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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
960 Reviews

960 Reviews of Mitchell Hyundai - Service Center

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September 07, 2025

A very friendly service staff. And over the last 13 years, they do consistently good work. More

by DES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 06, 2025

Very Prompt, I spoke with Kayla told her what was going on, she couldn’t have been more helpful. I brought my Santa Fe in she remembered our entire conversation, and told me they would contact me with my More

by LYNN.MCLENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 05, 2025

I went in for an oil change and tires rotated. Kayla was great. I was in and out in 30 minutes. Ill definitely be back for my next one when its time. Thanks so much for being so timely. More

by SHANTELLEMKILLOUGH
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Mitchell Hyundai responded

Thank you for the service business and the review. COME BACK SOON.

September 04, 2025

The allways very friendly and the service dnt take very long I'm very happy More

by MITCHELLSYBILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Mitchell Hyundai responded

Glad you had a 5 star experience. Come cack soon.

September 03, 2025

I think they lie about work they did and work that is needed and work you turned down More

by DMCWATERS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Mitchell Hyundai responded

It is certainly a concern that our integrity is questioned. Let us please apologize if we had poor communication during your service visit. Our service manager will contact you shortly to clear up any misunderstandings.

Sep 03, 2025 -

Mitchell Hyundai responded

Thank you for bringing this matter to my attention and taking the time to speak with me on this. I sincerely apologize for the oversight and any inconvenience it may have caused. After discussing the issue with our team, we’ve taken immediate steps to ensure it does not happen again. I have reached out to our Multipoint Inspection Tool to also have the wording changed to not reflect "Declined" if nothing is selected. Your feedback is incredibly important to us, and we truly value your business. If you would consider updating your survey. Communication is key and we admit we could have done some things better. Thank you once again for taking the time to call me back earlier today! Mitch Deese Service Manager Mitchell Hyundai 334-308-1670

September 02, 2025

Great service and every thing was explained to me. All service staff was friendly and helpful . I have had excellent service for the past four years. More

by JEANINESTANCIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Mitchell Hyundai responded

Thank you for the service business and the review. We look forward to serving you for the next 4 years and beyond.

August 28, 2025

Kayla did a great job! Good communication and excellent customer service. I highly recommend Kayla and Mitchell Hyundai! More

by BRIAN_LAMBERT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Mitchell Hyundai responded

Thank you for the service business. We look forward to serving you in the future.

August 27, 2025

Great experience for scheduled maintenance, they are always helpful, quick, and never had a.problem with quality of maintenance. More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Mitchell Hyundai responded

Glad you had a 5 star experience. We appreciate the opportunity to be of service. Come back soon.

August 25, 2025

Everyone was great, explained everything in detail including showing me what the problem was. Impressed. More

by KMBURGESS1798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We look forward to assisting you in the future.

August 22, 2025

My car received service on August 11, 2025. Dean Bock pulled my information up in a timely manner. The service didn't take too long and my car runs great! The check out service went smoothly More

by BIR252AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2025 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service. Please come back soon.

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