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Mission Viejo Kia
Mission Viejo, CA
3,059 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,059 reviews
December 30, 2019
Quick and Exceptional Team Paul was very professional, provided quote on time and responded to the questions timely. It was one of the positive point for me to decide the Missi Paul was very professional, provided quote on time and responded to the questions timely. It was one of the positive point for me to decide the Mission Viejo. During Purchase he explained the Vehicle features thoroughly and was very patience to answer any questions. I also would like to appreciate his boss Alex and the Finance Manager Safue. They were very friendly and helpful. More
by sathish
Employees Worked With
Alex Chung, Paul Knezevic, Safue Alailima
December 30, 2019
8 Dealerships Later. Having been in financing my whole life, with a portion of it being in car dealings, when I am car shopping I want to know it’s the perfect car. Missio Having been in financing my whole life, with a portion of it being in car dealings, when I am car shopping I want to know it’s the perfect car. Mission Acura had the largest selection of what I was looking for, and working with Sam was easy and positive. She made the experience feel genuine, and was very patient through the questions with an edge of brutal honesty- which I personally appreciate. I would give them my business any day. More
by Cristina
December 29, 2019
Quick oil change service and tire repair I thought that a few days after Christmas might be the perfect time to have my care serviced since my granddaughters are on vacation and I didn’t have I thought that a few days after Christmas might be the perfect time to have my care serviced since my granddaughters are on vacation and I didn’t have any car pool runs. When I arrived, I was greeted by name and asked if I wanted my car washed. The work was done quickly and efficiently. Saul kept me updated on the progress and that they found a nail in my tire, hence the low tire pressure. My car was ready when promised and the relaxing waiting lounge with sweet rolls and coffee make the wait very pleasant. Thank you! More
by kwhofer
Employees Worked With
December 29, 2019
The service was completing and there was an issue with a replacement part. Saul in service worked to resolve the issue and satisfy our concerns. replacement part. Saul in service worked to resolve the issue and satisfy our concerns. More
by Billferdi
Employees Worked With
Other Employees :
A big thank you to Miguel “ service manger” he exceeded our expectations to resolve the issue!, Michael Stepp, Josh Vasquez
December 29, 2019
Saul is very professional and I always look forward to Saul is very professional and I always look forward to his customer service. All of my car’s issues were taken care of promptly, thanks! Saul is very professional and I always look forward to his customer service. All of my car’s issues were taken care of promptly, thanks! More
by Brian3367
Employees Worked With
December 29, 2019
Great experience Had a great experience with leasing a 2020 RDX. Got a great deal, all the negotiations were done on text and email. Time at dealership was significa Had a great experience with leasing a 2020 RDX. Got a great deal, all the negotiations were done on text and email. Time at dealership was significantly reduced. Everyone was professional, polite, honest and courteous. A very great experience! More
by ksusha45
Employees Worked With
David Bennett, Joey Sanzone, Safue Alailima
December 29, 2019
Great experience The salesman took the time to explain the options on the RDX technology package vehicle we ended up buying. The financial guy was no pressure and very The salesman took the time to explain the options on the RDX technology package vehicle we ended up buying. The financial guy was no pressure and very helpful. Overall experience was great. More
by slgreet27
Employees Worked With
Paul Knezevic, Safue Alailima
December 29, 2019
Great experience I would like to thank Paul at Mission Viejo Acura for a great buying experience. He along with Safue were professional, courteous and friendly! I high I would like to thank Paul at Mission Viejo Acura for a great buying experience. He along with Safue were professional, courteous and friendly! I highly recommend MV Acura. More
by nbivian
Employees Worked With
Paul Knezevic, Safue Alailima
December 28, 2019
Great experience Joey (Giuseppe) was my Sales Rep. He was very helpful, friendly and knowledgeable. Everyone was very courteous. This was a welcome change from ot Joey (Giuseppe) was my Sales Rep. He was very helpful, friendly and knowledgeable. Everyone was very courteous. This was a welcome change from other dealerships I’ve visited. There were no high pressure sales tactics or chaos of being handed off to multiple people with no communication between them of what I wanted. I would strongly recommend. More
by NLA90
Employees Worked With
Joey Sanzone, Safue Alailima
December 28, 2019
Not happy I have already had so many issues with my car. I brought a new car so I could trust that I wouldn’t break down. Jeff was great in getting everything done , and getting me a loaner car. I asked I brought a new car so I could trust that I wouldn’t break down. Jeff was great in getting everything done , and getting me a loaner car. I asked lots of detailed questions and he took the time to explain and show me pictures of the problem. Let’s hope I only see Jeff for oil changes from now on. Jeff gets an A+ My car gets an C- Let’s hope I only see jeff More
by Mikekelly
Employees Worked With
