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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
917 Reviews

917 Reviews of Mitchell Hyundai - Service Center

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June 22, 2025

They have been really trying hard to find out what the intermittent problem my car has. You can't fix something that does stay broken. More

by wgator58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

They all were very professional, and eager to assist me on my car and what it needed; Dean was very knowledgeable and helpful about your car. More

by PRESCOTT415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Amerspek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service . Please come back soon.

June 21, 2025

Best employees ever dean was so caring and kind couldn’t be happier with the whole staff More

by gaylemartin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Even though there was a problem that could have been severe, the dealership stepped up and took care of it. They, especially Mitch, provided excellent customer service to recover my business! Looking fo More

by DEBIHNFL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We look forward to serving you in the future.

June 17, 2025

Very helpful and made sure you understood what was happening with your car.Customer service was excellent. More

by BJESSIE991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Mitchell Hyundai responded

Thank yo for the service business. Please come back soon.

June 14, 2025

My niece took her car to be serviced. They did a thorough check and we greatly appreciate it. More

by VANESSAGRIFFIN.MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Mitchell Hyundai responded

Happy to be of service. Please come back soon.

June 13, 2025

Easy to us and friendly. Made visit hassle free. In and out with a was. Good price as well. More

by FeelingBetterAlready
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Mitchell Hyundai responded

Thank you for the service business. We are glad you had a great experience.

June 11, 2025

Called at 7 and was back in my car by 1130 Couldn’t be better served great. Friendly people More

by gaylemartin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Mitchell Hyundai responded

We are always working on ways to reduce wait time in service. Glad we are making progress. Come back soon.

June 11, 2025

This visit and service was quicker and smooth. Was a bit of wait because I made an appointment online and apparently it didnt take because of an online issue but they still got me in and out in a More

by TW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Mitchell Hyundai responded

Sorry for your inconvenience. We continue to work on wait times. Please come back soon..

June 10, 2025

I wanted to have an a/c evac and flush done but I received no verifiable feedback or felt a change in the car’s cooling setting. It was like I was charged but no work seems to actually have been done More

by PMPJR2K7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Warren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Mitchell Hyundai responded

Good evening, I want to apologize for our substandard performance on your air conditioning. We fell short on communication on this and you needed to be better informed. We found the freon to be overcharged with refrigerant. After installing proper amount in the system the cooling of AC was operating as designed. We will be more than happy to take another look at it for you at your earliest convenience at no charge. We may have missed something and If we did I apologize. Thank you for your business! I am going to reach out to you to set and appointment shortly. Mitch Deese Service Manager 334-308-1670

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