Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mission Viejo Kia
Mission Viejo, CA
3,064 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,064 reviews
October 08, 2020
Saul was fantastic. He was professional in his approach to customer service and provided a very comfortable atmosphere for me as a customer. It was a wonderful experience to customer service and provided a very comfortable atmosphere for me as a customer. It was a wonderful experience More
by Marcssleven
Employees Worked With
October 08, 2020
Prompt service. Car was completed in a timely manner. Good communication with my service representative and they handled my ride while I waited via Lyft to and from my residence. Good communication with my service representative and they handled my ride while I waited via Lyft to and from my residence. More
by hmphillips84
Employees Worked With
October 08, 2020
I am so happy with my service. Saul is excellent! He is I am so happy with my service. Saul is excellent! He is always on top of things. He makes sure I get in and out of the dealership quickly. Also if I I am so happy with my service. Saul is excellent! He is always on top of things. He makes sure I get in and out of the dealership quickly. Also if I need a loaner car I can usually get one if not always get one. The new service technology to see your mechanic, car and estimate is a dream More
by sandi
Employees Worked With
October 04, 2020
1st off, I would like to thank you for the worst experience I’ve ever had in my life searching for a car at Weir Canyon Acura. Due to their utmost unprofessionalism, lack of customer service, as wel experience I’ve ever had in my life searching for a car at Weir Canyon Acura. Due to their utmost unprofessionalism, lack of customer service, as well as rudeness, I walked out and ended up in Mission Viejo Acura and found my car with an amazing sales rep by the name of Samantha. She was very honest and straight forward with me from the beginning “No Games” as I experienced at Weir Acura. The deal went super smooth and successful. I highly recommend Samantha at Mission Viejo if you want a no stress deal. As for the other guys, they’re a bunch of clowns thinking they can outsmart the customers as well as insulting our intelligence. More
by unlce/paul.t
Employees Worked With
October 03, 2020
Everything was easy peasy! They had the color I wanted shipped in. Thanks so much to everyone. I'll continue to shop and get my repairs there. shipped in. Thanks so much to everyone. I'll continue to shop and get my repairs there. More
by dan.gabel
October 02, 2020
Michael was a huge help from my first contact via the internet through the entire purchase process. All my questions and concerns were answered. He is professional and personable. Highest recommendati internet through the entire purchase process. All my questions and concerns were answered. He is professional and personable. Highest recommendation! More
by Chuckrheam
Employees Worked With
Michael Stepp
October 01, 2020
We were very pleased with our choice to buy from Mission Viejo Acura. Samantha made it easy and spent a lot of time with us after the sale, helping us set up the car, pairing phones, etc. Everyone we talked Viejo Acura. Samantha made it easy and spent a lot of time with us after the sale, helping us set up the car, pairing phones, etc. Everyone we talked to made it a low key event. We never felt any pressure . If I were to buy another Acura, This where I would go. More
by wildlyplacid
September 29, 2020
The presale experience was very pleasant, non-pushy yet informative. Michael was very helpful, going way beyond his tasks, up and until the very end, as I was driving off the lot. Again, the sale pitch informative. Michael was very helpful, going way beyond his tasks, up and until the very end, as I was driving off the lot. Again, the sale pitch was there (as is expected), but it was very comfortable and non-pushy. I really appreciate that. His hospitality and the environment made for a wonderful sale experience. More
by nguyendaniel
Employees Worked With
Michael Stepp, Bryan Oh
September 29, 2020
We went to many dealers and didn’t have any luck. Not only did they have what we were looking for but they were so kind! It was wonderful to be treated in such an kind manner. After this experience I wil only did they have what we were looking for but they were so kind! It was wonderful to be treated in such an kind manner. After this experience I will send anyone looking for a car here and I, myself, will be back for my next purchase! More
by 97mblack
September 29, 2020
Samantha was very professional and knowledgeable about the Acura model choices that were available as Certified and previously owned. She explained the various options for the RDX I was interested in and the Acura model choices that were available as Certified and previously owned. She explained the various options for the RDX I was interested in and facilitated my purchase with efficiency and understanding. Thank you. From Meg Schaefer. More
by mgschaefer4
Employees Worked With
