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Mission Viejo Kia
Mission Viejo, CA
3,059 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,059 reviews
May 18, 2020
I found the dealership to be friendly and welcoming! Joey Sanzone was most helpful showing me the car, patiently answering all questions and expertly demonstrating the nuances of the cat His easy goin Joey Sanzone was most helpful showing me the car, patiently answering all questions and expertly demonstrating the nuances of the cat His easy going manner made the process a pleasure. I was completely satisfied and bought the car! More
by bacon12368
Employees Worked With
Brian in finance. 5 stars, Joey Sanzone, Alex Chung
May 15, 2020
First and foremost, shout out to their sales manager, Safue, and their sales consultant, Samantha! Talk about exceptional customer service. MV Acura was one of the many dealers I contacted while look Safue, and their sales consultant, Samantha! Talk about exceptional customer service. MV Acura was one of the many dealers I contacted while looking for my next vehicle and from the moment I inquired about a vehicle they had on their lot, I knew the service to their customers was a top priority. I was directly in communication with Safue via email and he was very responsive and communicative. I mentioned I was already approved for an auto-loan through my credit union bank and what my max budget was because the car I wanted from them was at my max budget before taxes and fees. He didn’t once try to sway me away by pushing me to apply with their financial partners like other dealers did. Not once did he try to up sell me with unnecessary add-ons, dealer added features, or protection plans. Safue was very transparent when I asked him for details in terms of out-the-door price and what the process was when purchasing a vehicle from them with my own auto-loan. At the end of all the searching and emails with other dealers, Safue was able to give me a great OTD price and on top of our agreed upon price, when I came in to complete all the paperwork he was able to bring the price down even lower for me! Samantha was the first to greet and help me when I first arrived. She helped me through the entire process of inspecting the vehicle as well as the test drive and final paperwork. Very friendly and personable which made my experience with MV Acura much more enjoyable. Samantha was very thorough and answered all my questions I had. I’m glad she was the one who helped me with my car buying experience. Overall the best experience I’ve had purchasing a vehicle. Very straight forward and transparent throughout the whole process. No gimmicks or up-selling unnecessary add-ons etc. Very friendly staff and welcoming atmosphere. I’ll definitely be coming back here for my next vehicle purchase in the future. More
by hazizhaksan
May 14, 2020
They made it a very easy transaction I was able to They made it a very easy transaction I was able to negotiate a deal that was agreeable to both parties. Thank you very much again They made it a very easy transaction I was able to negotiate a deal that was agreeable to both parties. Thank you very much again More
by bobvda
May 12, 2020
We Loved MV ACURA! Sam was so helpful and delightful. So patient and kind, great customer service, and we got a great deal and they offered us a great deal for our trade in! Thank You Sam & MV Acura you’re patient and kind, great customer service, and we got a great deal and they offered us a great deal for our trade in! Thank You Sam & MV Acura you’re the best! More
by izak
May 11, 2020
Such a pleasure to work with a car dealer and sales person that treats my wife and myself with respect. Loved the process. I would refer any of my friends. person that treats my wife and myself with respect. Loved the process. I would refer any of my friends. More
by cstickfort
May 10, 2020
Great experience purchasing a car From the salesperson to finance to final paperwork everyone was so nice and professional, this is the way buying a vehicle should be, thanku to all in From the salesperson to finance to final paperwork everyone was so nice and professional, this is the way buying a vehicle should be, thanku to all involved More
by stickfort
May 10, 2020
from the initial inquiry to driving out with a new car, it was a smooth pleasant experience. every team member I dealt with were nice and helpful. it was a smooth pleasant experience. every team member I dealt with were nice and helpful. More
by ckim2010
Employees Worked With
David Bennett, Safue Alailima, Bryan Oh
May 09, 2020
Everyone at Mission Viejo Acura was AMAZING!!! It was definitely the best car buying experience we have ever had. We purchased the vehicle from out of state and thy made the process so easy. They even definitely the best car buying experience we have ever had. We purchased the vehicle from out of state and thy made the process so easy. They even picked us up from the airport!!! Every single person we interacted with was a joy. Thank you Bryan, Lupe, Samantha, Safue and the entire Mission Viejo Acura team for the world class experience. More
by pattyv186
Employees Worked With
Other Employees :
Lupe, would give him 10 stars : ), Safue Alailima, Bryan Oh
May 02, 2020
We were in need of a car at this time and Alex and MIssion Viejo Acura did everything to keep us safe and meet our needs. We found the best car for us and experienced 100% professional service and cou MIssion Viejo Acura did everything to keep us safe and meet our needs. We found the best car for us and experienced 100% professional service and courtesy. I would recommend them to my family and friends. More
by Lewinerose
Employees Worked With
Alex Chung, Safue Alailima, Bryan Oh, Adam Colinayo
April 26, 2020
Samantha was so wonderful! My husband and I were shopping around for vehicle as my lease contract was coming to and end and we were originally going with our credit union and even was working with a broker w around for vehicle as my lease contract was coming to and end and we were originally going with our credit union and even was working with a broker who was trying to help us find cars that we were interested in but he wasn’t really finding cars that really made sense to buy so my husband just finally ended up going online and finding mission Viejo Acura. We found the Mazda CX-9 and fell in love! We met up with Samantha and she was just so helpful and made everything go so smoothly! Thank you again Samantha! I will definitely tell my friends and family about her! :) More
by Nancymascote
