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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
964 Reviews

964 Reviews of Mitchell Hyundai - Service Center

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September 16, 2025

Great service every time. I love that I can schedule my service online. Love that feature. As always, keep up the great work! More

by CHUCKER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2025 -

Mitchell Hyundai responded

Thank you for the review and the service business.

September 13, 2025

I am pleased with the attention to detail and friendliness of everyone at the dealership. More

by LMCD_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2025 -

Mitchell Hyundai responded

Glad you had a great experience. We are constantly working to decrease wait time. We look forward to serving you in the future.

September 11, 2025

Service is very easy. Employees are friendly and helpful. Service work is explained fully. Hours accommodate those who need to come early More

by DOCTWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2025 -

Mitchell Hyundai responded

So glad you had a great experience we look forward to seeing you again soon.

September 10, 2025

Service department was very friendly and timely. Will be returning for future maintenance work when needed. More

by taylor22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2025 -

Mitchell Hyundai responded

Thank you for the review and the service business. We appreciate the opportunity.

September 07, 2025

A very friendly service staff. And over the last 13 years, they do consistently good work. More

by DES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2025 -

Mitchell Hyundai responded

We appreciate the continued business. Thank you for being a loyal Mitchell Hyundai customer.

September 06, 2025

Very Prompt, I spoke with Kayla told her what was going on, she couldn’t have been more helpful. I brought my Santa Fe in she remembered our entire conversation, and told me they would contact me with my More

by LYNN.MCLENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2025 -

Mitchell Hyundai responded

We appreciate your kind words and the service business. We look forward to seeing you again soon.

September 05, 2025

I went in for an oil change and tires rotated. Kayla was great. I was in and out in 30 minutes. Ill definitely be back for my next one when its time. Thanks so much for being so timely. More

by SHANTELLEMKILLOUGH
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2025 -

Mitchell Hyundai responded

Thank you for the service business and the review. COME BACK SOON.

September 04, 2025

The allways very friendly and the service dnt take very long I'm very happy More

by MITCHELLSYBILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2025 -

Mitchell Hyundai responded

Glad you had a 5 star experience. Come cack soon.

September 03, 2025

I think they lie about work they did and work that is needed and work you turned down More

by DMCWATERS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Mitchell Hyundai responded

It is certainly a concern that our integrity is questioned. Let us please apologize if we had poor communication during your service visit. Our service manager will contact you shortly to clear up any misunderstandings.

Sep 03, 2025 -

Mitchell Hyundai responded

Thank you for bringing this matter to my attention and taking the time to speak with me on this. I sincerely apologize for the oversight and any inconvenience it may have caused. After discussing the issue with our team, we’ve taken immediate steps to ensure it does not happen again. I have reached out to our Multipoint Inspection Tool to also have the wording changed to not reflect "Declined" if nothing is selected. Your feedback is incredibly important to us, and we truly value your business. If you would consider updating your survey. Communication is key and we admit we could have done some things better. Thank you once again for taking the time to call me back earlier today! Mitch Deese Service Manager Mitchell Hyundai 334-308-1670

September 02, 2025

Great service and every thing was explained to me. All service staff was friendly and helpful . I have had excellent service for the past four years. More

by JEANINESTANCIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Mitchell Hyundai responded

Thank you for the service business and the review. We look forward to serving you for the next 4 years and beyond.

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