Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mission Viejo Kia
Mission Viejo, CA
3,059 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,059 reviews
September 03, 2019
David was Amazing! We just bought an Acura MDX today and the service David provided was amazing! He was able to get us what we wanted without any pressure! Thank you Dav We just bought an Acura MDX today and the service David provided was amazing! He was able to get us what we wanted without any pressure! Thank you David! More
by Dgonzo
Employees Worked With
David Bennett, Safue Alailima
August 31, 2019
Service Saul was really nice and helpful. And took care of everything. We live in San Diego, Ca but come here. Thank you.very much... Tammie Pourfallah Saul was really nice and helpful. And took care of everything. We live in San Diego, Ca but come here. Thank you.very much... Tammie Pourfallah 😊 More
by Tpourfallah
Employees Worked With
August 31, 2019
Service experience I called to make an appointment for a later week, and ended up bringing my car in the same day. Saul was my service advisor and was in communication s I called to make an appointment for a later week, and ended up bringing my car in the same day. Saul was my service advisor and was in communication since I dropped my the car. He informed me about the costs and also texted to let me know my car was ready. The whole process was seamless. Thank you! More
by Roniy719
Employees Worked With
August 31, 2019
5 Star Service Department I had a couple issues with a recently purchased used ILX. Service department took great care of me and resolved the issues. Thanks Saul, Josh, and Jef I had a couple issues with a recently purchased used ILX. Service department took great care of me and resolved the issues. Thanks Saul, Josh, and Jeff. Also thanks Delia for the follow ups to make sure that I was happy and taken care of. More
by LRod
August 31, 2019
Saul Roman & Luis Rodriquez provide excellent service Saul is my go-to guy for service at MVA. He has always proven himself to be friendly, knowledgeable, accommodating, helpful and conscientious.. He m Saul is my go-to guy for service at MVA. He has always proven himself to be friendly, knowledgeable, accommodating, helpful and conscientious.. He makes me feel welcome and appreciated. More
by gwpeck
Employees Worked With
Other Employees :
Luis Rodriquez in parts is also worthy of commendation.
August 31, 2019
Maintainence serviced Saul has always been such a pleasure to work with. He’s very detailed oriented and provided superior customer service. He reached out to me to let me Saul has always been such a pleasure to work with. He’s very detailed oriented and provided superior customer service. He reached out to me to let me know about a recall before I even received a notification in the mail. It was perfect timing because there were multiple issues with my car. Saul took the time out to take great care of me and kept me updated with my car throughout the day. He was always very understanding and patient. He offered to deliver my car to my house for my convenience since I was babysitting 5 kids and couldn’t make it out to the shop. Thank you so much for your service. It was way above and beyond my expectations. More
by Poohbelle00
Employees Worked With
August 30, 2019
Service Saul was great. He always take of us with a great smile. We have two Acuras and live in San Diego but bring our cars here for service. We also purch Saul was great. He always take of us with a great smile. We have two Acuras and live in San Diego but bring our cars here for service. We also purchased them from here, Mission Viejo Acura. Also David B. And Samantha T. Were great as well. More
by Apourfallah
August 30, 2019
Quotation Sales representative, Ms. Ghazaleh, was very professional with excellent follow up to answer The questions. She did explain all options and current Sales representative, Ms. Ghazaleh, was very professional with excellent follow up to answer The questions. She did explain all options and current incentives for the RDX lease. More
by behrooz0
Employees Worked With
Ghazaleh Behzadfar
August 30, 2019
Friendly/Safe buying experience David was fantastic. Easy to talk to, knowledgeable and very friendly. The whole buying experience was pleasant. The entire staff was helpful and nice David was fantastic. Easy to talk to, knowledgeable and very friendly. The whole buying experience was pleasant. The entire staff was helpful and nice. i look forward to working with them again on my next car buying experience. More
by HawkDaddy
Employees Worked With
David Bennett, Safue Alailima
August 30, 2019
SERVICE RECALL BEST SERVICE EXPERIENCE. WAITER OIL SERVICE RECALLS DONE. CAR WAS WASHED AND CLEANED. SAUL IS THE BEST. 08/30/19 10:00 A.M. MDX D.K. APPOINTMENT. BEST SERVICE EXPERIENCE. WAITER OIL SERVICE RECALLS DONE. CAR WAS WASHED AND CLEANED. SAUL IS THE BEST. 08/30/19 10:00 A.M. MDX D.K. APPOINTMENT. More
by JESSEM123
Employees Worked With
