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982 Reviews of Mission Viejo Kia - Service Center
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August 20, 2021
Saul was 100% responsive and effective. The problem was solved, and with perfect customer service. I will continue to buy Acura, and use this dealership. solved, and with perfect customer service. I will continue to buy Acura, and use this dealership. More
by summersryans
Employees Worked With
August 20, 2021
It’s a bit far for me but worth the drive. I feel confident my car is in good hands and I am treated very well throughout the process. I appreciate the time and attention Saul gave to me, and especia confident my car is in good hands and I am treated very well throughout the process. I appreciate the time and attention Saul gave to me, and especially for providing a nice loaner when my car needed to stay longer than expected. There is always water and coffee and a nice place to wait. The best part is the video they provide that shows everything during the multi point inspection. No need to wonder if the work is really needed! I highly recommend MV Acura to service your car. More
by B K
Employees Worked With
August 20, 2021
I love the customer service, always honest and friendly. I give a 10 to everyone and it’s good to see that they have top- notch staff. I give a 10 to everyone and it’s good to see that they have top- notch staff. More
by fabep_2friend
Employees Worked With
August 20, 2021
Jeff was the most thorough and professional service consultant that I have ever had. He went out of his way to make sure I was completely satisfied with my service. I did not expect to have my car wash consultant that I have ever had. He went out of his way to make sure I was completely satisfied with my service. I did not expect to have my car washed but he made sure it was cleaned anyway. More
by JPLANCHON2
Employees Worked With
August 19, 2021
Very pleasant experience, EVERYONE treated customers as if we were guests in their home! Car was completed by the designated time. Parts are not replaced before necessary. if we were guests in their home! Car was completed by the designated time. Parts are not replaced before necessary. More
by Alan
Employees Worked With
August 19, 2021
The team at Acura Mission Viejo are the best . They fixed my 2017 RDX real fast and had my car all cleaned and washed when I picked it up . Simply the best my 2017 RDX real fast and had my car all cleaned and washed when I picked it up . Simply the best More
by ddfmendoza
August 18, 2021
My service rep makes sure the car is well taken care of and is there to oversee the work. Also dealer is close enough to home for my convenience. and is there to oversee the work. Also dealer is close enough to home for my convenience. More
by Jackidmaron
Employees Worked With
August 18, 2021
Came in to fix a noise that was created after I did a recall issue on a minor repair. It was driving us crazy. After spending a bunch of money trying to find the problem, I was getting very frustrated ( recall issue on a minor repair. It was driving us crazy. After spending a bunch of money trying to find the problem, I was getting very frustrated ( to the point I bought another car). The mechanic recommended I spend $2000+ to replace motor mounts. I decided that was too much considering I just spend a ton previously trying to fix the noise that didnt work. Jeff the advisor also advised me not to do the fix that the tech wanted to do. Because the noise was really bothering me, I decided to try to fix it one last time. A new tech was finally able to locate the issue. It was as simple as tightening some bolts that the first tech team missed. Happy they didn't charge me for the issue and even more happy that I didnt do the repair that the first tech recommended. No charge for the repair. I think it was the right thing to do and Jeff did it without my asking. More
by ERic
Employees Worked With
August 17, 2021
I have bought two MDXs from them over the years, and had all service done by them. Service has been consistently excellent and I would consider getting my next car from them. all service done by them. Service has been consistently excellent and I would consider getting my next car from them. More
by Chris Jensen
