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Mission Viejo Kia
Mission Viejo, CA
3,059 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,059 reviews
October 28, 2020
Sal the head mechanic did a wonderful job figuring out the issue with my Acura that another dealership couldn't figure out. My car runs smooth. I came back for my regular maintenance and enjoyed the video the issue with my Acura that another dealership couldn't figure out. My car runs smooth. I came back for my regular maintenance and enjoyed the video they sent, so I could see my car for myself. Saul the service rep did a great job. Im happy I took my car here. More
by KP
October 28, 2020
Saul Roman and the service team did a great job. They got it done quickly for a reasonable price. Saul is very kind and respectful. I highly recommend MV Acura it done quickly for a reasonable price. Saul is very kind and respectful. I highly recommend MV Acura More
by David A
Employees Worked With
October 27, 2020
The service department was great. Loved the constant updates and providing video of the whole process. The whole process from start to finish was great. updates and providing video of the whole process. The whole process from start to finish was great. More
by Gmobley4
Employees Worked With
October 27, 2020
We had a great experience with Michael and the team at MV Acura. We completed the majority of our negotiating online, and we received thorough training on our new vehicle. Michael made sure we left there wit Acura. We completed the majority of our negotiating online, and we received thorough training on our new vehicle. Michael made sure we left there with our phones paired, Acura Link set up, and preferences set in our new car. We would recommend Acura MV without hesitation. More
by lisaandrobj
Employees Worked With
Tony Willow, Michael Stepp
October 26, 2020
Saul was very attentive and helpful. Made me feel right at home. Saul kept me informed the whole way through. I was offered coffee too which was extremely helpful :) at home. Saul kept me informed the whole way through. I was offered coffee too which was extremely helpful :) More
by KBean15
Employees Worked With
October 26, 2020
Saul was very professional he did not try to sell me anything in my opinion an honest person would be returning to Mission viejo Acura for my car need repairs anything in my opinion an honest person would be returning to Mission viejo Acura for my car need repairs More
by Grace
Employees Worked With
October 26, 2020
They have good intentions but you should check your car after service to confirm they did everything. I'm probably too picky but I usually find something they need to address. This time it was tire pressu after service to confirm they did everything. I'm probably too picky but I usually find something they need to address. This time it was tire pressure that I said to inflate to 35 lbs. When I picked up the car the front tires were 35 lbs but the back was 32 lbs. I turned around and went back to get it corrected. More
by EERDX
Employees Worked With
October 25, 2020
Saul is a great service professional. He is friendly, thorough, responsive and efficient. He has an amazing memory and a strong customer service demeanor. He also seems to be very trustworthy, which is k thorough, responsive and efficient. He has an amazing memory and a strong customer service demeanor. He also seems to be very trustworthy, which is key in selecting with whom I want to do business. More
by Matt
Employees Worked With
October 25, 2020
Samantha was amazing help. She made everything smooth sailing and super helpful. I appreciate all her help. She was so friendly and outgoing it felt more then a sales deal to her. Thanks Samantha! sailing and super helpful. I appreciate all her help. She was so friendly and outgoing it felt more then a sales deal to her. Thanks Samantha! More
by AlynnaVelasquez
Employees Worked With
October 24, 2020
Very happy with Michael Stepp and the deal that we got! Excellent customer service, no pressure at all. Very knowledgeable about the product and patient in answering all my questions, got the right car for Excellent customer service, no pressure at all. Very knowledgeable about the product and patient in answering all my questions, got the right car for myself! Would highly recommend him to anyone! More
by chix.deleon
