly. He explained what they were going to do and the time line. He arranged the loan car, and confidence the first minute. He was efficient and friendly. He explained what they were going to do and the time line. He arranged the loan car, and walked me through its mechanics. He was in communication with me the whole time they worked on my car. He introduced me to Samantha and she hhhelpanshelped answer all my questions. More
by Tdub4066
Employees Worked With
Other Employees :
Michael Stepp, Safue Alailima, Bryan Oh
February 06, 2021
I had a very good experience with Micheal. Extremely helpful and honest. Definitely going to recommend him if I know someone who is looking to buy a car. helpful and honest. Definitely going to recommend him if I know someone who is looking to buy a car. More
by Gabinos1970
Employees Worked With
Michael Stepp
February 04, 2021
Excellent customer service. Very polite and professional and he made the experience a pleasant one. I will be back for future service. Thank you very much. and he made the experience a pleasant one. I will be back for future service. Thank you very much. More
by BBKDM
Employees Worked With
