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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
754 Reviews

754 Reviews of Mitchell Hyundai - Service Center

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November 23, 2023

Everyone was warm and welcoming. It was a great experience. It was better than other dealerships. More

by NOEMIAL
Recommend Dealer
Yes
Nov 24, 2023 -

Mitchell Hyundai responded

Thank you for your business and your review. Please visit us again soon.

November 23, 2023

It was a normal service experience, nothing extraordinary. The service was quick so I didn't have to wait long. More

by LADYWMS
Recommend Dealer
Yes
Nov 24, 2023 -

Mitchell Hyundai responded

Glad you had a good experience. We will work harder to make it extraordinary.

November 22, 2023

They made sure to do what they said they would do. I've had my new/used car for 6 months and I have finally been able to drive it and it feel that way! More

by OLLIE0416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie S. and Mitch
Nov 24, 2023 -

Mitchell Hyundai responded

We apologize for the delay in enjoying your new vehicle. Hope all issues are resolved. Please let us know should any more issues arise.

Nov 24, 2023 -

OLLIE0416 responded

No need for your apologies, it wasnt what yall did/didnt do to begin with. You guys just gave me what the original dealership wouldn't!

Nov 24, 2023 -

Mitchell Hyundai responded

Thank you for clearing that up. looked like we had you drug out for six months. thanks again

November 22, 2023

Wonderful service. My only issue was our service representative had to leave suddenly and never gave an update on our car before leaving and when I called they didn’t k More

by THEWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Mitchell Hyundai responded

Thank you for the review. We appreciate your business and will review our processes to increase our guest's continued satisfaction.

November 21, 2023

Costly Took car for one thing they fixed another. When I went to leave, my car was still having major issues I originally took car in for. When I went back to Dean, he ask me what I wanted him to do. More

by TCHAGLER064
Recommend Dealer
Yes
Employees Worked With
Dean Bock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Bock
Nov 22, 2023 -

Mitchell Hyundai responded

We apologize for any issues you had while visiting with us. Our service manager will contact you shortly.

November 21, 2023

No communication from anyone while vehicle was in service department. No communication from anyone while my car was in service department. I had to call and inquire the status of my car. More

by Juan Serna
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Bock
Nov 22, 2023 -

Mitchell Hyundai responded

We are constantly working to keep our customers informed. We apologize for dropping the ball while your vehicle was in service. Thank you for your business and your review.

November 18, 2023

Wonderful place to buy your car & Also Great service with a smile. Was very pleased!! More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Mitchell Hyundai responded

Thank you for business and your review. Come back soon.

November 18, 2023

Back up camera on 2022 Palisade went out. After two tries to fix it, we gave up and decided to just keep the inferior crappy one they put on it. It works but is less than half as clear as the More

by jtbkbender
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Maloy
Nov 20, 2023 -

Mitchell Hyundai responded

Thank you for giving us the opportunity to be of service. We understand your concerns and are currently in touch with Hyundai Cooperate trying to get a resolution to your issue. Your satisfaction is our number 1 goal and will continue to working to achieve that goal. Thank you for the review. Our service manager will be contacting you with updates concerning your camera as they come in.

November 17, 2023

The service rep is very nice. They service my car in a timely manner and everyone is courteous. More

by COLLINSPATSYANN
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Bock
Nov 20, 2023 -

Mitchell Hyundai responded

We appreciate the opportunity to be of service. Hope to see you again soon.

November 17, 2023

Always quick and effecient. Easy to talk to and explain what I want done to my vehicle. More

by wcconner
Recommend Dealer
Yes
Employees Worked With
Abbie?
Nov 17, 2023 -

Mitchell Hyundai responded

Glad you had a great experience. Hope to see you again soon.

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