Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mission Viejo Kia
Mission Viejo, CA
2,995 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,995 reviews
January 13, 2020
We felt Mike was very knowledgeable,friendly and helpful. We didn't feel like we were getting a hard sell. It's like he wanted us to get the right car for us at the right price We didn't feel like we were getting a hard sell. It's like he wanted us to get the right car for us at the right price More
by elizabethperez
Employees Worked With
Safue Alailima
Helpful January 13, 2020
It was a pleasure to visit and deal with; much more personible than Hoehn in Carlsbad for instance and the process went well. Car was clean and ready, though I think they should remove the window stick personible than Hoehn in Carlsbad for instance and the process went well. Car was clean and ready, though I think they should remove the window sticker themselves before releasing it. More
by LFnOCD
Employees Worked With
Paul Knezevic, Safue Alailima
January 13, 2020
Wonderful service and follow up. Thank you for quality, professional communications. This is why I have chosen Acura for so many years. And will continue professional communications. This is why I have chosen Acura for so many years. And will continue More
by Lawrence.bartishen
Employees Worked With
January 12, 2020
Maurcio In service was outstanding. He took the time to explain my vehicle’s problem. Even showed me how to use features in the car I never knew about. I will always ask to have him work on my car. explain my vehicle’s problem. Even showed me how to use features in the car I never knew about. I will always ask to have him work on my car. More
by Maris1
January 12, 2020
Amazing!!! Everybody is so friendly and welcoming. Between Alex and Mike, I found my perfect car. Thanks to Mr. John Patterson and Troy Kerth for their hospitality, this was the best car buying proces Between Alex and Mike, I found my perfect car. Thanks to Mr. John Patterson and Troy Kerth for their hospitality, this was the best car buying process I've ever experienced and I've had my share of cars! Safue was very thorough in explaining everything I was signing, patient because I had froze my credit, and helped me get set up to bring my car back for a touch up. This is the best team I've ever dealt with. I'd definitely recommend Acura Mission Viejo to everybody I know! More
by DIRISSY
Employees Worked With
Troy Kerth, Alex Chung, Safue Alailima, Mike Spigarelli
January 11, 2020
EXCELLENT SERVICE - MADE BUYING SO EASY!! My husband and I were looking for a new Acura RDX to replace our lease vehicle, the Acura TLX. We live in Port Hueneme, Ca. and had an appointment wi My husband and I were looking for a new Acura RDX to replace our lease vehicle, the Acura TLX. We live in Port Hueneme, Ca. and had an appointment with our local dealership a week ago to buy a great 2019 RDX that we had seen on the lot but the salesman called us an hour before our appointment to let us know another salesman had sold the vehicle before we got there! We were NOT happy since it was pretty much an agreed upon deal but it is what it is and we decided that just meant something else better was out there for us. So I went online and found an almost identical RDX but it was a 2020 "loaner car" at Mission Viejo Acura for not that much more $$ so I called immediately and reached Samantha, who could not have been more helpful! She was so bubbly and friendly and immediately wanted the item # of the vehicle so she could go "touch and feel" it to make sure it hadn't sold yet, which of course we were very happy about. Once she knew it was there, she pulled it to another part of the lot so that nobody would sell it while we completed our on-line app (which was so easy!) and then got in our car and drove 2 hours to get to the lot and finish the deal! Samantha was as nice and helpful in person as she was on the phone and she knew we didn't want to spend a lot of time in the dealership since we had a long drive back home on a Sunday, so she made the process go as quickly as she could. And the finance person, Safuey, was awesome as well! This ended up being a great experience for us and we love our new RDX. This is our 6th Acura since 2001 and they've all been excellent vehicles; that's why we keep going back to get another one. :-) We highly recommend Acura's and this dealership! More
by diannethea
January 09, 2020
The service department was very helpful and Corey's in the service they provided. I will committed to come here for my servicing needs here. the service they provided. I will committed to come here for my servicing needs here. More
by Anjupasricha01
January 08, 2020
The service department checked my car in with respect and curtesy,I was informed of what services my car needs and how much they are going to cost and how long they are going to take long and my car was read curtesy,I was informed of what services my car needs and how much they are going to cost and how long they are going to take long and my car was ready and washed on time and I appreciate their help and service. More
by Mahmoud Benam
Employees Worked With
January 07, 2020
The salesman David Bennett was very professional and knowledgeable. He is a great asset to Acura and I would definitely recommend him.. I am driving our 5th Acura MDX and extremely satisfied. knowledgeable. He is a great asset to Acura and I would definitely recommend him.. I am driving our 5th Acura MDX and extremely satisfied. More
by McCarronmarina
Employees Worked With
David Bennett
January 06, 2020
I leased a 2020 Acura MDX from this dealer. The GM Troy Kerth along with Samantha made the transaction not only competitive but smooth and hassle free as well. I highly recommend this John Patterson owned Kerth along with Samantha made the transaction not only competitive but smooth and hassle free as well. I highly recommend this John Patterson owned dealer! More
by Jim Crocenzi
