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Mission Viejo Kia

Mission Viejo, CA

4.9
3,057 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence. At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation. What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget. John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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28802 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 3,057 reviews

January 29, 2021

Prompt and courteous service. Soul quickly identified the issue with our RDX and worked with our insurance to cover what turned out to be vandalism. More

by Paulh35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Mission Viejo Kia responded

Paulh35, Thank you for the opportunity to serve you. It was our pleasure!

January 29, 2021

Mike S was knowledgeable, kind and had lots of character. Easily the best car buying transaction I’ve ever had. If my next car is an Acura it will be from Mike Spigarelli from MV Acura. The gentlemen in fina More

by UserName13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safue Alailima, Mike Spigarelli, Bryan Oh
January 28, 2021

Awesome experience once again. This dealership has a mom and pop feel which i love. This is the first time working with Sam and me being a sales person I can tell she is A+. More

by stinger-kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Mission Viejo Kia responded

stinger-kevin, Thank you for the opportunity to serve you. It was our pleasure!

January 28, 2021

I bought my Acura here in 2008. I've brought it back for every servicing. The service department is very friendly. I'm convinced I'm getting top-notch service. More

by B NARVER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Jeff was great! Very friendly and informative. He even offered to wash my car after it rains. I appreciate the nice touch. The car was done in a timely matter. More

by Decemberone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Its always pleasant to come in for service, I always receive great service. Jeff Sanchez kept me informed every .30 minutes while I waited in the reception area. Today my car was a bit challenging but J More

by Jack Paula West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Anaya
Jan 27, 2021 -

Mission Viejo Kia responded

Jack Paula West, Thank you for the opportunity to serve you. It was our pleasure!

January 27, 2021

Outstanding professional service and attention by Jeff Sanchez. Provided excellent customer care in answering questions in detail and actively communicating status updates to ensure service is completed t More

by email_stephenlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

Saul was great! Great customer service! I was greeted as I drove up and they were ready for me! I didn’t have to wait. More

by Glen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mission Viejo Kia responded

Glen, Thank you for the opportunity to serve you. It was our pleasure!

January 26, 2021

Michael and friends were great. Very patient and instructive. It was a pleasure to do business with Mission Viejo Acura. Tony and Bryan Oh very helpful. More

by Tdub4066
Recommend Dealer
Yes
Employees Worked With
Michael Stepp, Safue Alailima, Bryan Oh
January 26, 2021

My Acura RDX needed the B12 service. Jeff was very friendly and courteous. I was sent a video of my car being serviced and notified in a timely manner when work was complete. More

by jerry.andes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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