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Mission Viejo Kia
Mission Viejo, CA
3,059 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,059 reviews
December 18, 2020
Prompt and professional service. I just hope the prices could be yet more compatible with other high-quality shops. Thank you and best wishes to you. could be yet more compatible with other high-quality shops. Thank you and best wishes to you. More
by Khasha
December 18, 2020
It was a pleasant experience working with Michael Stepp. He explained me all the options that I have and gave a very good service in terms of getting me the car that I wanted and a good deal. And even the a He explained me all the options that I have and gave a very good service in terms of getting me the car that I wanted and a good deal. And even the after sales service has been good. He has been very welcoming in any questions that I had. Really appreciate his help throughout the process More
by tushar4788
Employees Worked With
Michael Stepp
December 18, 2020
Appreciate the professional service! The coffee machine was a nice bonus! Also I was not expecting you to have new car washed but it was nice and clean when I picked it up. Thank you. was a nice bonus! Also I was not expecting you to have new car washed but it was nice and clean when I picked it up. Thank you. More
by SoCal MDX NSX
Employees Worked With
December 18, 2020
Thank you for finding and fixing my issue with my noise that was coming for my dash. I had gone to the weir canyon Acura dealership 4x and they not only told me they heard the noise, they could never find that was coming for my dash. I had gone to the weir canyon Acura dealership 4x and they not only told me they heard the noise, they could never find the issue. They recommended a fix that cost me more money and headache. After my experience with your dealership and service, I am finally happy with my new car. You will be our primary auto service for my car for any future fixes. thank you so much! More
by moon515
Employees Worked With
December 18, 2020
Samantha you are the best.she was very honest and Samantha you are the best. she was very honest and straight forward from the beginning which leads me to buy no stress purchase of my Acura MDX 2020. Samantha you are the best. she was very honest and straight forward from the beginning which leads me to buy no stress purchase of my Acura MDX 2020. More
by Phani
December 17, 2020
Easy to get in when I needed to get my service done. Easy check in when dropping off. Car was cleaned when I picked it up. check in when dropping off. Car was cleaned when I picked it up. More
by Jscheller3
Employees Worked With
December 17, 2020
I always have a great experience with Mission Viejo Acura. Saul was friendly and helpful and answered all of my questions and explained the repair work needed. Acura. Saul was friendly and helpful and answered all of my questions and explained the repair work needed. More
by Mjb2
Employees Worked With
December 17, 2020
Customer service is top notch! Saul was kind, polite and patient. Service was thorough and finished in a timely fashion. My car was returned spotless! patient. Service was thorough and finished in a timely fashion. My car was returned spotless! More
by D. Russo
Employees Worked With
December 14, 2020
Samantha was very helpful with our transaction. We bought a car for our son and she was friendly and knowledgeable. Thank you for all you help. A++ a car for our son and she was friendly and knowledgeable. Thank you for all you help. A++ More
by Kevin O
Employees Worked With
December 10, 2020
Jeff was excellent. He was very thorough about reviewing the health of my car currently and asked about the previous service history. We discussed the upcoming services I am likely to see with my next Maint the health of my car currently and asked about the previous service history. We discussed the upcoming services I am likely to see with my next Maintenance Minder as I am approaching 45k miles. All questions we answered and he seemed knowledgeable about the Acura products, which is surprisingly uncommon at car dealerships. The service took longer than the 40 minutes I was told it would take on the phone by Priscilla the day prior to my visit, but Jeff took the time to inspect my car thoroughly and I got a wash at the end of the service which was a nice touch. Despite MV Acura not being closest to me, I will keep returning for service here as you have always gone the extra mile to take care of me and my MDX despite you not being the dealer that sold me the car. Thanks. More
by jeffjeffwynkoop
Employees Worked With
