Back

Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

Sort by
July 28, 2021

Excellent service! The appointment was easy to make, communication before, during, and after was thorough, and the service video— where the technician does a video walk-through—was unique and appreciate More

by SPQR Professor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
July 28, 2021

One of the reasons I bought my cars from Mission Viejo Acura was because this dealership consistently provides courteous, professional service. My service appointment was handled superbly by Delia and the More

by James Crumpton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
July 25, 2021

I always feel welcoming whenever i visit MV ACURA. The service team is always courteous and professional. I would highly recommend this place to everyone. More

by Annie Tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

The dealership has great people and they take care of their customers. Jeff is great to work with. He is very professional and I trust him with servicing our car. More

by heshali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Mission Viejo Kia responded

heshali, Thank you for the opportunity to serve you. It was our pleasure!

July 23, 2021

Jeff was fantastic. My vehicle was taken for service right away, no wait. Very thorough and professional. Went over all information so I could understand. More

by Chrissy290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

I called to schedule an oil change at Mission Viejo Acura at around 11:30 am . Jeff Sanchez the service manager got me in at 1:30 pm the same day . Besides a nice air conditioned lounge with t.v , snacks /wa More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Wucker the tech
July 22, 2021

Honestly, I am impressed with his dealership. Everyone is so nice and service is done in a prompt manner. Delia is very pleasant and personable. I do enjoy going here for my maintenance. Highly recommend. More

by Jasong723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
Jul 22, 2021 -

Mission Viejo Kia responded

Jasong723, Thank you for the opportunity to serve you. It was our pleasure!

July 21, 2021

Every employee of this dealership were very helpful and they have a great customer service!The place was very clean and they have all the accessories that m looking for! More

by Christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

Good environment to eat while waiting for my car. After picking up the car and driving home, I heard some noise from break, after driving back to Dealership, Saul help drive around and think the noise comi More

by Shiyeewang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

Such a professional, friendly and well organized place to buy and maintain my Acura. I've been a customer for over 20 years, always a great experience! More

by San Clemente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Mission Viejo Kia responded

San Clemente, Thank you for the opportunity to serve you. It was our pleasure!

...
55
...